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Premium trial issues

Solved!

Premium trial issues

Plan

Free

Country

United States

Device

iPhone 13

 

My Question or Issue

around two or three weeks ago i signed up for the three months free premium trial on Spotify. it then the next day told me that i had a free 14 day trial of Spotify premium. my 14 day trial ended and now my original Spotify premium trial is gone. i tried to use the same card to do it again because i thought maybe it didn’t work the first time, however it said that i had used that card on a trial before and therefore it could not be used. is there any way for me to get my trial back? it wasn’t meant to end until nearly the end of july. thanks!

 

Reply

Accepted Solutions
Marked as solution

Hello @nevaeh5!

 

Thanks for reaching out. I'll try to help.

 

Unfortunately, this trial is only available for users who haven't had a Premium subscription before. Therefore, since you used a different Premium trial as well, you're not eligible for this offer again. You can check out available Premium subscriptions here.

 

Hope this helps and let me know if you have any questions!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hello @nevaeh5!

 

Thanks for reaching out. I'll try to help.

 

Unfortunately, this trial is only available for users who haven't had a Premium subscription before. Therefore, since you used a different Premium trial as well, you're not eligible for this offer again. You can check out available Premium subscriptions here.

 

Hope this helps and let me know if you have any questions!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Actually i took Spotify student premium for 2 months..but now it's over and I want to update and get that again **bleep** now it's shows student premium just only for one month as 69..but before it was 2 months for 69 what should I do 

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