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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131790 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65791 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247662 Views
151 replies
13 likes
I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What's the deal?
I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What...
Roadie
202 Views
1 replies
0 likes
I tried to get Spotify Premium for Students. I had to input my CC details four times because:The first time, it failed, but said that I wasn't charged.It went through, but my Internet failed in the middle of giving verification documents.I tried agai...
I tried to get Spotify Premium for Students. I had to input my CC details four times because: The first time, it failed, but said that I wasn't charged. It went through, but my Internet failed in ...
Roadie
263 Views
1 replies
0 likes
Buenas TardesTengo un problema y espero que me puedan colaborar, el pasado 5 de Julio de 2017 trate de suscribirme a Spotify para estudiantes, pero al final del dia no se habia concretado debido a que no se habia verificado los datos con SheerID, per...
Buenas Tardes Tengo un problema y espero que me puedan colaborar, el pasado 5 de Julio de 2017 trate de suscribirme a Spotify para estudiantes, pero al final del dia no se habia concretado debido a ...
210 Views
0 replies
0 likes
Hey, I was just clearing my junk mail and came across a bunch of mails from you guys regarding the promo paul.fraser72@gmail.com upgrading to premium and getting 3 months for 9.99. I want to upgrade but wonder if you can still make the offer availabl...
Hey, I was just clearing my junk mail and came across a bunch of mails from you guys regarding the promo paul.fraser72@gmail.com upgrading to premium and getting 3 months for 9.99. I want to upgrade ...
Roadie
285 Views
1 replies
0 likes
my card was charged 5$ after signing up for free 30 day premium trial
my card was charged 5$ after signing up for free 30 day premium trial
150 Views
0 replies
0 likes
Yo soy titular de la cuenta familiar premium, pero me aparece mi novio como titular, adjunto foto.Tengo la duda por qué no aparezco yo, ni si quiera en el listado de cuentas.Espero sus comentarios.
Yo soy titular de la cuenta familiar premium, pero me aparece mi novio como titular, adjunto foto. Tengo la duda por qué no aparezco yo, ni si quiera en el listado de cuentas. Espero sus comentar...
138 Views
0 replies
0 likes
Hi - I am currently a student and I noticed my rates have changed from $4.99 to $9.99 per month. Therefore, I was wondering how to get reimbursed for the months when I was paying $9.99 instead of $4.99? Thanks!
Hi - I am currently a student and I noticed my rates have changed from $4.99 to $9.99 per month. Therefore, I was wondering how to get reimbursed for the months when I was paying $9.99 ins...
Roadie
194 Views
1 replies
0 likes
I have upgraded to Premium but still no access to it
I have upgraded to Premium but still no access to it
Spotify Star
255 Views
2 replies
0 likes
My old debit card expired, so my premium account reverted to a free one. I updated my details today through Apple, and the premium fee has been successfuly taken out of my account... BUT the subscription still says free. I have tried logging in and o...
My old debit card expired, so my premium account reverted to a free one. I updated my details today through Apple, and the premium fee has been successfuly taken out of my account... BUT the subscrip...
Spotify Star
401 Views
2 replies
0 likes
I accidentally delete my cache, the problem is that i had the premium. So when I deleted it I had to pay as well... For something I wasn't using. Would help me greatly if someone could help me restore my profile. Thanks in advance!!
I accidentally delete my cache, the problem is that i had the premium. So when I deleted it I had to pay as well... For something I wasn't using. Would help me greatly if someone could help me restor...
307 Views
0 replies
0 likes
I got logged out because my wifi disconnected from my phone and when I went into Spotify most of my music was gone and it says I'm under the free trial and I'm not .when I went online it says I'm premium which I am but how do I retrieve my music
I got logged out because my wifi disconnected from my phone and when I went into Spotify most of my music was gone and it says I'm under the free trial and I'm not .when I went online it says I'm pre...
Community Legend
169 Views
1 replies
0 likes
The email I use for my normal spotify account and accidentaly created Facebook account are the same, so when logging in and upgrading to Premium Spotify used the Facebook account, so I don't have any of my saved songs on my Premium account. Would it ...
The email I use for my normal spotify account and accidentaly created Facebook account are the same, so when logging in and upgrading to Premium Spotify used the Facebook account, so I don't hav...
159 Views
0 replies
0 likes
I already talked with the support of the playstation and everything is legal and correct on their part.Pls, help me.
I already talked with the support of the playstation and everything is legal and correct on their part. Pls, help me.
Composer
168 Views
1 replies
0 likes
Good day, a family member of mine with the same adress has been kicked out of the spotify family, can someone help me resolve this issue?
Good day, a family member of mine with the same adress has been kicked out of the spotify family, can someone help me resolve this issue?
Spotify Star
196 Views
1 replies
0 likes
Com a parceria estabelecida entre vocês e a Vodafone, eu sou, já há mais de um ano, cliente premium, mas desde ontem, sempre que entro no Spotify, surge a indicação de que estou com free account. Já terminei sessão, mas não muda nada. Podem ajudar?
Com a parceria estabelecida entre vocês e a Vodafone, eu sou, já há mais de um ano, cliente premium, mas desde ontem, sempre que entro no Spotify, surge a indicação de que estou com free account. Já ...
Spotify Star
144 Views
1 replies
0 likes
Hello Sportify I am a student in Denmark, and thought that the deal also involved high schools in Denmark which it didnt. That means i have been charged twice for 50 krones, without being able to use spotify premium. How can i fix this, so i can pay ...
Hello Sportify I am a student in Denmark, and thought that the deal also involved high schools in Denmark which it didnt. That means i have been charged twice for 50 krones, without being ab...
135 Views
0 replies
0 likes
Hola queríá´śáber como hacer, no me permite descargar musica y me dice "parece que has descubierto una función premium" y yo ya estoy subscripta y me vuleve a pedir los datos de la tarjeta de credito, que hago?
Hola queríá´śáber como hacer, no me permite descargar musica y me dice "parece que has descubierto una función premium" y yo ya estoy subscripta y me vuleve a pedir los datos de la tarjeta de credito...
374 Views
0 replies
0 likes
Hello Everyone!My card recently renewed and now Spotify is showing an error. However when I go to update the card details using the link provide with the error code, nothing happens and nothing shows up. This is included when I google search it and f...
Hello Everyone! My card recently renewed and now Spotify is showing an error. However when I go to update the card details using the link provide with the error code, nothing happens and nothing sho...
153 Views
0 replies
1 likes
J'ai activé l'essai premium depuis google chrome avec mon compte mais lorsque j'essaye de telecharger mes morceaux ca ne fonctionne pas.C'est mon pere qui a mis ses coordonnées banquaires et il a lui aussi activé l'essais avec les même coordonnées ba...
J'ai activé l'essai premium depuis google chrome avec mon compte mais lorsque j'essaye de telecharger mes morceaux ca ne fonctionne pas. C'est mon pere qui a mis ses coordonnées banquaires et il a l...
140 Views
0 replies
0 likes
Hola! Necesito ayuda.. Mi hermano es el administrador de una cuenta familiar premium. Ya me ha enviado la invitación para formar parte de la cuenta, y ya hice la aceptación y aparece como si ya soy miembro activo de esa cuenta. Sin embargo, al usar l...
Hola! Necesito ayuda.. Mi hermano es el administrador de una cuenta familiar premium. Ya me ha enviado la invitación para formar parte de la cuenta, y ya hice la aceptación y aparece como si ya soy m...
231 Views
0 replies
0 likes
