My Adidas X Spotify Premium 3 month code won’t work

[#1]

Adidas gave me a Spotify Premium Voucher, but Spotify won’t redeem it

[gosjsjakakak]

I have received a 3 month free Spotify premium code from Adidas but it keeps saying its not valid

[Kamohelo45]

Hey I’m having a problem with the voucher that I’m given by adiClub, I can’t redeem it 

[PFCoachJoe06]

I’m trying to redeem a voucher from adidas ADIClub please help 

[PL26]

I clicked on the 3 month link and it still says I can’t redeem it

[Lisaknowsbest]

Hi, I have j have just bought a 3 month Spotify voucher using Adidas points. It says the code is I valid why is that ?

[lubamemo]

Recentemente tentei resgatar meu codigo de 3 meses de Spotify sem sucesso gostaria de ajuda para resgatar meu codigo ou meus 700 pontos adiclub de volta.

[user07545]

I have this problem too. I spent my points for nothing and I can’t even get them back. •

[omnicat]

I still don't get how to activate it. None of the links above work for me

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@ wrote:

The code you entered is invalid. The code could not be found

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[jeryco]

this is really dumb that it doesnt say anywhere until you go to redeem after spending hard earned points 

[MusicNoob123]

for how long did you have to cancel it for? was it immediate for you or did you have to wait?

[Yordan]

Hey, @MusicNoob123,

In general, when you cancel your subscription, your Premium stays until your next billing date, then your account switches to free. However, do note that if you cancel during a zero-priced free trial period, your account will switch over to our free service immediately.

In case you're trying to redeem the '5-months for the price of 1' offer, you'll need to first cancel your current subscription and when your account reverts to free, you should be able to redeem the offer through the relevant webpage.

This article goes in-depth on cancelling Premium plans, check it out if you're interested.

Cheers 🤘

[haziqmraz]

I tried entering the code through the link you shared, but it shows: “You’re not eligible for that offer. You can still purchase Premium Individual below.”

Any idea why this is happening?

 

[Dessi]

Hey @haziqmraz,

Thanks for reaching out and welcome to the Spotify Community!

Can you let us know which offer you're trying to take - the 3-month or 5-month one? In case it's the 3-month one, keep in mind that it's only for users who haven't tested Spotify Premium before so in case you have, then that would be the reason why you're getting this error.

If you have a code for the 5-month offer for the price of one, make sure your account is on the free service and keep in mind that you can only take it once per account. In case you meet these eligibility criteria and you're still getting an error message, do let us know and we can take a closer look.

The Community is always here in case you need any help.

[haziqmraz]

Hi, thanks for the explanation.

I understand now why I’m not eligible for the 3-month offer since I’ve used Premium before.

Thanks!