I have cancelled my free 3 months Premium Deal with Sky (as I am now at the end of the 3 month period). However, my Spotify account still says "Your plan is associated with our partner Sky, please refer to Sky for questions regarding your plan." As a result, I cannot do anything else with the account (I have another deal to add, but can't while it is still associated with Sky).
I have contacted Sky again to advise them of this and they have confirmed that they have cancelled my subscription so there is nothing else they can do. They have said that I should contact Spotify to resolve or consult the help guides. None of them seem to help? Can anyone help, please?