Premium to student

[Ryancaleb2000]

Im a student and I was using regular premium and I just switched to premium for students. It's been about an hour since I've paid and it's still telling me I need to pay. What do I do

[Luke]

Hey @Ryancaleb2000,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!