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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75565 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140517 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81072 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271010 Views
159 replies
13 likes
I have paid the promo but I'm still free account.I received the sms from my bank with the 0,99 addebit confirmed. Thanks
I have paid the promo but I'm still free account. I received the sms from my bank with the 0,99 addebit confirmed. Thanks
Community Legend
993 Views
1 replies
0 likes
Hi.I feel so rip off. You offer in your webpage to get Premium for 0,99 cents and you charged me 9,99€. I would like my money back and an explanation. Thank you
Hi. I feel so rip off. You offer in your webpage to get Premium for 0,99 cents and you charged me 9,99€. I would like my money back and an explanation. Thank you
Spotify Star
971 Views
1 replies
0 likes
I cant even register when my credit was enought for the payment
I cant even register when my credit was enought for the payment
Community Legend
1031 Views
1 replies
0 likes
Hi Spotify community!Just a quick question;Ive read that if cancel my premium subscription my account details will only be available for re-activation for up to 3 months.Will my account be deleted completely or will it revert to a free account? Furth...
Hi Spotify community! Just a quick question; Ive read that if cancel my premium subscription my account details will only be available for re-activation for up to 3 months. Will my account be de...
Roadie
980 Views
1 replies
0 likes
I follow the steps, select the payment method and after that Im redirected to the same screen to authorize the payment... I did that several times, so now Im worried to have pay more than once. And I still have NO Premium.
I follow the steps, select the payment method and after that Im redirected to the same screen to authorize the payment... I did that several times, so now Im worried to have pay more than once. And I...
Spotify Star
1213 Views
6 replies
0 likes
Hi I wanted to subscribe Spotify Premium but I dont understand why I have to pay 2 CHF more only because I'm located in Switzerland. In Switzerland we have a VAT of 8% in Italy they hawe a VAT of 22% and I have to pay more in Switzerland that in Ital...
Hi I wanted to subscribe Spotify Premium but I dont understand why I have to pay 2 CHF more only because I'm located in Switzerland. In Switzerland we have a VAT of 8% in Italy they haw...
Spotify Star
7554 Views
3 replies
3 likes
Apliqué para el plan universitario y me llegó el correo de que fue aceptada, pero al momento de darle click al botón "Completar compra" el enlace estaba roto. Intenté de nuevo, pero me decía "ya haz cangeado este descuento", con mis dudas y cero resp...
Apliqué para el plan universitario y me llegó el correo de que fue aceptada, pero al momento de darle click al botón "Completar compra" el enlace estaba roto. Intenté de nuevo, pero me decí...
Newbie
1104 Views
2 replies
0 likes
Can't save any more albums to my account, which is absurd. Why do I pay money for an account that has a limit?
Can't save any more albums to my account, which is absurd. Why do I pay money for an account that has a limit?
Community Legend
5014 Views
1 replies
8 likes
Sorry if this post is duplicated....So, If I sign up for premium on my desktop does that mean I also get premium for my Android phone? Thanks in advance... Larry
Sorry if this post is duplicated.... So, If I sign up for premium on my desktop does that mean I also get premium for my Android phone? Thanks in advance... Larry
Community Legend
1174 Views
1 replies
0 likes
Hola, Me llamo Ana Martinez. Me han echado del plan familiar que lidera mi padre. Resulta que le mandaron un correo que a los 7 días tenía que verificar el domicilio y no me avisó. Vivo con él pero no me dejan verificar domicilio de nuevo. Ni siquier...
Hola, Me llamo Ana Martinez. Me han echado del plan familiar que lidera mi padre. Resulta que le mandaron un correo que a los 7 días tenía que verificar el domicilio y no me avisó. Vivo con él pero...
Casual Listener
1724 Views
4 replies
0 likes
I use payment by mobile credit to purchase Spotify Premium, but everytime I try to purchase, and when I already input the confirmation PIN, it says: "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment...
I use payment by mobile credit to purchase Spotify Premium, but everytime I try to purchase, and when I already input the confirmation PIN, it says: "Oops, seems the cred...
1400 Views
0 replies
0 likes
WHAT DO I DO?
WHAT DO I DO?
Community Legend
1172 Views
1 replies
0 likes
Hello, i was reading on the support page on how to cancel a subscription and, after reading a few lines they twll me to log in to my account which i did and then go to Subscriptions which i did and then Cancel Subscription but there is no button for ...
Hello, i was reading on the support page on how to cancel a subscription and, after reading a few lines they twll me to log in to my account which i did and then go to Subscriptions which i did and t...
Community Legend
551 Views
5 replies
0 likes
Good day! There is a yellow x and i encoded my number right what can i do?
Good day! There is a yellow x and i encoded my number right what can i do?
Casual Listener
315 Views
2 replies
0 likes
Bom, entrei no plano de desconto de 3 meses por apenas 1,99, mas em minha fatura do cartão aparece por 16,90. O plano foi avisado que a partir do terceiro mes que seria cobrado esse valor. Sabem me dizer o que posso fazer?Abraço.
Bom, entrei no plano de desconto de 3 meses por apenas 1,99, mas em minha fatura do cartão aparece por 16,90. O plano foi avisado que a partir do terceiro mes que seria cobrado esse valor. S...
205 Views
0 replies
0 likes
Acabei de pagar o boleto pra assinar spotify premium mas não sei se meu e-mail de confirmação de pagamento chegou pois não tenho mas acesso ao e-mail cadastrado na minha conta, ja fiz outro e-mail e troquei o que era da minha conta mas não tenho como...
Acabei de pagar o boleto pra assinar spotify premium mas não sei se meu e-mail de confirmação de pagamento chegou pois não tenho mas acesso ao e-mail cadastrado na minha conta, ja fiz outro e-mail e ...
Spotify Star
396 Views
1 replies
0 likes
Hello Spotify Community, I applied for Spotify for Student while having the premium subscription. My payment bill will due on 15th June. So the premium subscription will be automatically ended and renewed with the new Spotify for Student subscription...
Hello Spotify Community, I applied for Spotify for Student while having the premium subscription. My payment bill will due on 15th June. So the premium subscription will be automatically end...
Spotify Star
219 Views
1 replies
0 likes
Okay so on the 30th of march I signed up for the subscription of a month and I tried to quit it today as my music stopped whilst I was in the car, I've been home for 5-6 hours now and I've tried to cancel it and it won't allow me too. I don't have an...
Okay so on the 30th of march I signed up for the subscription of a month and I tried to quit it today as my music stopped whilst I was in the car, I've been home for 5-6 hours now and I've tried to c...
Roadie
291 Views
1 replies
0 likes
Buenas tardes realice la compra de premium y la propaganda dice que eran 900 pesos mensuales por 3 meses y luego 14.900, y me cobraron de una vez 22.900.. Alguien sabe como se soluciona esa inconsistencia? Gracias.
Buenas tardes realice la compra de premium y la propaganda dice que eran 900 pesos mensuales por 3 meses y luego 14.900, y me cobraron de una vez 22.900.. Alguien sabe como se soluci...
Roadie
274 Views
1 replies
0 likes
Hi,I am a student and I have just switched to spotify for students however it has charged me once for the student price and now a second time for the full price so I'm a little confused would like for this to be fixed asap. Thanks.
Hi, I am a student and I have just switched to spotify for students however it has charged me once for the student price and now a second time for the full price so I'm a little confused would lik...
Roadie
247 Views
1 replies
0 likes
