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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70302 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134207 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72639 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255884 Views
156 replies
13 likes
Hola, buen día! Me registre hace unos días aprovechando la promoción 3meses premium por $9.00, tengo el cargo en mi cuenta, sin embargo la cuenta aparece aun como free por lo tanto no tengo los beceficios de una cuenta primium y ni si quiera puedo ca...
Hola, buen día! Me registre hace unos días aprovechando la promoción 3meses premium por $9.00, tengo el cargo en mi cuenta, sin embargo la cuenta aparece aun como free por lo tanto no ...
222 Views
0 replies
0 likes
can you help me by telling me how to unsubscribe from premium om spotify?
can you help me by telling me how to unsubscribe from premium om spotify?
Roadie
360 Views
3 replies
0 likes
Hi. I've been using spotify family premium with my family but there is a problem on my cousin's address. We've tried every type of address(small, capital letters) that I used but it doesn't accept it. Can someone help me about it?
Hi. I've been using spotify family premium with my family but there is a problem on my cousin's address. We've tried every type of address(small, capital letters) that I used but it doesn't accept it...
Community Legend
423 Views
3 replies
0 likes
Hi, I have an existing free Spotify account and I will be joining my family's Spotify Family subscription. What should I do with my current account? Thanks
Hi, I have an existing free Spotify account and I will be joining my family's Spotify Family subscription. What should I do with my current account? Thanks 🙂
Casual Listener
479 Views
2 replies
0 likes
Hello everyone,Spotify cancelled my subscription for no appearent reason. I wanted to restart it but with a student account this time since I am a student. After I wrote my credit card details and tried to get authenticated with SheerID, but it didn'...
Hello everyone, Spotify cancelled my subscription for no appearent reason. I wanted to restart it but with a student account this time since I am a student. After I wrote my credit card details and ...
Newbie
223 Views
1 replies
1 likes
Sólo quería la premium, no entiendo porque cobran un producto que no he solicitado......
Sólo quería la premium, no entiendo porque cobran un producto que no he solicitado......
157 Views
0 replies
0 likes
Hi!When i changes my phone subscripstion i got free premium for 6 months. I have currently been getting my premium account directly from spotify so i have to end my current subscription to use my free offer. But the problem is that when i now end my ...
Hi! When i changes my phone subscripstion i got free premium for 6 months. I have currently been getting my premium account directly from spotify so i have to end my current subscription to use my f...
Spotify Star
585 Views
1 replies
0 likes
I have no clue why, but my premium ended. I paid and I still have 2 and a half weeks untill next payment. I factory reset my phone. And now this is happening. please help, I don't want to pay twice.
I have no clue why, but my premium ended. I paid and I still have 2 and a half weeks untill next payment. I factory reset my phone. And now this is happening. please help, I don't want to pay twice.
Roadie
318 Views
1 replies
0 likes
Hola Spotify users, necesito ayuda con un problema en mi plan familiar donde a mis invitados a acceder a sus subcuentas se les pide verificar su cuenta y se les bloqueó la misma.
Hola Spotify users, necesito ayuda con un problema en mi plan familiar donde a mis invitados a acceder a sus subcuentas se les pide verificar su cuenta y se les bloqueó la misma.
536 Views
0 replies
1 likes
Hola,Hace un par de meses me mude y no recuerdo que direccion coloque en mi Spotify (coloco la recidencia anterior y este no funciona). Necesito de su coperacion para saber cual es mi direccion que inscribi, dado que en el perfil no se encuentra y en...
Hola, Hace un par de meses me mude y no recuerdo que direccion coloque en mi Spotify (coloco la recidencia anterior y este no funciona). Necesito de su coperacion para saber cual es mi d...
Newbie
1826 Views
2 replies
1 likes
Pague la promoción de 3 meses por $9 y ahora dice que tengo la promoción de estudiante y que en un mes me cobrarán $49, cuando ni siquiera ha pasado un mes de los 3 meses por $9
Pague la promoción de 3 meses por $9 y ahora dice que tengo la promoción de estudiante y que en un mes me cobrarán $49, cuando ni siquiera ha pasado un mes de los 3 meses por $9
287 Views
0 replies
0 likes
Hola tengo problemas porque no recuerdo la direcciob que ingrese en mi cuenta de spotify familiar premium porfavor es urgente y no sw como comunicarme con ustedes .Gracias !!
Hola tengo problemas porque no recuerdo la direcciob que ingrese en mi cuenta de spotify familiar premium porfavor es urgente y no sw como comunicarme con ustedes . Gracias !!
187 Views
0 replies
0 likes
no me deja pagar con nada
no me deja pagar con nada
174 Views
0 replies
0 likes
On the same day, I accidentally bought both the student and "regular" Spotify. I logged in my checking account and saw I was charged for both
On the same day, I accidentally bought both the student and "regular" Spotify. I logged in my checking account and saw I was charged for both
175 Views
0 replies
0 likes
Me suscribí a premium y aún así la App sigue consumiendo de mi plan de datos, cuando desactivo los datos para la App me dice ( sin conexión )¿Alguien sabe algo ?
Me suscribí a premium y aún así la App sigue consumiendo de mi plan de datos, cuando desactivo los datos para la App me dice ( sin conexión ) ¿Alguien sabe algo ?
193 Views
0 replies
0 likes
After 1 month my subscriptions has ended. Please help, it was my first time for spotify premium.
After 1 month my subscriptions has ended. Please help, it was my first time for spotify premium.
Spotify Star
293 Views
3 replies
0 likes
Hi, good afternoon, when I'm going to join a family plan and I put the data, I get this message "You can not join this Premium for Family account. We could not confirm that you live at the same address as the main account holder. " And put the same d...
Hi, good afternoon, when I'm going to join a family plan and I put the data, I get this message "You can not join this Premium for Family account. We could not confirm that you live at the same addre...
Newbie
312 Views
1 replies
0 likes
Hi @All, since today I have the problem that there is no premium subscription as I log in via Email but no problem at nic name login. In general I use the login method via email, that never was a problem. Any ideas concerning this ?
Hi @All, since today I have the problem that there is no premium subscription as I log in via Email but no problem at nic name login. In general I use the login method via email, th...
Spotify Star
293 Views
1 replies
0 likes
I have a new premium account that is not linked to my old free account at all and have just downloaded the app on a new phone and it keeps opening to my old free account when I input my new acc details. Any ideas?
I have a new premium account that is not linked to my old free account at all and have just downloaded the app on a new phone and it keeps opening to my old free account when I input my new acc detai...
Casual Listener
306 Views
2 replies
0 likes
