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Payed but no premium

Payed but no premium

Hi! 

I wanted a premium account so i started setting one up. I payed my first 10,- via iDeal. But my account stil says free and I checked all the steps on te website. The only option I have for premium is pay another 10,- again but I dont want to do that because its already been withdrawed from my bankaccount. I hope someone can help me. 

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1 Reply

Hey @Junecorino,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!

LK608

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