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[Subscription] [All Platforms] "Not eligible for Individual premium plan"

[Subscription] [All Platforms] "Not eligible for Individual premium plan"

Plan

Premium (Just expired)

Country

Bolivia

Device

(Windows PC)

Operating System

(Windows 10. Browser: Firefox, Chrome)

 

My Question or Issue

I used to have a yearly premium plan which has now recently expired and I am trying to purchase the Individual (yearly) plan instead. But when I get taken to the payment site I am told that:

 

"It looks like you’re not eligible for that offer, but we found more for you."

 

I am offered either the Family or Student plans. Don't want either of those, I'm trying to refresh my yearly plan which I was easily able to do last year. What has changed now?

 

 

Reply
2 Replies

Hey @chronoz777, thanks for reaching out to the Community!

Does this happen when you try to change your plan here
Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Thanks for the response @Billy-J.

 

When I go to that link I can only see the Duo and Family plans available, no individual plan 😞

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