So I bought for myself a $29.70 worth of Spotify Premium Service Giftcard. And I redeemed it by entering the PIN through my computer, using the same account as the one that I had on my phone. I have the receipt for it and all. But I cannot shuffle or skip songs when I'm using my phone and whenever I tried to, a notification pops out. Saying if I'd like to purchase the Premium account. Like **bleep**? The Spotify on my laptop works fine, the Spotify account on my phone however do not. Is there any way to resolve this issue?? help.
If you're on Premium, try signing out and back into the app.
If it says Free, check the receipt Spotify sent to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.
If you've tried all the steps above, please click here. It'll then take you through a survey to point you in the right direction 🙂
MaximRock Star 24
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