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My 3 month trail isn’t working

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My 3 month trail isn’t working

SSpagnuolo123
Casual Listener

3 month trail Plan

Free/Premium

Country

 Australia 

Device

Ipad pro

Operating System

(iOS 12

 

My Question or Issue

 I just signed up for the 3 month trail for 99cents for Spotify premium and it is not working. Please help. 

5 Replies

Re: My 3 month trail isn’t working

OneByBoo
Rock Star 19
Rock Star 19

Hey there @SSpagnuolo123,

and thanks for reaching out to the community !

 

Is this you're first time subscribing to Spotify ?

 

Thanks.

OneByBooRock Star 19
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Re: My 3 month trail isn’t working

SSpagnuolo123
Casual Listener

Yes it is 

Re: My 3 month trail isn’t working

OneByBoo
Rock Star 19
Rock Star 19

Hey there @SSpagnuolo123!

 

Can you please check out the status of you account for me ?

 

Thanks for you patience 😃

OneByBooRock Star 19
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If you appreciate my answer, maybe give me a Like.
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Re: My 3 month trail isn’t working

SSpagnuolo123
Casual Listener

My status is the free version 

Re: My 3 month trail isn’t working

OneByBoo
Rock Star 19
Rock Star 19

Thanks for you patience @SSpagnuolo123!

 

Please log out and in as the system sometimes needs to synced again.

 

If payment went through sucssefuly i wish to elimintae the option of you loging in to the wrong account.

Please check this help page and follow the steps to find out if you logged in to the right account.

If you do find out you have made 2 accounts, which is possible, please check the status on both of them.

 

Waiting on your update 😃

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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