Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 45325 Views
- 20 replies
- 2 likes
- 45325 Views
- 20 replies
- 2 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5661 Views
- 23 replies
- 2 likes
- 5661 Views
- 23 replies
- 2 likes
Download limits
I only use Spotify on my laptop. Will my offline download limit by 10,000 ?
- I only use Spotify on my laptop. Will my offline download limit by 10,000 ?
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- Spotify Star
- 317 Views
- 1 replies
- 0 likes
- 317 Views
- 1 replies
- 0 likes
Boxee Box Premium fail
HI, I have had Spotify Premium for around 8 years. Now my Spotify app on Boxee Box started presenting an error message telling me to upgrade to premium to be able to login. My account information also shows that i have premium. Any one else who has t...
- HI, I have had Spotify Premium for around 8 years. Now my Spotify app on Boxee Box started presenting an error message telling me to upgrade to premium to be able to login. My account informat...
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- Newbie
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Superuser Contribution premium plan not accepting my mother
Hi, Spotify excluded my mother from my plan. She lives with me, as well as the other members. I sent her the invite, but Spotify says she cannot prove she lives with me. Thanks
- Hi, Spotify excluded my mother from my plan. She lives with me, as well as the other members. I sent her the invite, but Spotify says she cannot prove she lives with me. Th...
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- Casual Listener
- 210 Views
- 2 replies
- 0 likes
- 210 Views
- 2 replies
- 0 likes
Paying Premium with Paypal
Hey i wanted to get myself Premium for 1 year, it costs 155 Fr. I want to pay with Paypal, but there is a problem.Paypal's maximum is 150 Fr. , so 5 Fr would be missing. In fact i can get 2 Paypal cards, but can i pay with 2 cards?
- Hey 🙂 i wanted to get myself Premium for 1 year, it costs 155 Fr. I want to pay with Paypal, but there is a problem. Paypal's maximum is 150 Fr. , so 5 Fr would be missing.&n...
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Solved!! If cancel subscription will current end instantly or just next won't be charged?
I have Premium subscription at the moment. It was renewed yesterday. I would like to take a brake. If I cancel subscription on my profile, then will current subscription be cancelled as well or I just will not be charged for next one? Thanks
- I have Premium subscription at the moment. It was renewed yesterday. I would like to take a brake. If I cancel subscription on my profile, then will current subscription be cancelled as well or I jus...
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- Spotify Star
- 327 Views
- 3 replies
- 0 likes
- 327 Views
- 3 replies
- 0 likes
Student Discount
My student discount expired so I just got charged full price yesterday. Today I noticed and re-signed back up for student premium. I never received an email saying that it will expire and I will be charged full price. Will I be refunded the differenc...
- My student discount expired so I just got charged full price yesterday. Today I noticed and re-signed back up for student premium. I never received an email saying that it will expire and...
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Premium wird nicht erkannt
Hi ich habe seit ein paar Monaten Premium aktiv und bezahle auch dafür, allerdings ist mein Account nur auf free eingestellt. Habe die Schritte lt Support schon durchgeführt. Hat noch jemand eine Idee? Danke
- Hi ich habe seit ein paar Monaten Premium aktiv und bezahle auch dafür, allerdings ist mein Account nur auf free eingestellt. Habe die Schritte lt Support schon durchgeführt. Hat noch jemand eine Ide...
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- 186 Views
- 0 replies
- 0 likes
- 186 Views
- 0 replies
- 0 likes
Is the $120 spotify premium payment permanent, or paid every year?
Headline ^
- Headline ^
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- Spotify Star
- 679 Views
- 1 replies
- 0 likes
- 679 Views
- 1 replies
- 0 likes
I can't get the Student Discount because I have no Control over the school's email
Hello so i would like to get the student discountI am currently going to school, and there for qualify for the discount.At my school we don't have school emails.I dont understand how spotiy expects us to be able to log into our school's email in orde...
- Hello so i would like to get the student discount I am currently going to school, and there for qualify for the discount. At my school we don't have school emails. I dont understand how spotiy exp...
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- Spotify Star
- 599 Views
- 3 replies
- 0 likes
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discountPremium
- 599 Views
- 3 replies
- 0 likes
Globe prepaid
Why can't I go on premium using my globe prepaid? The payment method is not included at the option. My friends are able to go on premium using this method.
- Why can't I go on premium using my globe prepaid? The payment method is not included at the option. My friends are able to go on premium using this method.
