Refund

[missh3ru]

The only reason I have spotify because I thought it was only 99 cents per month (it was their promo, so I took it). I didn't realize till now that spotify has been charging me $9.99 for the past 4 months. My subscription renewed today and they charged me so I cancelled it right away. Can I get a refund please? $10 per month is too much.

[kejt_]

Hello @missh3ru

Please be aware that refunds are given out strictly on a case-by-case basis, and there is never any guarantee of receiving one. With this in mind, if you would like to pursue a refund for your case you will want to reach out to Spotify Support so that they can look into your situation. To contact support, please fill out the online contact form. If, for whatever reason, you would prefer not to, or cannot use the form, support can also be reached on Twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.

Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Have a nice day 🙂