Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 116354 Views
- 73 replies
- 10 likes
- 116354 Views
- 73 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14065 Views
- 27 replies
- 2 likes
- 14065 Views
- 27 replies
- 2 likes
Superuser Contribution Charged Months After Cancellation
I thought I had cancelled my premium account in April, but now in June I am being charged multiple times in one day. I'm struggling to make ends meet and now I have spotify stealing what little I have left?
- I thought I had cancelled my premium account in April, but now in June I am being charged multiple times in one day. I'm struggling to make ends meet and now I have spotify stealing what little I hav...
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Liberacion de pago
Hola buen dia, este mes contrate la promocion de spotify premium por $9 con una tarjeta de credito, el dia de hoy quiero cancelarla y me dice que no es posible porque esos $9 estan retenidos, por lo cual me urge que liberen ese dinero, para poder can...
- Hola buen dia, este mes contrate la promocion de spotify premium por $9 con una tarjeta de credito, el dia de hoy quiero cancelarla y me dice que no es posible porque esos $9 estan retenidos, por lo ...
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Superuser Contribution Debit card payment in Guatemala (not allowed) HELP
Hi, I am trying to get premium for the fist time, I want to get it with my debit card, but this option doesnt appear, only paypall and credit card. tks
- Hi, I am trying to get premium for the fist time, I want to get it with my debit card, but this option doesnt appear, only paypall and credit card. tks
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- Moderator
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Spotify premium not activated
I paid Dragonpay for a month subscription to Spotify Premium. The payment was verified on the same day, however, still not activated after 4 days now.
- I paid Dragonpay for a month subscription to Spotify Premium. The payment was verified on the same day, however, still not activated after 4 days now.
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- Newbie
- 263 Views
- 1 replies
- 0 likes
- 263 Views
- 1 replies
- 0 likes
Superuser Contribution My credit card has been charged for double for 6 months
Hi!I just realized that Spotify has been charging me double for six months. One payment through Paypal and other through Itunes, for the same account. I need to get my money back, or at least be free or charge for the next six months (since I already...
- Hi! I just realized that Spotify has been charging me double for six months. One payment through Paypal and other through Itunes, for the same account. I need to get my money back, or at least be fr...
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- Moderator
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
didn't receive pin number to premium via sms
Clicked on "GO PREMIUM" in Spotify>Settings and chose mode of payment. Chose Globe as service provider and entered my phone number and clicked on continue. However, i did not receive any sms for the pin to confirm my payment for the premium. Waited f...
- Clicked on "GO PREMIUM" in Spotify>Settings and chose mode of payment. Chose Globe as service provider and entered my phone number and clicked on continue. However, i did not receive any sms for t...
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- 188 Views
- 0 replies
- 0 likes
- 188 Views
- 0 replies
- 0 likes
3 months for 0.99€ Can't pay
So, it's my first subscription to Spotify premium, so I don't know how it works.I'm using Paypal to finish my transaction, but I can't pay, it always brings me to the main page (see picture) without getting the premium. Help Please
- So, it's my first subscription to Spotify premium, so I don't know how it works. I'm using Paypal to finish my transaction, but I can't pay, it always brings me to the main page (see picture) wi...
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- Spotify Star
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
I CAN'T AVAIL THE 3 MONTHS SUBSCRIPTION FOR ONLY 129
Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what to do.
- Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Premium membership not showing
My premium payment has processed but my application is still showing free and playing advertisements
- My premium payment has processed but my application is still showing free and playing advertisements
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Desconto estudante
Meu documento da faculdade foi verificado com sucesso mas quando clico no link, pede novamente para enviar documentação.
- Meu documento da faculdade foi verificado com sucesso mas quando clico no link, pede novamente para enviar documentação.
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Promoção de 3 meses por R$1,99
Tenho Premium pagando 16.90. porém como tem essa promoção d 1.99 por 3 meses, como faço para aproveitar? Ou clientes nao tem nenhuma vantagem para continuar? Senão vou cancelar a conta e fazer d novo
- Tenho Premium pagando 16.90. porém como tem essa promoção d 1.99 por 3 meses, como faço para aproveitar? Ou clientes nao tem nenhuma vantagem para continuar? Senão vou cancelar a conta e fazer d novo
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- Spotify Star
- 932 Views
- 1 replies
- 0 likes
- 932 Views
- 1 replies
- 0 likes
Premium membership confirmation
I havent entered a postcode when i became a premium member, but now it is asking my familu to confirm with a postal code. What do i do?