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- Roadie
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Cannot save songs
I am currently on the premium trial but so far I haven't been able to save songs or albums unless I put them in a playlist. Instead of saying "Your Music" in the menu tab at the bottom it says "Your Playlists". Is this normal for a trial or not becau...
- I am currently on the premium trial but so far I haven't been able to save songs or albums unless I put them in a playlist. Instead of saying "Your Music" in the menu tab at the bottom it says "Your ...
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
Solved!! Using Spotify in another country
How do we ensure that our Premium Service will still work if we will be living in another country for an extended period of time? Thank you!
- How do we ensure that our Premium Service will still work if we will be living in another country for an extended period of time? Thank you!
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- Gig Goer
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro en Pesos Argentinos
Como puedo solicitar que me cobren EN PESOS argentinos, y no en DOLARES, porque despues la tarjeta me cambia a pesos cuando quiere y me cobra lo que quiere. Gracias
- Como puedo solicitar que me cobren EN PESOS argentinos, y no en DOLARES, porque despues la tarjeta me cambia a pesos cuando quiere y me cobra lo que quiere. Gracias
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- Regular
- 6939 Views
- 4 replies
- 0 likes
- 6939 Views
- 4 replies
- 0 likes
Why am i not premium
I've checked my subscribtion and yes it says premium but in the app it says that i'm not premium and it keeps reminding me to go premium. Pls help me
- I've checked my subscribtion and yes it says premium but in the app it says that i'm not premium and it keeps reminding me to go premium. Pls help me
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- Casual Listener
- 218 Views
- 3 replies
- 0 likes
- 218 Views
- 3 replies
- 0 likes
2 subcriptions
Hello, I have jusy realised I have been paying a spotify subcription through itunes for £12.99 for some months now. I have also been paying £9.99 for a premium subcription directly through yourselves for both have been charged for a number of months ...
- Hello, I have jusy realised I have been paying a spotify subcription through itunes for £12.99 for some months now. I have also been paying £9.99 for a premium subcription directly through yourselves...
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
All Saved Albums Lost
I recently logged into my Spotify account on two seperate Iphones. It advised me that I had reached by limit of 3 devices and all saved songs would be removed from the device. I did not have any offline songs saved, but I had many playlists and saved...
- I recently logged into my Spotify account on two seperate Iphones. It advised me that I had reached by limit of 3 devices and all saved songs would be removed from the device. I did no...
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- Composer
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Why do I pay for Spotify Family this month ?
I use to pay 99 DKR pr month for my spotify. Now I suddenly have paied 149 DKR this month ??? I haven't changed anything ?? I haven't got an email or anything.
- I use to pay 99 DKR pr month for my spotify. Now I suddenly have paied 149 DKR this month ??? I haven't changed anything ?? I haven't got an email or anything.
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- Casual Listener
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Credit card charges!
Spoiler (Highlight to read)CREDIT CARD CHRGED WHEN ON FREE SUBCREDIT CARD CHRGED WHEN ON FREE SUBI am so frustrated with spotify. I got the premium account three months ago and it never worked I look at my credit card and there was only one .99 cent ...
- CREDIT CARD CHRGED WHEN ON FREE SUB I am so frustrated with spotify. I got the premium account three months ago and it never worked I look at my credit card and there was only one .99 cent charge so...
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- Newbie
- 234 Views
- 2 replies
- 0 likes
- 234 Views
- 2 replies
- 0 likes
Solved!! I'm being charged and I'm only in High School so I shouldn't be charged in the 1st place
I filled out the school discount application not knowing it was for college students. I got to the point in the application where it asked for a college and since I'm not in college I closed out of the spotify page. I later was looking at my online b...
- I filled out the school discount application not knowing it was for college students. I got to the point in the application where it asked for a college and since I'm not in college I closed out of t...
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- Community Legend
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
One of my family member was kicked out for no reason
as i wrote on topic, i dont know why my family member was kicked out. then i invited her again, but there is always wrong on address. seriously, who could help me? i even cant find spotify email. it really drives me crazy. i will be appreciate that i...
- as i wrote on topic, i dont know why my family member was kicked out. then i invited her again, but there is always wrong on address. seriously, who could help me? i even cant find spotify email. it ...
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- 91 Views
- 0 replies
- 0 likes
- 91 Views
- 0 replies
- 0 likes