Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 121876 Views
- 79 replies
- 10 likes
- 121876 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14541 Views
- 27 replies
- 2 likes
- 14541 Views
- 27 replies
- 2 likes
Paying for Spotify family through Telia but my account is set to free
Tried calling Telia and they sent me a new link but when I'm clicking it, is says something like; oops can't do this need to set your account to free. But when I log in to Spotify it says that I have the free subscription. Like my title I'm paying fo...
- Tried calling Telia and they sent me a new link but when I'm clicking it, is says something like; oops can't do this need to set your account to free. But when I log in to Spotify it says that I have...
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- 207 Views
- 0 replies
- 0 likes
- 207 Views
- 0 replies
- 0 likes
App says i'm not Premium
Hey !Big problem, I pay for Spotify Premium, but I can't use Spotify Premium on my PC and my phone, who says I must pay Spotify Premium, but I already do it . Please help me.(I'm french, but there is no help online in french...)
- Hey ! Big problem, I pay for Spotify Premium, but I can't use Spotify Premium on my PC and my phone, who says I must pay Spotify Premium, but I already do it . Please help me. (I'm french, but ther...
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- Community Legend
- 484 Views
- 1 replies
- 0 likes
- 484 Views
- 1 replies
- 0 likes
Studentenrabatt - german post
Hi,vor einiger Zeit ist mein Studentenstatus bei UNiDAYS ausgelaufen. Ich habe ihn natürlich zeitig erneuert, bekomme plötzlich trotzdem wieder die vollen 9,99 abgebucht! Nicht ok. Wenn ich auf Studentenrabatt holen klicke fordert Spotify mich auf, b...
- Hi, vor einiger Zeit ist mein Studentenstatus bei UNiDAYS ausgelaufen. Ich habe ihn natürlich zeitig erneuert, bekomme plötzlich trotzdem wieder die vollen 9,99 abgebucht! Nicht ok. Wenn ich auf Stu...
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- Casual Listener
- 391 Views
- 1 replies
- 0 likes
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Payment ProblemsPremiumstudentenrabattUNiDAYSZahlungen
- 391 Views
- 1 replies
- 0 likes
Dos dias sin acceso a configuración de mi plan familiar premium
Hace más de un año que contraté el plan familiar premium, hasta ahora no he conseguido que las invitaciones que he enviado (dos veces a tres personas) puedan puedan hacer uso de los beneficios de este plan. Hace dos días que trato de acceder a mi con...
- Hace más de un año que contraté el plan familiar premium, hasta ahora no he conseguido que las invitaciones que he enviado (dos veces a tres personas) puedan puedan hacer uso de los beneficios de est...
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- Regular
- 483 Views
- 2 replies
- 0 likes
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Invitacionesplan familiar
- 483 Views
- 2 replies
- 0 likes
Double charged
Hi last weekend we tried to apply for a premium account for students and when I finalize up dating mi profile, the app told me that it was going to valid mi information and see if mi school it's real. We waited for like half and hour and we weren't a...
- Hi 🙂 last weekend we tried to apply for a premium account for students and when I finalize up dating mi profile, the app told me that it was going to valid mi information and see if mi school it's r...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
3 month subscription did not apply
Hi, I availed the promo for Spotify Philippines, 3-months for Php129, but it did not apply. In my account, it reflected that my subscription will expire a month from now.
- Hi, I availed the promo for Spotify Philippines, 3-months for Php129, but it did not apply. In my account, it reflected that my subscription will expire a month from now.
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- Spotify Star
- 222 Views
- 3 replies
- 0 likes
- 222 Views
- 3 replies
- 0 likes
Change my plan from family to premium
I am trying to change my plan from family to premium but the system says that wasn't possible to change and that I have to try it later. I am trying since yesterday but i haven't succeeded
- I am trying to change my plan from family to premium but the system says that wasn't possible to change and that I have to try it later. I am trying since yesterday but i haven't succeeded
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- Spotify Star
- 191 Views
- 3 replies
- 0 likes
- 191 Views
- 3 replies
- 0 likes
premium channels
hi! I'm trying to register to get the premium for 3 mos however i keep on receiving an error message saying "oops something went wrong.." i preferred smart as my provider for the payment. i have enough credits on that to make sure that the transactio...
- hi! I'm trying to register to get the premium for 3 mos however i keep on receiving an error message saying "oops something went wrong.." i preferred smart as my provider for the payment. i have enou...
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Where is my premium?
So, here's the thing. I have a premium account on Spotify and after my free trial, I bought Spotify so I could listen to it. The next following days, I could listen to it whenever I wanted. It's not that case anymore. On my phone it says that I have ...
- So, here's the thing. I have a premium account on Spotify and after my free trial, I bought Spotify so I could listen to it. The next following days, I could listen to it whenever I wanted. It's not ...
