Redeem gift cards pin error

Redeem gift cards pin error

I recently bought a gift card from a retailer and they gave me a slip with the card number and the pin I tried to redeem the pin won't. 



Country South Africa 



(Sony Xperia 

Operating System



My Question or Issue

What can I do. The error says something went wrong. 


1 Reply

Hi @Sv20,


Thanks for posting in the Spotify Community!


I recommend first trying the suggestions provided in this support article, under “Not working?


If you still get an error message when you try redeeming your gift card, can you attach a screenshot of the error message that you see? You can attach the image to your next reply by using the Insert Photos option in the post editor; though make sure to hide sensitive information when posting on the Community.


Let me know how it goes, as well as if you have any other questions.


Have a good day!

TreyAnastasioSpotify Star
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