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Paying for Premium

Paying for Premium

hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify customer service. then i decided to ask you HELP please!!!

 

 

 

 

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1 Reply

Hey @user-removed,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also, you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

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