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Paid twice on my subscription

Paid twice on my subscription

Plan

Premium

Country

Philippines

Device

Hwuawei LDNLX2

Operating System

Android 8

My Question or Issue

As like the subject says, i paid twice on my subscription, 1st was sept6 with my other bank card after 11sept after midnight premium went free so I had to pay again with my other bank card to get premium.

Any chance spotify team would honor on getting the next month free since I already paid?

 

*community rock star edit - removed payment info*

Reply
1 Reply

Hey there!

 

I think it's best to contact Spotify using this online form

 

They are able to take a look at this matter backstage. 🙂

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