Announcements

Help Wizard

Step 1

NEXT STEP

Update payment method - Spotify prenium Individual unavailable

Update payment method - Spotify prenium Individual unavailable

Plan

Premium Individual

Country

France

 

Device

LG G6

Operating System

Android

 

My Question or Issue

I need to update my payment method but spotify won't let me choose the individual offer for 9.99€/month. It forces me to take the duo offer.

 

 

Reply
1 Reply

Hey @Viiiiictooooor, thanks for reaching out to the Community! 

 

Have you tried updating your payment details following these steps? If that doesn't help, could you send me a screenshot of what happens when you try to update your payment method? Make sure to hide sensitive info when posting to the Community. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts