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My debit card was wrongly charged two times

My debit card was wrongly charged two times

Good day Spotify, my debit card was charged 2 times even though I haven't submitted my id or transcript yet for the student premium. Please fix this. 

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2 Replies

Hey @wilson1995!

 

If you notice several charges from Spotify within the same month, here are some solutions to help: https://support.spotify.com/us/account_payment_help/payment_help/why-charged-twice/.

 

Let us know if you have any doubts. 

Hi, my bank needs a proof of voided transaction. Please see attached.

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