Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 163201 Views
- 109 replies
- 12 likes
- 163201 Views
- 109 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18345 Views
- 27 replies
- 4 likes
- 18345 Views
- 27 replies
- 4 likes
Premium card finland
I bought a premium card (10e) from Finland Kuusamo kmarket. And the on number of the code is slightly damaged. But i have tried all the numbers and letters but the card wont work. I asked help from seller and they said i have to contact youFINLAND De...
- I bought a premium card (10e) from Finland Kuusamo kmarket. And the on number of the code is slightly damaged. But i have tried all the numbers and letters but the card wont work. I asked help from s...
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- Spotify Star
- 542 Views
- 1 replies
- 0 likes
- 542 Views
- 1 replies
- 0 likes
How can I get rid off the premium earlier than it should end?
PlanFree/PremiumCountry FinlandDeviceIphone 8plusOperating SystemiOS 12 My Questions or IssuesSo, my boyfriend bought me premium for Bulgarian spotify and some of the musics I've liked has disappeared. Can I somehow cancel the premium earlier than it...
- Plan Free/Premium Country Finland Device Iphone 8plus Operating System iOS 12 My Questions or Issues So, my boyfriend bought me premium for Bulgarian spotify and some of the mu...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Podcasts and videos are not working in Lebanon, try again error
Dear all kindly enable podcasts and videos to be shown on the lebanese premium accounts, thank you my account is premium and i am using the latest updates.
- Dear all kindly enable podcasts and videos to be shown on the lebanese premium accounts, thank you my account is premium and i am using the latest updates.
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Gift card
PlanFreeCountry Norway DeviceIphone 5SOperating SystemIOS11.2.1 My Question or Issue There’s a gift card for 100 NOK in Norway but the subscription is 109, does that mean that I can’t use it to pay for a subscription?
- Plan Free Country Norway Device Iphone 5S Operating System IOS11.2.1 My Question or Issue There’s a gift card for 100 NOK in Norway but the subscription is 109, doe...
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- Spotify Star
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
I cant subscribe to 9php for 3 months
I cant subscribe for the promo 9php for 3 months premium using my mastercard. Its saying payment failed
- I cant subscribe for the promo 9php for 3 months premium using my mastercard. Its saying payment failed
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
I need my last subscription payment refunded
PlanPremiumCountry United KingdomDeviceiPhone 7Operating System(iOS 12.1) I need my last payment refunded if possible.
- Plan Premium Country United Kingdom Device iPhone 7 Operating System (iOS 12.1) I need my last payment refunded if possible.
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Solved!! Oops! Something went wrong, please try again
Hi, I am trying to update to Premium and when I'm inserting my credit card info or trying to pay with PayPal I keep getting this message: Hi, I am trying to update my bank card so you can take payment. I keep getting this message, can't seem to updat...
- Hi, I am trying to update to Premium and when I'm inserting my credit card info or trying to pay with PayPal I keep getting this message: Hi, I am trying to update my bank card so you c...
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- Casual Listener
- 1129 Views
- 3 replies
- 0 likes
- 1129 Views
- 3 replies
- 0 likes
Premium to other person Familiar Account
PlanFree/PremiumCountry BoliviaDeviceSamsung Galaxy 6 My Question or Issue I was premium and I cancelled to be in my brother familiar plan but I didn't receive the email of confirmation.What I have to do to receive the email
- Plan Free/Premium Country Bolivia Device Samsung Galaxy 6 My Question or Issue I was premium and I cancelled to be in my brother familiar plan but I didn't receive ...
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- Spotify Star
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Payment
So, I was trying to get the 0.99€ offer, but just because I already did it in the past, it didn't work out. But the fact is that I tried 4 times to pay it, and while it was saying that it didn't work and that I wasn't going to get any premium account...
- So, I was trying to get the 0.99€ offer, but just because I already did it in the past, it didn't work out. But the fact is that I tried 4 times to pay it, and while it was saying that it didn't work...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Solved!! Can't purchase student premium after verification
PlanFreeCountry PhilippinesDeviceSamsung Galaxy J5 2016Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am already verified as a student. I also received a message from this and asked to continue the purchasing process b...
