Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184519 Views
- 116 replies
- 12 likes
- 184519 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20971 Views
- 28 replies
- 4 likes
- 20971 Views
- 28 replies
- 4 likes
Marcela Barros
Boa tarde,meu cartão teve que ser cancelado e agora queria mudar o cartão e na hora de atualizar não carrega a mudança.Já tentei várias vezes e eu não quero perder o meu plano.
- Boa tarde,meu cartão teve que ser cancelado e agora queria mudar o cartão e na hora de atualizar não carrega a mudança.Já tentei várias vezes e eu não quero perder o meu plano.
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Payment does not work
I will buy premium for 0,99 but i can`t pay. I never try out spotify premium thats why I can`t understand the problem. I try out different paying methods.
- I will buy premium for 0,99 but i can`t pay. I never try out spotify premium thats why I can`t understand the problem. I try out different paying methods.
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
There's nothing wrong with my credit card but I still can't pay my premium account.
As said above, my credit card is 100% without problems, but I've been receiving lots of e-mails saying that my premium account is gonna be canceled in 2 days. I've tried thousands of times to pay it 'cause I don't wanna loose my everyday music
- As said above, my credit card is 100% without problems, but I've been receiving lots of e-mails saying that my premium account is gonna be canceled in 2 days. I've tried thousands of times to pay it ...
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- Newbie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution 3 Month subsribtion gift cards
the 3 month subscribtion gift card is not enough to pay for 3 month premium service after the price raise, what about the remaining value? Will it pay for daily base instead until it all used up?
- the 3 month subscribtion gift card is not enough to pay for 3 month premium service after the price raise, what about the remaining value? Will it pay for daily base instead until it all used up?
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- Roadie
- 650 Views
- 1 replies
- 0 likes
- 650 Views
- 1 replies
- 0 likes
Superuser Contribution I cancelled subscription months ago, still got charged
Like the title says, i cancelled months ago and just now saw that I was continuously charged 10$ each month. How can I get a refund for this, I can't find the company email or support anywhere
- Like the title says, i cancelled months ago and just now saw that I was continuously charged 10$ each month. How can I get a refund for this, I can't find the company email or support anywhere
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- Roadie
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for 17.99 instead of 0.99?
Hello.I've seen the offer - premium for three monts for 0.99€. I wanted to buy it, but when I clicked to pay with PaySafe Card only normal prices (5.99, 17.99 and 35.94) appeared. How can I pay only 0.99 for 3 months? Thanks
- Hello. I've seen the offer - premium for three monts for 0.99€. I wanted to buy it, but when I clicked to pay with PaySafe Card only normal prices (5.99, 17.99 and 35.94) appeared. How can I pay onl...
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- Roadie
- 277 Views
- 1 replies
- 0 likes
- 277 Views
- 1 replies
- 0 likes
Superuser Contribution Kreditkarten werden nicht akzeptiert
Hallo zusammen, ich wollte eine neue Kreditkarte verwenden um meinen Premiumaccount zu bezahlen. Die Karte wird nicht akzeptiert und die alte Karte ebenfalls nicht mehr. Habe schon alles mögliche versucht, also bitte keine Standartantwort. Eine ander...
- Hallo zusammen, ich wollte eine neue Kreditkarte verwenden um meinen Premiumaccount zu bezahlen. Die Karte wird nicht akzeptiert und die alte Karte ebenfalls nicht mehr. Habe schon alles mögliche ver...
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- Roadie
- 532 Views
- 1 replies
- 0 likes
- 532 Views
- 1 replies
- 0 likes
Superuser Contribution Hilfe
Hey ich habe gerade Spotify Premium gekauft aber es wird irgendwie nicht abgebucht bzw aktiviert...ich habe mich bereits ab und angemeldet
- Hey ich habe gerade Spotify Premium gekauft aber es wird irgendwie nicht abgebucht bzw aktiviert...ich habe mich bereits ab und angemeldet
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- Roadie
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for premium but cant use it
I paid for premium about a week ago under the 99 cent promotion and it worked on my phone for a day but then all of a sudden I can't choose the songs I want to play anymore. I checked my subscription status and it says that I have premium and won't b...
- I paid for premium about a week ago under the 99 cent promotion and it worked on my phone for a day but then all of a sudden I can't choose the songs I want to play anymore. I checked my subscription...
