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Plan issue

Plan issue

Plan

Free/Premium

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Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

originally have a spotify family accout and accidentally changed it to premium. How can I go back to my original accoun

Reply
1 Reply

Hey @DennisDimalanta,

 

Thanks for searching for the answer you need here and welcome to the Community.

 

Did you mean that you accidentally upgraded the old Premium Family member account to individual Premium? You can cancel you subscription at any time using the steps here.  Afterwards you can ask the plan administrator to resend you an invitation link and you can re-join the plan.

 

If you meant that you are logged in a different account, this guide can help you locate and gain access to all of your accounts that were logged in on your devices. 

 

Hope this helps. Keep us posted on how it goes.  

 

 

 

Mihail Moderator
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