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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72241 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135639 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75908 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260389 Views
156 replies
13 likes
Please help.
Please help.
Music Fan
162 Views
1 replies
0 likes
I have had a premium account for 2+ years. It is set up to auto pay for a family subscription and has been on a credit card. It recently just turned into a free acount without my doing. The account is not associated with a facebook or anyother platfo...
I have had a premium account for 2+ years. It is set up to auto pay for a family subscription and has been on a credit card. It recently just turned into a free acount without my doing. The ...
150 Views
0 replies
0 likes
en restablecer mi cuenta pongo mi correo y me dice que es a traves de facebook y yo nunca lo he hecho por este medio, ya estoy desesperada para restablecer mi contraseña o usuario
en restablecer mi cuenta pongo mi correo y me dice que es a traves de facebook y yo nunca lo he hecho por este medio, ya estoy desesperada para restablecer mi contraseña o usuario
142 Views
0 replies
0 likes
I submit one month premium trial but after I put my account it only accepted 7days premium trial. Can someone help me?
I submit one month premium trial but after I put my account it only accepted 7days premium trial. Can someone help me?
Newbie
180 Views
1 replies
0 likes
Contratei a promoção de R$ 1,99 durante 3 meses e o App ativou apenas e hj dia 08/07 está informando que vai cobrar R$ 16,90. Considero isso propaganda enganosa e solicito correção do mesmo urgente.
Contratei a promoção de R$ 1,99 durante 3 meses e o App ativou apenas e hj dia 08/07 está informando que vai cobrar R$ 16,90. Considero isso propaganda enganosa e solicito correção do mesmo urgente.
153 Views
0 replies
0 likes
Hello i'm from Cyprubs being abroad for an internship in Belgium for a month now, stayin another month and a half! Unfortunately my family decided to stop our spotify family premium plan and here i am in belgium without my music! Any chance i can get...
Hello i'm from Cyprubs being abroad for an internship in Belgium for a month now, stayin another month and a half! Unfortunately my family decided to stop our spotify family premium plan and her...
159 Views
0 replies
0 likes
Hello I need help badly. I subscribed to Premium on 6/16/17 which means my service will end on the 07/16/17. For some reason or my own fault I suddenly received a text message from my credit card bank on 07/07/17 for Spotify and when I checked it was...
Hello I need help badly. I subscribed to Premium on 6/16/17 which means my service will end on the 07/16/17. For some reason or my own fault I suddenly received a text message from my credit card ban...
144 Views
0 replies
0 likes
I received the offer to get 3 months of premium for 0,99€, but clicking on "Learn more" to accept the offer, I couldn't find any subscripe functionality, just a pure page of presentation. How can I subscribe to it?
I received the offer to get 3 months of premium for 0,99€, but clicking on "Learn more" to accept the offer, I couldn't find any subscripe functionality, just a pure page of presentation. How can I s...
Spotify Star
221 Views
1 replies
0 likes
I am subscribed to premium Spotify and I'm paying through Apple. Apple says I am still subscribed and my subscription doesn't run out for another month. However on Spotify, my subscription has ended and I can't download music
I am subscribed to premium Spotify and I'm paying through Apple. Apple says I am still subscribed and my subscription doesn't run out for another month. However on Spotify, my subscription has ended ...
Spotify Star
218 Views
1 replies
0 likes
What should I do? I keep getting charged overdraft fees in my checking account because somehow it's linked to it when I never had a premium account, unless my girl signed up for it but she said she cancelled it.. please help stop this problem!
What should I do? I keep getting charged overdraft fees in my checking account because somehow it's linked to it when I never had a premium account, unless my girl signed up for it but she said she c...
Spotify Star
215 Views
1 replies
0 likes
Hola!Me han regalado un tarjeta para ser Premium durante un año pero, aunque he puesto el código, mi estatus sigue siendo el anterior. Que debo hacer?
Hola! Me han regalado un tarjeta para ser Premium durante un año pero, aunque he puesto el código, mi estatus sigue siendo el anterior. Que debo hacer?
175 Views
0 replies
0 likes
Im done paying at SM paying center. Why is it not working?
Im done paying at SM paying center. Why is it not working?
135 Views
0 replies
0 likes
I have been getting charged the full price for premium and this should not be the case. I am a student signed up for the 50% student discount on the premium plan. I want to reverse the charges that have accumulated over the past few months because th...
I have been getting charged the full price for premium and this should not be the case. I am a student signed up for the 50% student discount on the premium plan. I want to reverse the charges that h...
Community Legend
528 Views
1 replies
0 likes
So I was charged for a month on 7/03/17 and I just cancelled it today bc I don't want to pay for it next month. But I just logged onto my desktop to listen to music and it says my premium supscription ends today (7/07/17). So did I just pay $10 to li...
So I was charged for a month on 7/03/17 and I just cancelled it today bc I don't want to pay for it next month. But I just logged onto my desktop to listen to music and it says my premium supscriptio...
Community Legend
230 Views
1 replies
0 likes
I seem to pay double. Can someone from customer service contact me on please
I seem to pay double. Can someone from customer service contact me on <email clipped> please
Community Legend
276 Views
1 replies
0 likes
Hi, so I got the student spotify but i put the wrong school because they didn't have mine and then they needed proof but i don't have. Plus since it needs proof i cant have all the perks of being premium. So i can't just go and cancel olus my site is...
Hi, so I got the student spotify but i put the wrong school because they didn't have mine and then they needed proof but i don't have. Plus since it needs proof i cant have all the perks of being pre...
Community Legend
196 Views
1 replies
0 likes
How long will it take until I can use premium, after I made a contract?
How long will it take until I can use premium, after I made a contract?
Casual Listener
520 Views
2 replies
0 likes
Hi, I subsribed to a 3month Premium trial account on May 24. Yesterday (Jul 7) when I opened the app on my iphone 6S, it kept asking if I wanted to listen in the webbrowser. Then I also received an email that I subscribed for Family account. Which I ...
Hi, I subsribed to a 3month Premium trial account on May 24. Yesterday (Jul 7) when I opened the app on my iphone 6S, it kept asking if I wanted to listen in the webbrowser. Then I also received an e...
Casual Listener
242 Views
1 replies
0 likes
The spotify website says I can reapply for a student discount after 12 months. I am still a registered student but how do I reapply?
The spotify website says I can reapply for a student discount after 12 months. I am still a registered student but how do I reapply?
Community Legend
2439 Views
1 replies
0 likes
Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surprised to learn from my credit card company I applied f...
Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surpris...
324 Views
0 replies
0 likes