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- Newbie
- 221 Views
- 2 replies
- 0 likes
- 221 Views
- 2 replies
- 0 likes
Problema de pago
Hola! Tengo problema con el pago de mi tarjeta?, desde hace tres dias que intento meter los datos y me la da como incorrecta y pues ya llevo un buen tiempo sin problemas, hasta hace 3 dias, la sucursal de mi tarjeta es bancomer y tengo saldo
- Hola! Tengo problema con el pago de mi tarjeta?, desde hace tres dias que intento meter los datos y me la da como incorrecta y pues ya llevo un buen tiempo sin problemas, hasta hace 3 dias, la sucurs...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Superuser Contribution Changed my subscription and lost my playlists
had premium, for months the had to go free for a while. When changed back to premium I lost all my playlists and followers etc. How do I get it back?
- had premium, for months the had to go free for a while. When changed back to premium I lost all my playlists and followers etc. How do I get it back?
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- Roadie
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
No me figura mas la cuenta premium
Contrate premium Y luego del primer mes ya no puedo utilizarlo
- Contrate premium Y luego del primer mes ya no puedo utilizarlo
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- Spotify Star
- 426 Views
- 1 replies
- 0 likes
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LoginOther
- 426 Views
- 1 replies
- 0 likes
Forma de pago y otras dudas
Yo quisiera saber su puedo cancelar con tarjeta de débito o debe ser directamente con trajera de crédito?, también quisiera saber si al momento de adquirir la oferta de los 3 meses por 0.99USD estoy comprometido por alguna clase de contrato o algo pa...
- Yo quisiera saber su puedo cancelar con tarjeta de débito o debe ser directamente con trajera de crédito?, también quisiera saber si al momento de adquirir la oferta de los 3 meses por 0.99USD estoy ...
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- 193 Views
- 0 replies
- 0 likes
- 193 Views
- 0 replies
- 0 likes
No puedo suscribirme a premium
Ingreso el número de mi tarjeta Avanta y me muestra el mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago." Me contacté con el...
- Ingreso el número de mi tarjeta Avanta y me muestra el mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de n...
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- 153 Views
- 0 replies
- 0 likes
- 153 Views
- 0 replies
- 0 likes
Superuser Contribution Lost Premium Account
Premium account has seemingly been deleted after logging back in and I've been left with a new free account using the same email address, all my old history and playlists are all gone, please tell me this can get fixed with my old playlists returned
- Premium account has seemingly been deleted after logging back in and I've been left with a new free account using the same email address, all my old history and playlists are all gone, please tell me...
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Bought premium but still sais subscription ( free)
I have bought the premium subscription and went trough my recipt, an it sais on my spotify acount online i have premium, but on the APP it sais i am still a (free). I have tried to log inn and out and checked some settings. What can i do?
- I have bought the premium subscription and went trough my recipt, an it sais on my spotify acount online i have premium, but on the APP it sais i am still a (free). I have tried to log inn and out an...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Account premium doesn't work
Hi I live in Italy, one week ago I bought 3 months of Spotify premium for 0.99 using PlayStation music, I payed with ps store. Today I'm going to Spotify on my Android and it doesn't work in premium mode, it is in free mode, but if i click on be prem...
- Hi I live in Italy, one week ago I bought 3 months of Spotify premium for 0.99 using PlayStation music, I payed with ps store. Today I'm going to Spotify on my Android and it doesn't work in premium ...
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Payment problem
Hello I have two different Spotify accounts. I received a total of 5 payments from my card but my membership was not active in both accounts. Can you help? Please look at the website. But I could not find the solution
- Hello I have two different Spotify accounts. I received a total of 5 payments from my card but my membership was not active in both accounts. Can you help? Please look at the website. But I co...
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Le pague con mi targeta a un amigo y quiero cancelar la suscripcion
Le ayude a crear una cuenta a un amigo y ahora quiero quitar la suscripcion ayuda me siguen llegando los cobros!
- Le ayude a crear una cuenta a un amigo y ahora quiero quitar la suscripcion ayuda me siguen llegando los cobros!
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Spotify Premium stopped working suddenly
I subscribed to 12 months of spotify premium not too long ago and it worked for 1 or 2 days but Spotify suddenly stopped recognising my premium subscription on the app however, on the website it says I am a premium user. I looked through all the thre...
- I subscribed to 12 months of spotify premium not too long ago and it worked for 1 or 2 days but Spotify suddenly stopped recognising my premium subscription on the app however, on the website it says...
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- Casual Listener
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes