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Student Discount

Student Discount

Hi,

I am a Premium user who just discovered the student discount so I cancelled my current Premium subscription and signed up again using the student discount. Will my new premium subscription still go through?

 

Also, how long does it take for Spotify to verify my school documents?

 

Thanks again 🙂

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3 Replies

Hey @deanna2401

 

There is no need to cancel your current subscription before signing up for the student discount. It will automatically convert over. If you already cancelled it, that is okay and it will just sign you up to the student discount once you are accepted. Hopefully it won't take too long.

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I did it without cancelling and I'm still waiting and its been like a week. I'm scared I'm going to get charged for both. 

@HUZI

 

I suggest you contact support so they can take a look at your account and help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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