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- Newbie
- 338 Views
- 5 replies
- 1 likes
- 338 Views
- 5 replies
- 1 likes
Hi, I've a
Hi, I have a problem with my account Every month I pay for a premium subscription but if I check my account it seems to be a free subscription. How can it be?(I've already tried to log off and log in again, but it doesn't work. And I've never created...
- Hi, I have a problem with my account Every month I pay for a premium subscription but if I check my account it seems to be a free subscription. How can it be? (I've already tried to log off a...
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- Not applicable
- 198 Views
- 2 replies
- 0 likes
- 198 Views
- 2 replies
- 0 likes
Family adress
Hi, I've got problem with spotify for family. My brother send me the invite mail and I completed it, wrote the address well but for 20 tries it tells me it's wrong address and I can't use Spotify
- Hi, I've got problem with spotify for family. My brother send me the invite mail and I completed it, wrote the address well but for 20 tries it tells me it's wrong address and I can't use Spotify
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- Community Legend
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes
Spotify connecting issue
One of my friends had gotten spotify premium and he is staying in iran for couple of reasons right now and the premium is not working there though it should work in all countries outside your origin country when the subscription is premium. He said t...
- One of my friends had gotten spotify premium and he is staying in iran for couple of reasons right now and the premium is not working there though it should work in all countries outside your or...
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- 158 Views
- 0 replies
- 1 likes
- 158 Views
- 0 replies
- 1 likes
No pin was sent on.my number
I availed tje.s months premium but no pin was sent to.me
- I availed tje.s months premium but no pin was sent to.me
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
I AM ON PREMIUM BUT IT SUDDENLY BECAME FREE SUBSCRIPTION!!!! PLS HELP
Hi. I am still supposed to be on Spotify Premium but this morning when I woke up, it's already a FREE SUBSCRIPTION. This is very disappointing because I have used my spotify for a week or so right after I registered for a premium subscription. I doub...
- Hi. I am still supposed to be on Spotify Premium but this morning when I woke up, it's already a FREE SUBSCRIPTION. This is very disappointing because I have used my spotify for a week or so right af...
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- Community Legend
- 1043 Views
- 1 replies
- 0 likes
- 1043 Views
- 1 replies
- 0 likes
Can't buying premium
Everything is going well i made the payment , after 3d secure it sent me to payment for premium page, they got money from my card i can see that but still sends me to payment page.NOTE: İ got money back to my card??
- Everything is going well i made the payment , after 3d secure it sent me to payment for premium page, they got money from my card i can see that but still sends me to payment page. NOTE: İ got money...
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Adding 2 user for .99 cents promo how to remove them after promo ends
Adding 2 user for .99 cents promo how to remove them after promo ends
- Adding 2 user for .99 cents promo how to remove them after promo ends
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- 128 Views
- 0 replies
- 0 likes
- 128 Views
- 0 replies
- 0 likes
First premium
I paid for the first premium which is for 3 mos. But it wont allow me to download songs and listen to them offline. Please help.
- I paid for the first premium which is for 3 mos. But it wont allow me to download songs and listen to them offline. Please help.
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Premium Abonnement 3 mois payé mais toujours Free
Bonjour tout est dans le titre, j,'ai souscrit aujourd'hui à un abonnement de 3 mois en premium pour 0.99€ , le reçu a bien été reçu par mail et pourtant mon compte est toujours free... que dois-je faire ?c,'est la premeire fosi que je passerai en pr...
- Bonjour tout est dans le titre, j,'ai souscrit aujourd'hui à un abonnement de 3 mois en premium pour 0.99€ , le reçu a bien été reçu par mail et pourtant mon compte est toujours free... que dois-je f...
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- Casual Listener
- 159 Views
- 1 replies
- 1 likes
- 159 Views
- 1 replies
- 1 likes
Jeg er en premium kunde
HeiJeg er en premium kunde og har vært det i mange år. Nå har jeg fått et problem med å spille ønskede spillelister of-line og on-line på min Iphone. Kan kun spille Shuffel Play.Om jeg åpner for Download, får jeg en tilbakemelding som sier ........."...
- Hei Jeg er en premium kunde og har vært det i mange år. Nå har jeg fått et problem med å spille ønskede spillelister of-line og on-line på min Iphone. Kan kun spille Shuffel Play. Om jeg åpner for ...
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- 151 Views
- 0 replies
- 0 likes
- 151 Views
- 0 replies
- 0 likes
Paid for Premium trail but it isn't working.
I paid for the 099p 3 month deal with out realsing it was for new users before. I have had premium before through my phone service but never brought it directly. The premimum worked on my PC for a while but not on the other apps and doesn't seem to w...
- I paid for the 099p 3 month deal with out realsing it was for new users before. I have had premium before through my phone service but never brought it directly. The premimum worked on my PC...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes