Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 74565 Views
- 49 replies
- 3 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Olá,Recentemente mudei meu plano pro universitário e utilizei ele normalmente (em torno de um mês). Porém fica agora aparecendo uma msg que meus dados dr pagamento estao desatualizados, sendo que eu ja inseri os dados do cartão no ato da troca. Tente...
My subscription payment is being charged monthly on two separate credit cards. I had changed my credit card earlier this year for payment but it looks like the old credit card on file has still been getting charged, so I have been paying double each ...
Hi, I used to have an premium account, but Im part of family program right now and Im still been charged 2 times a month. How can I solve it?Thank you!
Tengo plan familiar y ayer me hicieron el cobro correspondiente del mes y resulta que hoy vuelve ha realizarme el cobro, y resulta que no tienen plataforma para realizar reclamos o levantar tickets, para que me realicen la devolucion.
I have just got the family packeage. Mine works fine but when i invite my wife and daugnter nothing happens afyer they accept the invite from me. Theu log in and its just the free Spotify with adverts.Please help
PlanFreeCountry canada DeviceiPhone 8 My Question or Issue I had a premium account that was a family account when we signed up with Rogers, after two years they stoppped including it in out phone plan. And our accounts were changed to the free trial....
I had to update my payment data, but it wont let me put any of my cards. I´ve tried different ones and it won´t take any, it only appears as error. I also tried paying with paypal, failed as well.
Sou premium, mas o meu aplicativo no celular é como se eu não fosse. O pagamento foi feito pelo cartão de crédito, mas não consigo usufluir.
I originally setup my account in Ireland. Im now living in Australia, ive been here for two months and had no issues, this morning I got a notification to update my payment details. When I input my australian card info it tells me that spotify has no...
Im a student and I was using regular premium and I just switched to premium for students. It's been about an hour since I've paid and it's still telling me I need to pay. What do I do
Hola, quisiera saber el por qué me cobran $ 5.99 de Spotify Stockholm.Qusiera que me devuelvan mí dinero ya.
I only use Spotify on 3 devices, and I have less than 3,333 music. For countless times, Spotify keeps deleting my offline music and I have to manually redownload again. Everytime I redownload them, it takes another few hours to get them to offline. A...
Hey, i Tried To pay for my spotify Premium Abo with a Gift Card and spotify says it was successful, But I didn't get an E-mail and now my premium abo don't work. What can I do?
I had just got a new phone and was setting it up and tried logging into mine and my boyfriends shared premium account. Failed the password attempt so asked him to reset the password via a reset password email that was sent out, he reset it. I logged ...
PlanPremium FamilyCountryThe Netherlands My Question or Issue Hiya. I had Premium, for personal use, but now, we, the family, have Premium Family. But just now still 9,99€ was taken from my bank account. On my invoice it says that I just have the Pre...
I was charged twice for 2 months, I canceled service back in September. I work for Starbucks and supposed to get if free. How do I get a refund. Have this completely canceled.
Estou transferindo minha conta de Free para Premium, porém gerei, sem querer, dois boletos pra pagamento. O primeiro no valor de R$ 16,90 É o segundo no valor de R$ 49,00. Os dois saíram com a mesma data de vencimento porém pretendo pagar apenas um m...
So I have had the regular premium for 9.99 for about a year, and this month it ran out. On my Spotify it said - Renew payment moethod to continue premium or continue with different method. So i went on the website and signed up for the student accoun...
So I am currently trialing the Spotify Premium for 30 days, but shen I went back into the app it still says the subscription I have is the free one and it won't let me download music???
Hello! J'ai un soucis avec mon spotify premium ! J'ai toujours utilisé des cartes prépayées Spotify, et aujourd'hui, par flemme j'ai voulu faire mon abonnement sur l'appli. Hors, j'ai été débité et peux choisir mes titres mais mes changements de titr...