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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132045 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66413 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248521 Views
152 replies
13 likes
Hola en la actualidad spoty me esta difiriendo el pago a 24 cuotas. Como lo cambio a 1 cuota? Gracias!
Hola en la actualidad spoty me esta difiriendo el pago a 24 cuotas. Como lo cambio a 1 cuota? Gracias!
Roadie
3919 Views
1 replies
1 likes
U are take my money and i didn't get any premium.As soon as possible fix this please. Here is the proof.
U are take my money and i didn't get any premium.As soon as possible fix this please. Here is the proof. <removed sensitive info>
Community Legend
413 Views
3 replies
1 likes
For **bleep**s sake. I can't find anywhere to cancel and your customer service options are a joke. I would've considered coming back, but this experience eliminates that possibility. Cancel. My. Subscription.
For **bleep**s sake. I can't find anywhere to cancel and your customer service options are a joke. I would've considered coming back, but this experience eliminates that possibility. C...
Composer
263 Views
1 replies
0 likes
I was trying to enroll my account for spotify premium student while filling out forms it asked for the card details and says that it won’t charge me yet but it charged me and I don’t have any valid documents for the subscription yet
I was trying to enroll my account for spotify premium student while filling out forms it asked for the card details and says that it won’t charge me yet but it charged me and I don’t have any valid d...
Roadie
221 Views
1 replies
0 likes
Won’t let me change my card or update my card to switch my payment method
Won’t let me change my card or update my card to switch my payment method
Community Legend
395 Views
3 replies
0 likes
I have paid for my student premium and it hasn't updated yet, it still says its a free account. I have tried logging in and out.
I have paid for my student premium and it hasn't updated yet, it still says its a free account. I have tried logging in and out.
Community Legend
318 Views
1 replies
0 likes
Hello i found a website Voucher code for 35% off , but no option to apply when you join Premium ? , any ideas why ? . As it has taken me straight to my Bank card details and then opened my account without showing the oprion to put a code in many than...
Hello i found a website Voucher code for 35% off , but no option to apply when you join Premium ? , any ideas why ? . As it has taken me straight to my Bank card details and then opened my a...
Spotify Star
243 Views
1 replies
0 likes
Spoiler (Highlight to read) how long should I wait before my premium account gets activated. already paid for 3 months and i've been waiting for 10 hours but i'm still on free mode.
how long should I wait before my premium account gets activated. already paid for 3 months and i've been waiting for 10 hours but i'm still on free mode.
474 Views
0 replies
1 likes
Hi, basically I got charged £10 because I forgot to cancel my subscription, any way I could be refunded and lose premium access?
Hi, basically I got charged £10 because I forgot to cancel my subscription, any way I could be refunded and lose premium access?
Community Legend
198 Views
1 replies
0 likes
Today I wanted to update my payment method. So I was here https://www.spotify.com/lv/account/subscription/ and when I press "UPDATE" it just redirects me back. https://gyazo.com/214804a6cac4f6bfd960f594b2bb614c
Today I wanted to update my payment method. So I was here https://www.spotify.com/lv/account/subscription/ and when I press "UPDATE" it just redirects me back. https://gyazo.com/214804a6cac...
Newbie
286 Views
1 replies
0 likes
Paguei por Boleto anteontem, e ate agora nem se quer recebi um email de confirmacao . Lembrando que eu tenho uma unica conta no Spotify. Tem alguma maneira de mandar o recibo pra poder ter a minha conta ativada? Preciso do Spotify esse final de seman...
Paguei por Boleto anteontem, e ate agora nem se quer recebi um email de confirmacao . Lembrando que eu tenho uma unica conta no Spotify. Tem alguma maneira de mandar o recibo pra poder te...
Spotify Star
325 Views
1 replies
0 likes
Every time I play spotify it intermittenly stops playing. The app is still active but the playback stops, I have to go back into the app and hit play to resume the song. The app did not shut down. Also having issues with Google Home.
Every time I play spotify it intermittenly stops playing. The app is still active but the playback stops, I have to go back into the app and hit play to resume the song. The app did not shut down.&nb...
Spotify Star
242 Views
1 replies
0 likes
So I go to the subscription part of my acount page on my desktop computer in Safari, and click "update" to edit my card details as I have a new one, and it just refreshes the page and nothing's changed.It wont let me do anything!
So I go to the subscription part of my acount page on my desktop computer in Safari, and click "update" to edit my card details as I have a new one, and it just refreshes the page and nothing's chang...
Newbie
501 Views
4 replies
0 likes
Good morning everybody,I have one simple question. I'm going to create a new spotify account and I'd like to pay with paysafecard. Let's suppose that the paysafecard contains 10euros, I use the pin to complete the payment and then? What will happen? ...
Good morning everybody, I have one simple question. I'm going to create a new spotify account and I'd like to pay with paysafecard. Let's suppose that the paysafecard contains 10euros, I use the p...
Spotify Star
441 Views
1 replies
0 likes
I pay 120 euro a year to spotify for having no adds and leaving me alone while searching for my own music. The last weeks I keep getting pop ups when I open the app about some retarted music group or pop sensation. I don't need this bull**bleep** i j...
I pay 120 euro a year to spotify for having no adds and leaving me alone while searching for my own music. The last weeks I keep getting pop ups when I open the app about some retarted music...
Casual Listener
284 Views
2 replies
0 likes
Dears, i have given my card card for upgrading to premium and the procedure with SheerID.Though, no reply from anyone.How can I see the status?
Dears, i have given my card card for upgrading to premium and the procedure with SheerID. Though, no reply from anyone. How can I see the status?
Newbie
213 Views
1 replies
1 likes
My account is back to free but it was premium, as well premium for family but that is also deleted. It seems I have to start everything again, but what happened? I hope to get an answer via this forum, I still find it strange I can not call a helpdes...
My account is back to free but it was premium, as well premium for family but that is also deleted. It seems I have to start everything again, but what happened? I hope to get an answer via this foru...
Roadie
497 Views
3 replies
0 likes
I signed up for the student discount, and while signing up I thought when it asked for my email I thought it wanted my school assigned email (As most student discounts do). So I filled out my application and attached my invoice and proof of enrollmen...
I signed up for the student discount, and while signing up I thought when it asked for my email I thought it wanted my school assigned email (As most student discounts do). So I filled out m...
Not applicable
1888 Views
1 replies
0 likes
I received the 60-day premium fee gift and I was wondering if the offer would expire if I don't use it after a while?
I received the 60-day premium fee gift and I was wondering if the offer would expire if I don't use it after a while?
Not applicable
263 Views
1 replies
0 likes
I just renewed my subscription from the free one to the Student Premium membership. But when I logged back in with the premium account, all of my songs and playlists were erased! Can someone please help me get them back?
I just renewed my subscription from the free one to the Student Premium membership. But when I logged back in with the premium account, all of my songs and playlists were erased! Can someone...
Not applicable
537 Views
3 replies
0 likes
