Help Wizard

Step 1

NEXT STEP

My bank card

Solved!

My bank card

pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card. 

Thsnks

Reply

Accepted Solutions
Marked as solution

Use the contact form:

https://support.spotify.com/us/contact-spotify-support/

Contact Spotify Support. They can change the e-mail address associated with your account, and then you can reset the password, log in, and cancel your service.

You will need to prove that it is your account. They will ask you to send a copy of your bank statement showing the monthly charge from Spotify. They can use that information to identify the account.

View solution in original post

1 Reply
Marked as solution

Use the contact form:

https://support.spotify.com/us/contact-spotify-support/

Contact Spotify Support. They can change the e-mail address associated with your account, and then you can reset the password, log in, and cancel your service.

You will need to prove that it is your account. They will ask you to send a copy of your bank statement showing the monthly charge from Spotify. They can use that information to identify the account.

Suggested posts