Possibly overcharges due to failed verification?

[antony81]

Plan

Premium

Country

United Kingdom

Device

(iPhone 6, Samsung Galaxy S10E)

Operating System

(iOS 10, Android Nougat, Windows 10,etc.)

My Question or Issue

Thought I had reverified my student account subscription but have found out this is not the case due to an error on the SheerID website and I have paid 15 pounds the last few months. 

Is it possible to recover the money spent or no?

[Billy-J]

Hey @antony81, thanks for reaching out to the Community!

I'd recommend checking out Spotify's refund policy > Overcharged for the student discount? section for the next steps to take.

I hope this helps 🙂