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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67394 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132637 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68209 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251149 Views
154 replies
13 likes
Me suscribí a premium y aún así la App sigue consumiendo de mi plan de datos, cuando desactivo los datos para la App me dice ( sin conexión )¿Alguien sabe algo ?
Me suscribí a premium y aún así la App sigue consumiendo de mi plan de datos, cuando desactivo los datos para la App me dice ( sin conexión ) ¿Alguien sabe algo ?
171 Views
0 replies
0 likes
After 1 month my subscriptions has ended. Please help, it was my first time for spotify premium.
After 1 month my subscriptions has ended. Please help, it was my first time for spotify premium.
Spotify Star
286 Views
3 replies
0 likes
Hi, good afternoon, when I'm going to join a family plan and I put the data, I get this message "You can not join this Premium for Family account. We could not confirm that you live at the same address as the main account holder. " And put the same d...
Hi, good afternoon, when I'm going to join a family plan and I put the data, I get this message "You can not join this Premium for Family account. We could not confirm that you live at the same addre...
Newbie
295 Views
1 replies
0 likes
Hi @All, since today I have the problem that there is no premium subscription as I log in via Email but no problem at nic name login. In general I use the login method via email, that never was a problem. Any ideas concerning this ?
Hi @All, since today I have the problem that there is no premium subscription as I log in via Email but no problem at nic name login. In general I use the login method via email, th...
Spotify Star
290 Views
1 replies
0 likes
I have a new premium account that is not linked to my old free account at all and have just downloaded the app on a new phone and it keeps opening to my old free account when I input my new acc details. Any ideas?
I have a new premium account that is not linked to my old free account at all and have just downloaded the app on a new phone and it keeps opening to my old free account when I input my new acc detai...
Casual Listener
294 Views
2 replies
0 likes
Hello, I'm from Philippines. I paid 387 pesos (almost $8) for 3 months. But im still in free mode. Any help? Thank you : )
Hello, I'm from Philippines. I paid 387 pesos (almost $8) for 3 months. But im still in free mode. Any help? Thank you : )
188 Views
0 replies
0 likes
Subscribed 1 month ago for premium it worked fine but last week all songs went shaded it says I have to upgrade to family but I can use it on my computer fine...please advise..
Subscribed 1 month ago for premium it worked fine but last week all songs went shaded it says I have to upgrade to family but I can use it on my computer fine...please advise..
Roadie
225 Views
1 replies
0 likes
Hesabımdan ücret alındığı halde alınamadığına dair mail alıyorum. Lütfen ilgilenir misiniz.
Hesabımdan ücret alındığı halde alınamadığına dair mail alıyorum. Lütfen ilgilenir misiniz.
Roadie
199 Views
1 replies
0 likes
Hello all. I'm trying to change my payment info to a different card for my monthly subscription and since my student discount just ended it keeps asking me to verify that I am still a student while updating the card info. However, I am not a student ...
Hello all. I'm trying to change my payment info to a different card for my monthly subscription and since my student discount just ended it keeps asking me to verify that I am still a student wh...
Casual Listener
303 Views
2 replies
0 likes
Hello, I've been charged $10 instead of $0.99. I thought $0.99 for 3 months promotion was going on.
Hello, I've been charged $10 instead of $0.99. I thought $0.99 for 3 months promotion was going on.
Roadie
343 Views
1 replies
0 likes
I have a Telia subscription with Spotify and have paid for this month. Today (maybe yesterday) my subscription changed to free and i started getting adds. Signing out and in does not fix it and under my account i could normally see i was a Telia cust...
I have a Telia subscription with Spotify and have paid for this month. Today (maybe yesterday) my subscription changed to free and i started getting adds. Signing out and in does not f...
Community Legend
1173 Views
3 replies
0 likes
Since fout months ago, spotify is charging double pay from my debit card, I have familiar plan premium, can you help me please with this issue??
Since fout months ago, spotify is charging double pay from my debit card, I have familiar plan premium, can you help me please with this issue??
Roadie
257 Views
1 replies
0 likes
Apenas esta semana me afilié a premium... se me hizo el cobro y ahora ya no me aparece en premium... no entiendo que está pensado necesito respuestas rapido! No se vale que hagan este tipo de cosas...
Apenas esta semana me afilié a premium... se me hizo el cobro y ahora ya no me aparece en premium... no entiendo que está pensado necesito respuestas rapido! No se vale que hagan este tipo de cosas...
161 Views
0 replies
0 likes
I paid through dragonpay. I also tried logging out from my account but still, i have a free spotify account. What should I do?
I paid through dragonpay. I also tried logging out from my account but still, i have a free spotify account. What should I do?
Roadie
477 Views
1 replies
0 likes
Good day.I subscribed for a 3month unli subscription for 129 pesos that was stated on their advertisement. How come it will already end in 7 days??
Good day. I subscribed for a 3month unli subscription for 129 pesos that was stated on their advertisement. How come it will already end in 7 days??
Roadie
305 Views
1 replies
0 likes
The past 4 months I have been charged $12.99 for Spotify this time it didn't renew as I didn't have enough money for it to renew it said I would try again in a few day. A week later it still hadnt renewed. Clicked update details had to put my card de...
The past 4 months I have been charged $12.99 for Spotify this time it didn't renew as I didn't have enough money for it to renew it said I would try again in a few day. A week later it still hadnt re...
Roadie
214 Views
1 replies
0 likes
Hello, I tried to remove my credit card from the account because i didn't want to be charged to a new subscription but did not found how to. Can someone help me because I'm already charged to a new one and I want my money back.
Hello, I tried to remove my credit card from the account because i didn't want to be charged to a new subscription but did not found how to. Can someone help me because I'm already charged to a new o...
Roadie
236 Views
1 replies
0 likes
I upgraded to a family subscription but my husband is not receiving any of the invites. Is there another way to like him to the account?
I upgraded to a family subscription but my husband is not receiving any of the invites. Is there another way to like him to the account?
Newbie
1392 Views
1 replies
0 likes
Apliqué la oferta de 3 meses por 0'99 y me cargaron el precio normal sin aplicar la oferta y al cancelar la subscripción no me hicieron la devolución del dinero
Apliqué la oferta de 3 meses por 0'99 y me cargaron el precio normal sin aplicar la oferta y al cancelar la subscripción no me hicieron la devolución del dinero
944 Views
0 replies
0 likes
Hello, So, I registered on Sept. 2015. with the offer that I get Premium subscription like always. And it was like that - I've been using it since then till today at the morning - EVERYDAY. It was fully premium and I was even using it on my PS4, TV, ...
Hello, So, I registered on Sept. 2015. with the offer that I get Premium subscription like always. And it was like that - I've been using it since then till today at the morning - EVERYDAY. ...
Casual Listener
1076 Views
2 replies
0 likes
