New credit card

Reply

New credit card

Casual Listener

Plan

Premium (Family)

Country

Sweden

 

Device

 

Operating System

 

 

My Question or Issue: I had to bar  my credit card today due to fraud attempt. Unfortunately at the exact time when the monthly payment was due (July 28) 😞

Now, I will not get a new card until end of next week and before that I will not be able to update my payment details... Need both card number and the printed secuity code at the back of the card. Any chance that my subscription will not be cancelled before I get my replacement card (within 5 working days means latest Friday August 3)? I will of course update my payment details immediately!  I unfortunately do not have a Paypal account. 

Annika

 

1 Reply
Highlighted

Re: New credit card

Rock Star 16
Rock Star 16

Hey @annika_60, welcome to the Community.

 

Hope you are doing great!

 

Sorry to hear that you are having issues with your card!

Unfortunately the subscription ends the day it was due to.

Everything in your account will remain, all your saved songs, followed artists and all the playlists will remain until you resubscribe again 🙂

 

Hope it helps 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS