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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70916 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134706 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73577 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257136 Views
156 replies
13 likes
Hello, I recently changed my credit card. When I want to pay my premium subscription with my new card, I'm denied the payment, can you help me? I love Spotify. Thanks.
Hello, I recently changed my credit card. When I want to pay my premium subscription with my new card, I'm denied the payment, can you help me? I love Spotify. Thanks.
Spotify
512 Views
3 replies
0 likes
My mail *snip* please give me my premium
My mail *snip* please give me my premium <removed sensitive information>
Community Legend
382 Views
1 replies
0 likes
How do I apply the money how I want it applied?
How do I apply the money how I want it applied?
Spotify Star
289 Views
1 replies
0 likes
I think terrible bands are on my Spotify account, they keep using all my skips.
I think terrible bands are on my Spotify account, they keep using all my skips.
Spotify Star
267 Views
1 replies
0 likes
I'm going to the Account Page, selecting Subscription and then clicking the "Update" button, but nothing happens. Tried it with several different browsers.Any idea?
I'm going to the Account Page, selecting Subscription and then clicking the "Update" button, but nothing happens. Tried it with several different browsers. Any idea?
Regular
367 Views
2 replies
1 likes
Hello, Actually I have a Premium subscription with Movistar. I want to change it to Spotify Premium for Family. It seems that I need to cancel my Movistar subscription in order to make the upgrade directly on Spotify's page. What I need to know befor...
Hello, Actually I have a Premium subscription with Movistar. I want to change it to Spotify Premium for Family. It seems that I need to cancel my Movistar subscription in order to make ...
Newbie
572 Views
2 replies
0 likes
I have to change my cc info but its not working. "Update" is not working just refreshing page...
I have to change my cc info but its not working. "Update" is not working just refreshing page...
Newbie
682 Views
3 replies
3 likes
Hello all.I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, It says that: Payment failed. Try again, or use a dif...
Hello all. I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, ...
Newbie
453 Views
2 replies
0 likes
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting the same message. there's a link that directs me to...
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting ...
Regular
739 Views
2 replies
0 likes
So I've tried to sign up premium (with the student offer, I have been verified) and it keeps telling me "my bank is having a bad day or to check if my credit card is ok". My credit card has more than enough room for a 5$ charge, I even called the ban...
So I've tried to sign up premium (with the student offer, I have been verified) and it keeps telling me "my bank is having a bad day or to check if my credit card is ok". My credit card has more than...
Newbie
902 Views
4 replies
2 likes
I cancelled my premium subscription and even asked the live support to have my credit card information removed from the account, but for absolutely no reason whatsoever the next day I find out that my subscription has been activated again with absolu...
I cancelled my premium subscription and even asked the live support to have my credit card information removed from the account, but for absolutely no reason whatsoever the next day I find out that m...
Casual Listener
296 Views
1 replies
0 likes
hola¿como estas?la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio.espero te haya servido.
hola ¿como estas? la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio. espero te haya servido.
Roadie
295 Views
1 replies
0 likes
Got a 6 month trial with Fido (pulse plan) and it ended early, I didn’t cancel it, and it’s only been one week since I’ve started the trial.
Got a 6 month trial with Fido (pulse plan) and it ended early, I didn’t cancel it, and it’s only been one week since I’ve started the trial.
Spotify Star
239 Views
1 replies
0 likes
I've recently changed my credit card and needed to update my payment information. However, whenever I click "Update" on the subscription page, it stays on the same page instead of the page where I update my information. Any alternate ways to change p...
I've recently changed my credit card and needed to update my payment information. However, whenever I click "Update" on the subscription page, it stays on the same page instead of the page where...
Casual Listener
355 Views
1 replies
0 likes
Hey im trying to enter my zipcode in the 30days trail but it says my zipcode is wrong"Enter a valid zip or postal code."I tripled checked it and the zipcode is fine even tried some of my friends...
Hey im trying to enter my zipcode in the 30days trail but it says my zipcode is wrong "Enter a valid zip or postal code." I tripled checked it and the zipcode is fine even tried some of my friends....
210 Views
0 replies
0 likes
I'm an Aussie traveling in South America. I recently paid the $140 or so to subscribe for a year. The money has left my bank account, but I am receiving a scary, red message saying my account will be cancled if I don't update my details. What's the g...
I'm an Aussie traveling in South America. I recently paid the $140 or so to subscribe for a year. The money has left my bank account, but I am receiving a scary, red message saying my account will be...
164 Views
0 replies
0 likes
Iki kez para cekildi ama hala premium olamadm
Iki kez para cekildi ama hala premium olamadm <removed sensitive info>
Community Legend
254 Views
1 replies
0 likes
salve, volevo effettuare l'upgrade per studenti, mi sono stati prelevati i soldi dallacarta (ho il messaggio della banca), ma al momento di inserire i documenti dell'università, il sistema è andato in tilt e non mi è stato effettuato l'aggiornamento....
salve, volevo effettuare l'upgrade per studenti, mi sono stati prelevati i soldi dallacarta (ho il messaggio della banca), ma al momento di inserire i documenti dell'università, il sistema è andato i...
Newbie
281 Views
1 replies
0 likes
How do we sign up to the 60 days free trial under a family subscription?
How do we sign up to the 60 days free trial under a family subscription?
Spotify Star
536 Views
3 replies
0 likes
Hi, I'm from Israel but I recently started studying abroad in Ukraine.Spotify is recently available in Israel but stil not in Ukraine.Can I still manage a Spotify subscription using an Israeli debt card and use it in Ukraine?
Hi, I'm from Israel but I recently started studying abroad in Ukraine. Spotify is recently available in Israel but stil not in Ukraine. Can I still manage a Spotify subscription using an Israeli de...
215 Views
0 replies
0 likes
