Premium for Family

[Rosanna1]

I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads and spins. I nerver reasch the page where  I can enter the code. Are there anyone who can help me? Thanks 

[MonicaM_Bogota]

Hi, @Rosanna1!

Welcome to the Spotify Community.

Could you try clearing your browser's cache/cookies and refreshing it? Also, using an incognito window or a different browser/device would worth a shot.

Let us know how it goes. 

[Tarte · Accepted solution]

If the page is constantly failing, try refreshing your wifi settings as there may be something wrong with your internet connection. If the problem persists, reset your phone.