Solved!! Listen to different playlists at the same time with Premium Duo
Moderator
118547 Views
36 replies
0 likes
- 118547 Views
- 36 replies
- 0 likes
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Solved!! How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
147221 Views
69 replies
10 likes
Premium for Family
- 147221 Views
- 69 replies
- 10 likes
Solved!! Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
92949 Views
89 replies
4 likes
- 92949 Views
- 89 replies
- 4 likes
Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
290435 Views
161 replies
13 likes
- 290435 Views
- 161 replies
- 13 likes
Remove card details from daughters account
My daughter used my credit card and she can't rememeber her password , nor user name . What can I do to stop being billed ? Help !
My daughter used my credit card and she can't rememeber her password , nor user name . What can I do to stop being billed ? Help !
Casual Listener
946 Views
2 replies
0 likes
- 946 Views
- 2 replies
- 0 likes
Changing my country & update in the PRICE of Premium
Hello, I'm a premium user since a couple of years know.As i permanently mooved to the Philippines two months ago, i'd like to update my country. I found how to do so. However, when it comes to payement, it is written that I will be charged the same p...
Hello, I'm a premium user since a couple of years know. As i permanently mooved to the Philippines two months ago, i'd like to update my country. I found how to do so. However, when it come...
232 Views
0 replies
0 likes
- 232 Views
- 0 replies
- 0 likes
Superuser Contribution Paid for service but NOT getting it on the phone....can't cancel it or make changes??
I had spotify running on a pad. Loved it and got a Samsung phone. Fell in love with the downloaded playlists and then they got locked off by Spotify. I then registered my acct and now spotify is pretty much not doing anything for me....won't download...
I had spotify running on a pad. Loved it and got a Samsung phone. Fell in love with the downloaded playlists and then they got locked off by Spotify. I then registered my acct and now spotify is pret...
Casual Listener
528 Views
2 replies
0 likes
- 528 Views
- 2 replies
- 0 likes
upgrade to premium
Currently my Premium account is still on "pay one month and get 3 months" (order ID : 557660368039077-1)My account will be renewed on 18/08/17.I'd like to upgrade to Premium for Family plan.So when the premium subscription fee will be charged ?
Currently my Premium account is still on "pay one month and get 3 months" (order ID : 557660368039077-1) My account will be renewed on 18/08/17. I'd like to upgrade to Premium for Family ...
453 Views
0 replies
0 likes
- 453 Views
- 0 replies
- 0 likes
Superuser Contribution Student Premium
I have regular premium right now and I want to change to student premium and my school does show up on the list but every time i click on it, it says that it cant confirm that I am a student. What do I do ?
I have regular premium right now and I want to change to student premium and my school does show up on the list but every time i click on it, it says that it cant confirm that I am a student. What do...
Roadie
1679 Views
1 replies
0 likes
- 1679 Views
- 1 replies
- 0 likes
Superuser Contribution premium
I bought the normal premium and the school student premium without realising, and I was charged for both, is it possible I can get my money back?
I bought the normal premium and the school student premium without realising, and I was charged for both, is it possible I can get my money back?
Roadie
946 Views
1 replies
0 likes
- 946 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled my premium account before the payment was due but i am still being charged.
I cancelled my premium account 7/8. It says that the payment isnt due until 7/9 but i am still being charged for the following month. I would like to have the payment cancelled and get my money back.
I cancelled my premium account 7/8. It says that the payment isnt due until 7/9 but i am still being charged for the following month. I would like to have the payment cancelled and get my money back.
Roadie
390 Views
1 replies
0 likes
- 390 Views
- 1 replies
- 0 likes
Superuser Contribution About the student account
4 days ago I paid student premium membershipBut my account still seems to be freeStudent sent me in the document
4 days ago I paid student premium membership But my account still seems to be free Student sent me in the document
Roadie
273 Views
1 replies
0 likes
- 273 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not showing
Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
Roadie
327 Views
1 replies
0 likes
- 327 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not showing
Hi,I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account the premium status does not show. As such, I am unab...
Hi, I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account...
Roadie
394 Views
1 replies
0 likes
- 394 Views
- 1 replies
- 0 likes
Change to Family Plan
Hi!I have Spotify Premium and I pay it by my cell phone company. I want to change my subscription to Family Plan, I must cancel my account to do that. I want to know if I'll lose my play lists and settings.Thanks and sorry for my english Ana_in_the_s...
