Premium Account 3 months

[Sarolt]

I registerd for the 3 months premium Account and paid 99cents for it. The Account should last until the end of september, but now i saw that today they want to charge me 9.99€ but i only started my Account 2 Weeks ago i dont want to cancel it..what should i do?

[Jacob · Accepted solution]

Hey @Sarolt, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

[rpredrag]

Hey @sarolt,  I have the same issue and just joined the community to post this very question... will be writing to Spotify on FB now, and report back here with result