Refund for debited funds

[Econayychik]

Hello,

Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription.

I didn’t plan to renew my subscription and would like to request a refund.

My Spotify account email: [**bleep**]

Payment method: Kaspi card

Thank you for you

r help!

[Econayychik]

< snip - moderator edit >

 

[AlexanderHarris35]

Hi, I was also charged unexpectedly for my Spotify subscription renewal. Could you please clarify the refund process for unwanted renewals? It would be helpful if Spotify added a clearer reminder before auto-renewal to avoid accidental charges.

[Eni]

Hey folks, 

Thanks for getting in touch about this here in the Community. We moved your post from the Chat board to the relevant Help board, where it fits better.

Keep in mind that if you don't want to continue with your subscription, you need to cancel it before the next billing date. You can always check this date on your Account page. You can cancel your subscription by following these steps. 

Additionally, we recommend taking a look at this article about our refund policy. 

Hope this helps. If you need a hand with anything else, the Community is here for you.