- Plan Free Country Philippines Device Samsung Galaxy J5 2016 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am already verified as a ...
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- Spotify Star
- 2402 Views
- 5 replies
- 0 likes
- 2402 Views
- 5 replies
- 0 likes
How do I change my method of payment
My Question or Issue How can I change my method of payment? I do not want to use a credit card anymore
- My Question or Issue How can I change my method of payment? I do not want to use a credit card anymore
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- Music Fan
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
i was charged for Spotify 2 weeks ago and now my premium isn’t working after the update
I PlanPremiumCountry DeviceIPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- I Plan Premium Country Device IPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Composer
- 306 Views
- 1 replies
- 0 likes
- 306 Views
- 1 replies
- 0 likes
Superuser Contribution Why does the student dicount not work for non federal funding colleges?!
Recently, spotify informed me that my student discount would no longer be compatible with my current college (hillsdale college). This is absolutely ridiculous! The requirement is that it be a title IV college?! that merely means that the college aac...
- Recently, spotify informed me that my student discount would no longer be compatible with my current college (hillsdale college). This is absolutely ridiculous! The requirement is that it be ...
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- Spotify Legend
- 1009 Views
- 3 replies
- 1 likes
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PremiumsheerID
- 1009 Views
- 3 replies
- 1 likes
Use of credit card from my home country to subscribe premium here in UAE
My Question or Issue Hi i want to subscribe for premium account here in UAE but they dont accept my credit card of my home country. Is it possible to use it since I dont have credit card account here in UAE. Thanks...
- My Question or Issue Hi i want to subscribe for premium account here in UAE but they dont accept my credit card of my home country. Is it possible to use it since I dont ...
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- Spotify Star
- 641 Views
- 7 replies
- 0 likes
- 641 Views
- 7 replies
- 0 likes
Paid for subscriltion after 30 days. Did not work.
Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a money tree in the backyard.Country Canada Money back a...
- Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a mon...
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- Spotify Star
- 314 Views
- 3 replies
- 0 likes
- 314 Views
- 3 replies
- 0 likes
Mudar forma de pagamento
Eu tinha meu cartão cadastrado mas tive que cancelar pois foi clonado, como faço pra começar à pagar no boleto bancário enquanto meu novo cartão não chega?
- Eu tinha meu cartão cadastrado mas tive que cancelar pois foi clonado, como faço pra começar à pagar no boleto bancário enquanto meu novo cartão não chega?
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution Fui cobrado 2x pelo Spotify
PlanPremiumCountry BrasilDevicexiaomi mi a2Operating Systemwindows 10 My Question or IssueQuero meu dinheiro devolta
- Plan Premium Country Brasil Device xiaomi mi a2 Operating System windows 10 My Question or Issue Quero meu dinheiro devolta
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- Spotify Star
- 385 Views
- 3 replies
- 0 likes
- 385 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Error mobile pay
Error code: "Hat başına aktif abonelik limitine ulaştınız Spotify" How I can mobile with buying?
- Error code: "Hat başına aktif abonelik limitine ulaştınız Spotify" How I can mobile with buying?
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- Casual Listener
- 882 Views
- 2 replies
- 0 likes
- 882 Views
- 2 replies
- 0 likes
Premium Subscription suddenly stopped
PlanPremiumCountry The Netherlands DeviceiPhone 6+, Lenovo PC x1 YogaOperating SystemiOS 12, Windows 10 My Question or IssueMy Premium subscription suddenly stopped so I am unable to use any premium feature from my mobile device. I did not receive an...
- Plan Premium Country The Netherlands Device iPhone 6+, Lenovo PC x1 Yoga Operating System iOS 12, Windows 10 My Question or Issue My Premium subscription suddenly...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Payment failure
HiI live in Egypt and since Spotify is now available here, i want to become a premium subscriber. But when I try to pay with my credit card (which is issued in Egypt), i get a message saying payment failed. I've tried another card also issued in Egyp...
- Hi I live in Egypt and since Spotify is now available here, i want to become a premium subscriber. But when I try to pay with my credit card (which is issued in Egypt), i get a message saying paymen...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes