Revolut payment

[ClaudiuD]

Hi there,

I am trying to use my Revolut card to make a purchase but it seems it doesn't work.

The message I get says I need to change my country location, which is Romania.

Any ideas?

[jan2015]

Adding my comment to this topic to bring it up again! It's still a problem... 🙂

(Even though I can "save" around 0.50 per month by paying in GBP instead of CHF by Revolut...)

[Stephfh]

July 2019 and it's still an issue.

Can you please change your payment process to listen to card owner instead of bank location already? 

Spotify is the only subscription I can't pay for using my Revolut card, just because I'm in Germany and my card was issued in Great Britain.

[REVOLUTREVOLUT]

Very frustrating not to be able to pay with Revolut VISA. I am in Romania and am using this card for all my subscriptions, i have spoken with a friend recently who has Revolut Mastercard and she can pay from Romania using that card, how is that possible?

[Stephfh · Accepted solution]

I made it work now by adding a virtual card (not the disposable kind obviously as you need it to work more than once) to my Revolut account and giving Spotify the number of the new virtual card. Virtual cards are just like another card connected to your Revolut bank account, you just don't get a physical card with it, so you're paying for Spotify with your Revolut account, you're just using a different card number. 

Up until recently Revolut credit card numbers where coded to have been issued in the UK (where Revolut's headquarted), now they changed it in way that newly created card numbers are recognised as issued in the account owner's country. 

[Lush23]

SOLVED (atleast for myself)

So i looked through the threads. As i had the same issue. Revolut user, from Romania. 

Thing is, my Virtual card was a VISA, and had the same error like everyone else. I deleted the virtual card (i was lucky enough not to use it for any other payments), and created a new one. This new generated one, was a Mastercard. Now i set this account for payment, and had no issues with it. 

Hope this might help other users. Best of luck

[Kenrizzo78]

Tried the latest suggested solution: created another Virtual Revolut card (no need to delete the older virtual one). The new one created for me was also a VISA however not MASTERCARD. Anyway keeping fingers crossed I tried changing the Spotify payment details to this new Virtual card (without going through Paypal of course) and keeping to my real country (Malta) - IT WORKED! Spotify accepted it with the previous BS excuse that my account was Malta but card UK.

So yeah as someone said above the new Virtual cards work, even if they are Visa. 🤔 could be cause I crossed my fingers while creating it I guess!🤪😅

[Romain10]

Nice catch, I think it will resolve the issue.

[jan2015]

Solution: Change your "Location" in Spotify to Great Britain. With the Interbank Exchange it's even cheaper than if I would pay directly in CHF 🙂

So far, this worked for me - although it's not the greatest solution, I know...

[JeanBelgium]

Hi!

I get the solution 😉

1. Create a Paypal account (free),
2. add your Revolut card to your new Paypal account
3. ... and finaly set Paypal as payment method in your country.

10minutes. Bam!

If you need visibility in Google, I do SEO or SEA for your business in the music area, I'm as creative as this Paypal hack to drive you leads. Contact me 😉

Jean

[adrian_s]

I tried to pay with PayPal (PL) and Revolut card but no success. Cannot choose Revolut card when paying with PayPal. Gift card is the only option that works for me.

[michalhudecek]

Same issue here. Extremely lame that I cannot use Revolut with Spotify. Doesn't make any sense. Even Netflix allows to have different country of the account and the card.

[-n08el4zpz_qq]

Are you working for paypal? Forget paypal, you loose to much money and the customer support from paypal is the worst. not a option at all, it just multiplies your problems. If you are happy, enjoy it.

[Kenrizzo78]

Then watch Paypap being even more of a crook than Spotify: they will
convert the euro price to sterling, charge the card and convert back to
euro. Some weird double conversion! They did it with my Netflix
subscription and you end up paying more than you should!

[quiced]

Can't belive that spotify still doesn't solve this issue!!! It is 2018 I wanna pay by revolut.

[Romain10]

Hello Spotify.

dont you think that the country card  restriction is illegal when you read the European Union laws?

I mean there is this big title « Free movement of capital », it must mean something.

UK is still in EU, for few months. So we should be allowed to pay with Revolut.

[pdonchev]

2c more - after 2019 enters it would be illegal to offer different products and services online based on customer location as long as it is within EU. I don't know if this affects Spotify, but it sounds like it does (though the catalogue may differ until euro government remove junk from the copyright directive and pass it through).

Anyway, I have been using Google Play Music for several months already, the difference is not substantial. I may return to Spotify if they start looking at the billing address on the card and not the issuer country.

[mczaplicki]

Hello, I cannot also pay by revolut from Poland. Please allow to pay via this virtual card. Every different services accept this payment method without any problems.

[moscu1]

I switched to Tidal. Works great and they are adding more and more features.

[LitlFatSunshine]

Just bumping this thread because I have the same problem. Can't use my revolut card, must get one from a shitty Hungarian bank just for Spotify. Everything else works with my Revolut one. Fix**bleep** Spotify!

[adrian_s]

Try to buy Spotify Gift card in some online shop and use received code in your Spotify account. I solved the problem this way.