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Not eligible for spotify duo

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Not eligible for spotify duo

 

Plan

Student Premium

Country

USA

Device

(Dell Laptop, iPhone XS)

Operating System

(iOS 13, Windows 10.)

 

My Question or Issue

In attempting to sign up for a Duo subscription, I keep getting the error "It looks like you're not eligible for that offer, but we found more for you"

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Accepted Solutions
Marked as solution

Actually managed to chase down an answer myself. I’m not eligible to upgrade directly from my student premium. 

View solution in original post

6 Replies

Hey @jonbh95, thanks for reaching out to the Community!

Thanks for the report. I'll take a look at this and get back to you as soon as possible.

 

Thanks for your patience in advance!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Actually managed to chase down an answer myself. I’m not eligible to upgrade directly from my student premium. 

Hey @jonbh95,

 

Thanks for the update!

Could you share the steps you did when you tried to switch from Student to Duo before you saw the message (for example, did you see this page after clicking to switch plans from your Account Overview page?)?

 

Keep me posted!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello, I am getting the same error message when I click on "Get Started". After I click on it I see "It looks like you’re not eligible for that offer, but we found more for you." I have a premium membership with hulu right now and want to go the Duo. Please help.

I also have Spotify Premium with Hulu and it tells me I'm not eligible for Duo. Help!

Hey all,

 

Could you try checking the solution posted in  this thread and let me know how it goes?

 

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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