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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71194 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134933 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74011 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257870 Views
156 replies
13 likes
Boa tarde,Devido a um problema bancário minha conta foi pausada, ajustei o problema com o banco mas minha conta ainda consta como pausada. Só que fica pedindo novos dados bancários. Só possuo um cartão. Poderiam ajustar isso? Obrigado
Boa tarde, Devido a um problema bancário minha conta foi pausada, ajustei o problema com o banco mas minha conta ainda consta como pausada. Só que fica pedindo novos dados bancários. Só possuo um ca...
160 Views
0 replies
0 likes
Hi. I just want to ask how can I activate my Spotify Premium account? I already paid at Cebuanna Lhuiller and I checked my Spotify Account and it says that my account is still under the Free one. Hoping that I can get an answer ASAP. Thank you!
Hi. I just want to ask how can I activate my Spotify Premium account? I already paid at Cebuanna Lhuiller and I checked my Spotify Account and it says that my account is still under the Free one. Hop...
248 Views
0 replies
0 likes
Cree una cuenta cuyo correo y nombre de la cuenta no puedo recordar. El gran problema es que estoy pagando premium y sin poder entrar en mi cuenta, hay alguna forma de que me ayuden a recuperar la cuenta o cancelar esas suscripción?
Cree una cuenta cuyo correo y nombre de la cuenta no puedo recordar. El gran problema es que estoy pagando premium y sin poder entrar en mi cuenta, hay alguna forma de que me ayuden a recuperar la cu...
194 Views
0 replies
0 likes
If i cancel my premium account and then re join on a family account does my music all get deleted? Thanks
If i cancel my premium account and then re join on a family account does my music all get deleted? Thanks
Spotify Star
275 Views
1 replies
0 likes
Hi, I updated my card details and payed trough ITunes for my subscription but it doesn't "transfer" to Spotify. When I log in to Spotify it says that I have to upgrade to premium. Please advise.
Hi, I updated my card details and payed trough ITunes for my subscription but it doesn't "transfer" to Spotify. When I log in to Spotify it says that I have to upgrade to premium. Plea...
Spotify Star
320 Views
3 replies
0 likes
I subscribed to Spotify Premium on august 8th, and then again on September I kept the premium account. But then I cancelled my subscription, and I'm now on Spotify free (and I want to stay on free version). But on October 30th I've been charged for n...
I subscribed to Spotify Premium on august 8th, and then again on September I kept the premium account. But then I cancelled my subscription, and I'm now on Spotify free (and I want to stay on free ve...
Spotify Star
193 Views
1 replies
0 likes
I was charge $5.41 but I didnt authorize it. What do I do?
I was charge $5.41 but I didnt authorize it. What do I do?
Community Legend
202 Views
1 replies
0 likes
This morning, my spotify was suddenly not premium anymore, but just the free version. I checked my spotify account and it stated that it wrote off the money for november on the 3th. How can it be that eventhough the transaction succeeded, I still got...
This morning, my spotify was suddenly not premium anymore, but just the free version. I checked my spotify account and it stated that it wrote off the money for november on the 3th. Ho...
Not applicable
257 Views
1 replies
0 likes
Comprei o Premium via boleto, pelo celular na conta Bradesco, mas o Premium não foi ativo, o e-mail cadastrado anteriormente não existia ,o que faço? Tem como ancelarem o pin e me enviar outro ? Agradeço desde já
Comprei o Premium via boleto, pelo celular na conta Bradesco, mas o Premium não foi ativo, o e-mail cadastrado anteriormente não existia ,o que faço? Tem como ancelarem o pin e me enviar outro ? Agra...
177 Views
0 replies
0 likes
Hej! Jag har sagt upp mitt mobilabonnemang hos Halebop, där jag också hade mitt spotifyabonnemang. Uppsägningstiden är en månad. Hur gör jag för att behålla mitt spotifykonto och börja betala direkt till spotify? /Lisa
Hej! Jag har sagt upp mitt mobilabonnemang hos Halebop, där jag också hade mitt spotifyabonnemang. Uppsägningstiden är en månad. Hur gör jag för att behålla mitt spotifykonto och börja betala direkt ...
Roadie
303 Views
1 replies
0 likes
Ya he pagado el premium normal y aunque en el teléfono me pone que ya lo tengo, como antes estaba probando los 7 días gratis de premium me pone: uneté al premium para que cuando pases los 7 días no lo dejes de tener, y en mi teléfono tambien me sale ...
Ya he pagado el premium normal y aunque en el teléfono me pone que ya lo tengo, como antes estaba probando los 7 días gratis de premium me pone: uneté al premium para que cuando pases los 7 días no l...
Roadie
341 Views
1 replies
0 likes
Compre dos tarjetas de prepago y el servicio premium solo fue xq 15 días!! Que hago?
Compre dos tarjetas de prepago y el servicio premium solo fue xq 15 días!! Que hago?
173 Views
0 replies
0 likes
I paid for premium, spotify didn't let me prove that I'm a student and yet they took my money. I have no premium and according to spotify bills, I never paid.. Thats sad, I was using spotify for long time, this is just dissapointing.
I paid for premium, spotify didn't let me prove that I'm a student and yet they took my money. I have no premium and according to spotify bills, I never paid.. Thats sad, I was using spotify for long...
Spotify Star
289 Views
3 replies
0 likes
Hello, on the third day I can not buy a premium gift card.I checked all the settings, verified everything in the bank and still the same message.I can not even buy / confirm the Premium version for free for 30 days. Still the same message ....
Hello, on the third day I can not buy a premium gift card. I checked all the settings, verified everything in the bank and still the same message. I can not even buy / confirm the Premiu...
Newbie
435 Views
2 replies
0 likes
I recently had to cancel my card and get a new one, and I want to update my payment details for my premium subscription. I went to the link in the email I received to update them, and got an error message saying that something went wrong. I figured i...
I recently had to cancel my card and get a new one, and I want to update my payment details for my premium subscription. I went to the link in the email I received to update them, and got an error me...
234 Views
0 replies
0 likes
Hace ya como 3 días que pagu mi suscripción premium en el Oxxo y aún no se refleja el pago aún no tengo ni premium ayudaa
Hace ya como 3 días que pagu mi suscripción premium en el Oxxo y aún no se refleja el pago aún no tengo ni premium ayudaa
220 Views
0 replies
0 likes
I already payed and the electronic bill was send to my email but in spotify still said Spotify free, why???
I already payed and the electronic bill was send to my email but in spotify still said Spotify free, why???
Community Legend
399 Views
4 replies
0 likes
Hi,I tried to start student premium today. I filled up all information which you asked for, also uploaded docs about it. As you can see in attachment, payment received 4 times but my account still not activated. Also there is not any mail about that....
Hi, I tried to start student premium today. I filled up all information which you asked for, also uploaded docs about it. As you can see in attachment, payment received 4 times but my account stil...
Composer
288 Views
1 replies
0 likes
I just started my free trial and Spotify charge me 9.99 $ on my credit card. Have I made something wrong in my subscription ?
I just started my free trial and Spotify charge me 9.99 $ on my credit card. Have I made something wrong in my subscription ?
Composer
236 Views
1 replies
0 likes
Hello, I received an invitation email for Spotify family yesterday. However when I click on accept the invitation nothing is displayed and I can not benefit from it. How can solve this problem? Thanks a lot!
Hello, I received an invitation email for Spotify family yesterday. However when I click on accept the invitation nothing is displayed and I can not benefit from it. How ...
Community Legend
248 Views
1 replies
0 likes