- I havent entered a postcode when i became a premium member, but now it is asking my familu to confirm with a postal code. What do i do?
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- 148 Views
- 0 replies
- 0 likes
- 148 Views
- 0 replies
- 0 likes
How do I change my a account to UK?
Hi I would like to upgrade my account, but it appears to be in another language? Posibly Turkish. Does anyone know how to change to UK Acc?
- Hi I would like to upgrade my account, but it appears to be in another language? Posibly Turkish. Does anyone know how to change to UK Acc?
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Me cobran y ya no soy premium
Desde hace 4 meses la aplicación ya no me deja ser premium le meto mi usuario y no me deja ser premium pero más sin embargo me están cobrando cada mes 99 pesos puntuales y yo no eh ocupado el servicio desde hace 4 meses! Y ya eh buscado dar de baja p...
- Desde hace 4 meses la aplicación ya no me deja ser premium le meto mi usuario y no me deja ser premium pero más sin embargo me están cobrando cada mes 99 pesos puntuales y yo no eh ocupado el servici...
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- Newbie
- 436 Views
- 3 replies
- 0 likes
- 436 Views
- 3 replies
- 0 likes
Was charged twice for 2 differnt subscriptions
I have been a spotify premium user for a long time. Recently I was not using it very often so I let the subscription laps. I recently started premium back up but when I processed the charge I must have selected the student version. When I realized th...
- I have been a spotify premium user for a long time. Recently I was not using it very often so I let the subscription laps. I recently started premium back up but when I processed the charge I must ha...
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- Composer
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
COMPRÉ EL PLAN PREMIUM PERSONAL PERO QUERÍA EL FAMILIAR
Hace unos minutos compré el plan premium personal por error cuando quería el familiar, decidí cancelarlo pero me han hecho el cobro de todas maneras. Como recupero mi dinero lo más rápido posible para comprar el plan familiar?
- Hace unos minutos compré el plan premium personal por error cuando quería el familiar, decidí cancelarlo pero me han hecho el cobro de todas maneras. Como recupero mi dinero lo más rápido posible par...
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- 500 Views
- 0 replies
- 0 likes
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FamiliarPagopersonalPremiumreembolso
- 500 Views
- 0 replies
- 0 likes
Familiar plan
Hello, my dad has a family plan account, I was in that account but suddenly I canceled the subscription, now I try to register again but says that they can not verify that I live in the same direction as him, what is done in that case?We've tried eve...
- Hello, my dad has a family plan account, I was in that account but suddenly I canceled the subscription, now I try to register again but says that they can not verify that I live in the same directio...
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- Newbie
- 361 Views
- 4 replies
- 0 likes
- 361 Views
- 4 replies
- 0 likes
Cuenta premium
He borrado los datos del teléfono para liberar espacio y he perdido la cuenta premium. ¿Debo registrar la cuenta premium de nuevo? ¿No tendre dos cuentas? Actualmente estaba pagando los 10 euros mensuales...
- He borrado los datos del teléfono para liberar espacio y he perdido la cuenta premium. ¿Debo registrar la cuenta premium de nuevo? ¿No tendre dos cuentas? Actualmente estaba pagando los 10 euros mens...
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- 205 Views
- 0 replies
- 0 likes
- 205 Views
- 0 replies
- 0 likes
I paid but it doesn't work
hello , I'm beril from Turkey . I want to get a premium account. So I paid, but it doesn't work. I wrote all of my informations about my credit card. 1-2 minutes later a message came from my credit card. There is a code to access. I wrote the code bu...
- hello , I'm beril from Turkey . I want to get a premium account. So I paid, but it doesn't work. I wrote all of my informations about my credit card. 1-2 minutes later a message came from my credit c...
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- 280 Views
- 0 replies
- 0 likes
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HelpPremiumPremium 3 Month Trial
- 280 Views
- 0 replies
- 0 likes
Paid twice but no Premium
I saw the students discount that was provided. However, I had to do the verification through school website and the whole thing froze. When I checked my bank account 4.99 of fee charged twice but I still can't get access to premium
- I saw the students discount that was provided. However, I had to do the verification through school website and the whole thing froze. When I checked my bank account 4.99 of fee charged twice but I s...
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes