Revolut payment

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Revolut payment

ClaudiuD
Casual Listener

Hi there,

 

I am trying to use my Revolut card to make a purchase but it seems it doesn't work.

 

The message I get says I need to change my country location, which is Romania.

 

Any ideas?

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Re: Revolut payment - Status changed to: Need more info

Community Manager
Community Manager

Hey folks!


Us again, we've moved this to the help board after speaking to the right team. 

 

When subscribing to Spotify you have to use a method of payment from the same country. At this time, Revolut cards are registered in the UK. This means you'll only be able to use the cards if you live in the UK.

 

If anything changes we'll let you know.

 

Thanks,

/T

 

51 Replies
15 people liked this

Credit card issued in one country but register for another one

jasomfufi
Newbie

Hi All,

 

I have recently cancelled my account in Slovakia (I think the general banking options are **bleep**). I would like to pay for Spotify with my pre-paid Revolut card, however Spotify is saying I can't use it because it was issued in the UK. That is nice but I don't get why it is a problem since the card is registered on a Slovak address.

 

Just so you know, my main account is with N26, again registered at a Slovak address, but the card is issued in Germany, so I guess that doesn't solve the situation either.

 

Any ideas how to resolve this? I would love to keep using spotify.

Re: Credit card issued in one country but register for another one

Rock Star 24
Rock Star 24

Hey @jasomfufi,

 

If you're in Slovakia, you'll have to use a slovakian payment method, there's no way around it.

 

Sorry about that.

MaximRock Star 24
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14 people liked this

Re: Credit card issued in one country but register for another one

cdeath
Newbie

Same issue here in Portugal.

 

Would like to pay with my Revolut Card but can't without changing the address to UK.

 

Come on! It's 2017... the age of fintech, blockchain and cryptocurrency!

Find another way to make proof of residency! Use some 3rd party KYC/AML validation service.

Re: Credit card issued in one country but register for another one

4Crit
Newbie

Hi I had the same issue, but what you can do is creating an PayPal account and use your revolut card. You have to pay (in my case) 1 CHF. extra which is totally fine for me.

4 people liked this

Re: Credit card issued in one country but register for another one

montvid
Casual Listener

Spotify please fix your country detection of Revolut Limited. It is registered in Lithuania, BANK CODE 39200, BIC REVOGB21XXX instead of United Kingdom. Now I can't pay in euros but I have an euro account with Revolut. Here is a link to the Lithuanian Bank info:

https://www.lb.lt/uploads/documents/files/LT-20170928-en.pdf

Re: Credit card issued in one country but register for another one

montvid
Casual Listener

You don't have to pay extra just when choosing to pay in paypal tick the box that you want your card issuer to convert the currency. If paypal converts he currency you have to pay extra. it is a tricky box to find in paypal.

4 people liked this

Re: Credit card issued in one country but register for another one

juliusorn
Casual Listener

This is so **bleep**ing **bleep**ed up tbh,

You dont take my swedish mastercard and you dont take my revolut card.

 

What exactly am i supposed to do???

Spotify is a swedish company yet you **bleep** on us,

You absolutely **bleep** on us.

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2 people liked this

Re: Revolut payment

SergioDavid
Roadie

Hey @ClaudiuD, welcome to the Community!

 

What country was the payment method issued in? Keep in mind that your Spotify account's country setting needs to match the country where your card was issued.

 

Also, does your payment card meet these requirements?

 

Let us know.

2 people liked this

Re: Credit card issued in one country but register for another one

Danzyn
Newbie

Yes. Same problem. Revolut user, Romania. I use the revolut account for all my reccurent payments. So it seems Spotify just lost a paying customer.

Yea, I can also live with your shuffle and ads bs.

 

Kudos.

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