Hi! I have Spotify Premium and I pay it by my cell phone company. I want to change my subscription to Family Plan, I must cancel my account to do that. I want to know if I'll lose my play lists and ...
Spotify Star
631 Views
3 replies
0 likes
- 631 Views
- 3 replies
- 0 likes
Family Plan
Hello, I have been removed from my family plan 2 times in a row without reason and now it says i cant join the family plan i pay for... What can i do? it is the 3rd time this has happened, my dad and brother can still use the plan but for some reason...
Hello, I have been removed from my family plan 2 times in a row without reason and now it says i cant join the family plan i pay for... What can i do? it is the 3rd time this has happened, my ...
Spotify Star
412 Views
2 replies
1 likes
- 412 Views
- 2 replies
- 1 likes
Superuser Contribution Changed student details
I changed student details after 12 months of student subscription to continue for one more year. It's not recognizing the new student details although they are perfectly valid.
I changed student details after 12 months of student subscription to continue for one more year. It's not recognizing the new student details although they are perfectly valid.
Roadie
305 Views
1 replies
0 likes
- 305 Views
- 1 replies
- 0 likes
Donwload
Spotify makes an extra charge for download songs?
Spotify makes an extra charge for download songs?
Spotify Star
871 Views
1 replies
0 likes
- 871 Views
- 1 replies
- 0 likes
Can't switch my Country
Hey I just moved from Montreal to San Mateo and I can't change my country in my setting.I did follow the how to but it just doesn't let me change it to USA.I can't link my new Visa card because of that.
Hey I just moved from Montreal to San Mateo and I can't change my country in my setting. I did follow the how to but it just doesn't let me change it to USA. I can't link my new Visa card be...
Spotify Star
1552 Views
4 replies
0 likes
- 1552 Views
- 4 replies
- 0 likes
Superuser Contribution 30 day trial period
I'm not sure if this is the right place, but I have a bone to pick with Spotify. I was offered a 30 day trial period, seeing as im broke right now or I would already have perimum.I signed up for it, (of course you have to put in your card info) and w...
I'm not sure if this is the right place, but I have a bone to pick with Spotify. I was offered a 30 day trial period, seeing as im broke right now or I would already have perimum.I signed up for it, ...
Roadie
367 Views
1 replies
0 likes
- 367 Views
- 1 replies
- 0 likes
Paguei mas não está liberado meu Spotify Premium
Prezados,Efetuei o pagamento do meu Spotify Premium hoje, via boleto.E continuo com versão Free, assim não tendo acesso as regalias Premium.O valor foi debitado da minha conta!
Prezados, Efetuei o pagamento do meu Spotify Premium hoje, via boleto. E continuo com versão Free, assim não tendo acesso as regalias Premium. O valor foi debitado da minha conta!
Casual Listener
815 Views
4 replies
1 likes
- 815 Views
- 4 replies
- 1 likes
Superuser Contribution Cannot cancel Family subscription
I want to cancel my family subscription and go back to premuim but every time I try, I get an error that says "Oops, something went wrong, please try again". What can I do to complete this successfully? Thanks
I want to cancel my family subscription and go back to premuim but every time I try, I get an error that says "Oops, something went wrong, please try again". What can I do to complete this successful...
Roadie
229 Views
1 replies
0 likes
- 229 Views
- 1 replies
- 0 likes
Premium for family
My sister subscribed for premium for family. However, i am unable to join her subscription despite having the same address. Can anyone help me?
My sister subscribed for premium for family. However, i am unable to join her subscription despite having the same address. Can anyone help me?
Regular
445 Views
3 replies
1 likes
- 445 Views
- 3 replies
- 1 likes
"Oops, seems your card or payment provider is having a bad day."
I've been using spotify premium for about two years now which came free with my phone plan. Now that my two free years are up I'm trying to enter my card information to continue my spotify premium membership, but i keep getting the same error message...
I've been using spotify premium for about two years now which came free with my phone plan. Now that my two free years are up I'm trying to enter my card information to continue my spotify premium me...
Spotify Star
283 Views
1 replies
0 likes
Account
Premium
- 283 Views
- 1 replies
- 0 likes