Redeem gift cards pin error

[Sv20]

I recently bought a gift card from a retailer and they gave me a slip with the card number and the pin I tried to redeem the pin won't. 

Plan

Free/Premium

Country South Africa 

Device

(Sony Xperia 

Operating System

Android 

My Question or Issue

What can I do. The error says something went wrong. 

[AdamDamon]

Hi @Sv20,

Thanks for posting in the Spotify Community!

I recommend first trying the suggestions provided in this support article, under “Not working?”

If you still get an error message when you try redeeming your gift card, can you attach a screenshot of the error message that you see? You can attach the image to your next reply by using the Insert Photos option in the post editor; though make sure to hide sensitive information when posting on the Community.

Let me know how it goes, as well as if you have any other questions.

Have a good day!