Payment failed banner popping up after only 17 days of use.

[1bi0179am0xxjlpexiw0]

Plan

Premium duo

Country

Philippines

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

The payment failed banner popped up after only 17 days from when I paid for my premium subscription. I used gchash to pay for my subscription, well I was planning to pay a few days later, but I found out that spotify automatically processed my payment so the money in my account is gone. But only after 17 days I received the payment failed warning. Is this some sort of bug? If this is a bug and it doesnt really affect my payment then I really dont mind it, but it is kind of annoying. 

[Luan]

Hey, @1bi0179am0xxjlpexiw0 
Welcome to the Spotify Community, and thanks for reaching out to us!

Just to make sure everything is alright with your payment, I recommend that you double-check your receipt page. If the payment is being reflected properly there and you still continue with the error banner on your app, I recommend that you try a fast reinstallation of the app on your device. Just take a look at this article below to get help about how to do it:

• Reinstall Spotify

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