Announcements

Help Wizard

Step 1

NEXT STEP

It Won't Update Payment Info

It Won't Update Payment Info

Hi there--

I recently got a new bank card, so the one on file with Spotify needs updated. Trouble is that it won't let me update it with any card. I keep getting an error message. Resolutions?

 

Thanks!

Reply
1 Reply

Hey @adoss2-us,

 

Welcome to the forums!

 

Could you let me know the exact error message you are getting, along with a screenshot if possible?

 

Thanks.

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random