antel

[Soledadmunoz]

Cambie a premium en Uruguay con convenio de la empresa a antel pero sigo figurando free

[Billy-J]

Hey @Soledadmunoz, thanks for reaching out to the Community!

I hope you don't mind me replying back in English.

Could you try following some troubleshooting steps here? If those don't help, please let me know each step you've completed and what the outcome was for each.

Let me know how this goes 🙂 

[Soledadmunoz]

No me dio resultado

[Billy-J]

Hey @Soledadmunoz,

In this case, I'd recommend reaching out to Antel since they're the ones managing your subscription.

You can also check out this page, which has more info about your subscription with Antel.

I hope this helps!