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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67627 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132773 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68564 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251565 Views
155 replies
13 likes
Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and August and also this month. I don't think I was charge...
Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and A...
543 Views
0 replies
0 likes
Hi, I would like to share a playlist with some of my friends (I have a Premium account). However, I would not like them to have access of any of my other playlists, tracks that I've been listening or other profile info. Is it possible to just share t...
Hi, I would like to share a playlist with some of my friends (I have a Premium account). However, I would not like them to have access of any of my other playlists, tracks that I've been lis...
1401 Views
0 replies
1 likes
I'm on a trial subcription (30 days trial) currently and I'm a student. When I enter my credentials, This comes up." Unfortunately, we couldn't confirm that you're a student. Please check your details and try again."Can someone help me out?Thanks
I'm on a trial subcription (30 days trial) currently and I'm a student. When I enter my credentials, This comes up. " Unfortunately, we couldn't confirm that you're a student. Please c...
Spotify Star
719 Views
5 replies
0 likes
Ist es möglich Spotify Premium von der Kreditkarte eines Elternteils abbuchen zu lassen wenn man selbst Student ist und den Studentenrabatt nutzt?
Ist es möglich Spotify Premium von der Kreditkarte eines Elternteils abbuchen zu lassen wenn man selbst Student ist und den Studentenrabatt nutzt?
Spotify Star
804 Views
1 replies
0 likes
Llevo mas de un mes intentado pagar y su sistema no me lo permite, he echo otras compras con mi tarjetay nunca he tenido problemas, en cambio con ustedes es siempre lo mismo.
Llevo mas de un mes intentado pagar y su sistema no me lo permite, he echo otras compras con mi tarjetay nunca he tenido problemas, en cambio con ustedes es siempre lo mismo.
187 Views
0 replies
0 likes
I upgraded my Premium account to a Premium Family Plan in June 2017. Since then, I have received two charges in my credit card every month. One for 149 from the premium Family plan and another for 99mx that I don’t identify. I presume it is a mistake...
I upgraded my Premium account to a Premium Family Plan in June 2017. Since then, I have received two charges in my credit card every month. One for 149 from the premium Family plan and another for 99...
Roadie
285 Views
1 replies
0 likes
Bonjour, je me suis abonnée à Spotify premium sur mon iPhone 6. Je n avais pas fait de sauvegarde et j ai perdu mon téléphone. Du coup j aimerais me reconnecter à mon compte et avoir ma playlist depuis mon nouvel iPhone 7 mais je n y arrive pas.. qqn...
Bonjour, je me suis abonnée à Spotify premium sur mon iPhone 6. Je n avais pas fait de sauvegarde et j ai perdu mon téléphone. Du coup j aimerais me reconnecter à mon compte et avoir ma playlist depu...
409 Views
0 replies
0 likes
hey, I will try my best with my englishWhen I tried to buy a spotify premium with discount for students, my computer crashed on moment when I added my credit card and next showed up information about SheerID verification. Now, on my bank account logs...
hey, I will try my best with my english When I tried to buy a spotify premium with discount for students, my computer crashed on moment when I added my credit card and next showed up information abo...
Spotify Star
306 Views
1 replies
0 likes
If I get a 60 day premium trial can I cancel it now and still get the rest of the 60 days?
If I get a 60 day premium trial can I cancel it now and still get the rest of the 60 days?
Spotify Star
763 Views
1 replies
0 likes
I signed up for Spotify a bit back then I tryed the premium on the free trail but today I got charged and am trying too find out how too get a refund because the money that was in my bank I really needed an now I'm short in cash can anyone help me?
I signed up for Spotify a bit back then I tryed the premium on the free trail but today I got charged and am trying too find out how too get a refund because the money that was in my bank I rea...
Spotify Star
496 Views
1 replies
0 likes
I got an email form spotify today that says I get 60 days of free premium and was wondering if this deal ever expired, or if I have to use it during a certain peroid.
I got an email form spotify today that says I get 60 days of free premium and was wondering if this deal ever expired, or if I have to use it during a certain peroid.
Spotify Star
2149 Views
1 replies
0 likes
Hello,I have been trying to upgrade to Spotify family for a few days but I always get this message (attached file): "an error has occured". Can you help me plz?Thanks.
Hello, I have been trying to upgrade to Spotify family for a few days but I always get this message (attached file): "an error has occured". Can you help me plz? Thanks.
Newbie
452 Views
2 replies
1 likes
Can I pay an annual subscription?
Can I pay an annual subscription?
Spotify Star
409 Views
1 replies
0 likes
"Change Payment Details" screen has loaded in 3 days.. will lose premium tomorrow unless i change my credit card info.. any advise??
"Change Payment Details" screen has loaded in 3 days.. will lose premium tomorrow unless i change my credit card info.. any advise??
Newbie
361 Views
3 replies
0 likes
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Misschien kan ik eerst een normaal abbonement afsluiten en dan overstappe...
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Missch...
Newbie
3049 Views
9 replies
2 likes
Hi guyz :), before couple of weeks I decided to move back to my country (SVK) for a while (3-5 months), Europe finally abolished mobile phone roaming charges, so I wanna keep my old dutch number. Now there is a problem, how to do it and how should I ...
Hi guyz :), before couple of weeks I decided to move back to my country (SVK) for a while (3-5 months), Europe finally abolished mobile phone roaming charges, so I wanna keep my old dutch number. Now...
173 Views
0 replies
0 likes
So I just noticed yesterday that I don't have premium anymore. Looked in my PayPal, no recent payments. So I tried to just resubscribe but the only offers I get are spotify family, student and yearly payment. I just want the 9.99€ monthly subscriptio...
So I just noticed yesterday that I don't have premium anymore. Looked in my PayPal, no recent payments. So I tried to just resubscribe but the only offers I get are spotify family, student and yearly...
Not applicable
277 Views
2 replies
0 likes
I had a subscription for sp otify with hundreds of songs. Some were downloaded, some weren't. Since my subscription has lapsed, but ALL my music is gone. Where did it go and how do i get all those songs back.
I had a subscription for sp otify with hundreds of songs. Some were downloaded, some w eren't. Since my subscription has lapsed, but ALL my music is gone. Where did it go and how do i get all ...
Community Legend
260 Views
1 replies
0 likes
I filled out the form from the support page but was sent here. I was charged for premium when I never wanted it. It’s a huge inconvenience and I am extremely aggravated. The customer support is awful.
I filled out the form from the support page but was sent here. I was charged for premium when I never wanted it. It’s a huge inconvenience and I am extremely aggravated. The customer support is awful...
Community Legend
278 Views
1 replies
0 likes
Changed banks recently, and I'm trying to update my credit card info. Whenever I try, it doesn't actually update, and it basically just continuously loads. I've tried on different browsers, different networks (home and work, wired and wifi), incognit...
Changed banks recently, and I'm trying to update my credit card info. Whenever I try, it doesn't actually update, and it basically just continuously loads. I've tried on different browsers, ...
Casual Listener
515 Views
5 replies
0 likes
