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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

68933 Views

18 replies

94 likes

  • 68933 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

133533 Views

69 replies

10 likes

Premium for Family
  • 133533 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

70383 Views

89 replies

4 likes

  • 70383 Views
  • 89 replies
  • 4 likes

TENGO INVITACION A PLAN FAMILIAR

INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS HORAS LA DIRECCION EN DISTITNTAS FORMAS Y NO ES PO...

Newbie

INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS...

187 Views

0 replies

0 likes

  • 187 Views
  • 0 replies
  • 0 likes

Superuser Contribution My account is being billed WAY later than it should?

Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginning of June, I signed up for premium again. I neede...

Newbie

Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginn...

JuanCamilo

Roadie

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

You lied!

I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day free trail it said the offer was right there, try ou...

Casual Listener

I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day f...

208 Views

0 replies

0 likes

  • 208 Views
  • 0 replies
  • 0 likes

Superuser Contribution I thought I cancelled!

I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money back!

Newbie

I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money b...

JuanCamilo

Roadie

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Cobro de suscripción

Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17

Newbie

Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17

145 Views

0 replies

0 likes

  • 145 Views
  • 0 replies
  • 0 likes

Family Account

I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for my other three family members, but because I alrea...

Newbie

I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution I just got Premium, I've been charged, yet my account is still under the free subscription...

I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.

Newbie

I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.

JuanCamilo

Roadie

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old account connected to card

I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the credit to my new account due to how I have forgotte...

Newbie

I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the ...

JuanCamilo

Roadie

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution CHARGED TWICE

I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD. I then was also charged an additional $16 CAD through ITUNES. I removed the subscription through Itunes as I am now getting charged through spotify but would li...

Casual Listener

I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD.  I then was also charged an additional $16 CAD through ITUNES.  I removed the subscription through ...

vfrobles

Casual Listener

228 Views

2 replies

0 likes

  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution New phone

I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?

Newbie

I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?

JuanCamilo

Roadie

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Troubles Upgrading to premium

Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail.What's wrong?

Newbie

Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail. What's...

161 Views

0 replies

0 likes

  • 161 Views
  • 0 replies
  • 0 likes

Can't find student discount for paypal users

I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is no option for that with the Student when I go ther...

Casual Listener

I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is...

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Double Charged

I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What's the deal?

Newbie

I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January.  What...

JuanCamilo

Roadie

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution QUADRUPLE Charged!

I tried to get Spotify Premium for Students. I had to input my CC details four times because:The first time, it failed, but said that I wasn't charged.It went through, but my Internet failed in the middle of giving verification documents.I tried agai...

Newbie

I tried to get Spotify Premium for Students. I had to input my CC details four times because: The first time, it failed, but said that I wasn't charged. It went through, but my Internet failed in ...

JuanCamilo

Roadie

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Problemas con el pago

Buenas TardesTengo un problema y espero que me puedan colaborar, el pasado 5 de Julio de 2017 trate de suscribirme a Spotify para estudiantes, pero al final del dia no se habia concretado debido a que no se habia verificado los datos con SheerID, per...

Newbie

Buenas Tardes Tengo un problema y espero que me puedan colaborar, el pasado 5 de Julio de 2017 trate de suscribirme a Spotify para estudiantes, pero al final del dia no se habia concretado debido a ...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Superuser Contribution 9.99 3 mo offer

Hey, I was just clearing my junk mail and came across a bunch of mails from you guys regarding the promo paul.fraser72@gmail.com upgrading to premium and getting 3 months for 9.99. I want to upgrade but wonder if you can still make the offer availabl...

Newbie

Hey, I was just clearing my junk mail and came across a bunch of mails from you guys regarding the promo paul.fraser72@gmail.com upgrading to premium and getting 3 months for 9.99. I want to upgrade ...

JuanCamilo

Roadie

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

card charge

my card was charged 5$ after signing up for free 30 day premium trial

Newbie

my card was charged 5$ after signing up for free 30 day premium trial

158 Views

0 replies

0 likes

  • 158 Views
  • 0 replies
  • 0 likes

Problemas con Plan Familiar Premium

Yo soy titular de la cuenta familiar premium, pero me aparece mi novio como titular, adjunto foto.Tengo la duda por qué no aparezco yo, ni si quiera en el listado de cuentas.Espero sus comentarios.

Newbie

Yo soy titular de la cuenta familiar premium, pero me aparece mi novio como titular, adjunto foto. Tengo la duda por qué no aparezco yo, ni si quiera en el listado de cuentas. Espero sus comentar...

146 Views

0 replies

0 likes

  • 146 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount

Hi - I am currently a student and I noticed my rates have changed from $4.99 to $9.99 per month. Therefore, I was wondering how to get reimbursed for the months when I was paying $9.99 instead of $4.99? Thanks!

Newbie

Hi - I am currently a student and I noticed my rates have changed from $4.99 to $9.99 per month.  Therefore, I was wondering how to get reimbursed for the months when I was paying $9.99 ins...

JuanCamilo

Roadie

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes