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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75235 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140266 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80621 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270061 Views
159 replies
13 likes
Hello all.I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, It says that: Payment failed. Try again, or use a dif...
Hello all. I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, ...
Newbie
481 Views
2 replies
0 likes
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting the same message. there's a link that directs me to...
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting ...
Regular
751 Views
2 replies
0 likes
So I've tried to sign up premium (with the student offer, I have been verified) and it keeps telling me "my bank is having a bad day or to check if my credit card is ok". My credit card has more than enough room for a 5$ charge, I even called the ban...
So I've tried to sign up premium (with the student offer, I have been verified) and it keeps telling me "my bank is having a bad day or to check if my credit card is ok". My credit card has more than...
Newbie
920 Views
4 replies
2 likes
I cancelled my premium subscription and even asked the live support to have my credit card information removed from the account, but for absolutely no reason whatsoever the next day I find out that my subscription has been activated again with absolu...
I cancelled my premium subscription and even asked the live support to have my credit card information removed from the account, but for absolutely no reason whatsoever the next day I find out that m...
Casual Listener
305 Views
1 replies
0 likes
hola¿como estas?la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio.espero te haya servido.
hola ¿como estas? la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio. espero te haya servido.
Roadie
304 Views
1 replies
0 likes
Got a 6 month trial with Fido (pulse plan) and it ended early, I didn’t cancel it, and it’s only been one week since I’ve started the trial.
Got a 6 month trial with Fido (pulse plan) and it ended early, I didn’t cancel it, and it’s only been one week since I’ve started the trial.
Spotify Star
248 Views
1 replies
0 likes
I've recently changed my credit card and needed to update my payment information. However, whenever I click "Update" on the subscription page, it stays on the same page instead of the page where I update my information. Any alternate ways to change p...
I've recently changed my credit card and needed to update my payment information. However, whenever I click "Update" on the subscription page, it stays on the same page instead of the page where...
Casual Listener
360 Views
1 replies
0 likes
Hey im trying to enter my zipcode in the 30days trail but it says my zipcode is wrong"Enter a valid zip or postal code."I tripled checked it and the zipcode is fine even tried some of my friends...
Hey im trying to enter my zipcode in the 30days trail but it says my zipcode is wrong "Enter a valid zip or postal code." I tripled checked it and the zipcode is fine even tried some of my friends....
213 Views
0 replies
0 likes
I'm an Aussie traveling in South America. I recently paid the $140 or so to subscribe for a year. The money has left my bank account, but I am receiving a scary, red message saying my account will be cancled if I don't update my details. What's the g...
I'm an Aussie traveling in South America. I recently paid the $140 or so to subscribe for a year. The money has left my bank account, but I am receiving a scary, red message saying my account will be...
170 Views
0 replies
0 likes
Iki kez para cekildi ama hala premium olamadm
Iki kez para cekildi ama hala premium olamadm <removed sensitive info>
Community Legend
260 Views
1 replies
0 likes
salve, volevo effettuare l'upgrade per studenti, mi sono stati prelevati i soldi dallacarta (ho il messaggio della banca), ma al momento di inserire i documenti dell'università, il sistema è andato in tilt e non mi è stato effettuato l'aggiornamento....
salve, volevo effettuare l'upgrade per studenti, mi sono stati prelevati i soldi dallacarta (ho il messaggio della banca), ma al momento di inserire i documenti dell'università, il sistema è andato i...
Newbie
285 Views
1 replies
0 likes
How do we sign up to the 60 days free trial under a family subscription?
How do we sign up to the 60 days free trial under a family subscription?
Spotify Star
559 Views
3 replies
0 likes
Hi, I'm from Israel but I recently started studying abroad in Ukraine.Spotify is recently available in Israel but stil not in Ukraine.Can I still manage a Spotify subscription using an Israeli debt card and use it in Ukraine?
Hi, I'm from Israel but I recently started studying abroad in Ukraine. Spotify is recently available in Israel but stil not in Ukraine. Can I still manage a Spotify subscription using an Israeli de...
219 Views
0 replies
0 likes
Hi, I have received an offer for paying for a full year and only paying what corresponds to 10 months fee for 12 month. I would like to accept that offer, but at the same time I want to upgrade my sybscription from single Premium til Family Premium, ...
Hi, I have received an offer for paying for a full year and only paying what corresponds to 10 months fee for 12 month. I would like to accept that offer, but at the same time I want to upgrade my sy...
Casual Listener
1048 Views
5 replies
1 likes
when spotify will be available in israel?
when spotify will be available in israel?
Community Legend
1034 Views
1 replies
0 likes
I have a Premium account that is associated with a partner of Spotify. I cancelled it a few weeks ago and it shows on the other end as cancelled, but Spotify is still showing it as an active subscription. When I try signing up for a family premium ac...
I have a Premium account that is associated with a partner of Spotify. I cancelled it a few weeks ago and it shows on the other end as cancelled, but Spotify is still showing it as an active subscrip...
Newbie
284 Views
1 replies
0 likes
How do I get the free Spotify with the advertisements? I dontd want the 30 day free trial.
How do I get the free Spotify with the advertisements? I dontd want the 30 day free trial.
Regular
377 Views
2 replies
0 likes
Un saluto a tutti, non riesco a passare alla versione Premium pagando con PayPal. Effettuato il login su PayPal, e autorizzata la transazione, vengo rispedito nella sezione di selezione del pagamento di Spotify.Tengo a precisare che ho gia' utilizzat...
Un saluto a tutti, non riesco a passare alla versione Premium pagando con PayPal. Effettuato il login su PayPal, e autorizzata la transazione, vengo rispedito nella sezione di selezione del ...
Community Legend
4558 Views
6 replies
1 likes
I am a student and last year I got charged 9.99 from 05/07 to 05/011 than I got charged 4.99 on 05/12 and than I got charged 9.99 again.I would like to speak to a Spotify Employee as soon as possible as I am very disappointed with the service...
I am a student and last year I got charged 9.99 from 05/07 to 05/011 than I got charged 4.99 on 05/12 and than I got charged 9.99 again. I would like to speak to a Spotify Employee as soon as possib...
211 Views
0 replies
0 likes
Hello,I subscribed on February the 15th to a spotify spotify premium family account with the free-trial period.I cancelled this trial period on March the 7th. However, I noticed my credit card was debited on March the 7th of 14,99€. This is absolutel...
Hello, I subscribed on February the 15th to a spotify spotify premium family account with the free-trial period. I cancelled this trial period on March the 7th. However, I noticed my credi...
Casual Listener
335 Views
2 replies
0 likes
