I've got a 12 month subscription to Spotify Premium which expires Dec 2020, but I'd like to upgrade this to Spotify Duo. Is it possible to do this? Can I pay the excess (£3.00) monthly or can I only do this once my subscription expires?
Solved! Go to Solution.
Hey there @JGT2020,
Thanks for your reply! We're happy the upgrade to Duo worked 🙂
If both of you are unable to listen music simultaneously, this indicates that you're both probably logged in to the same account.
We suggest that you both log out on your devices and then back in with your personal accounts. That should do the trick.
If you or your wife forgot your login details, you should check out this page.
Hope this helps. Let us know how you get on.