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Premium?

Premium?

Bought student premium on 17th of April. No confirmation email, no nothing. What gives?

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1 Reply

Hey @Charles-Z, welcome to the community!

 

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated. If you didn't receive a confirmation email with a button to complete the student discount purchase, the money will go back to your bank account soon.

 

If you received the email confirmation, and you're sure the payment went through, try reinstalling the Spotify app.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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