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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
76331 Views
31 replies
2 likes
Moderator
121789 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
160133 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313889 Views
174 replies
13 likes
Can I start the subscription for Spotify later? I am using something different but would like to try out Spotify with this offer, but not while I have another service at the moment.
Can I start the subscription for Spotify later? I am using something different but would like to try out Spotify with this offer, but not while I have another service at the moment.
Spotify Star
373 Views
1 replies
0 likes
I've got some problems with the Student Premium. I registered to Spotify, logged in to my new account. I gave the datas of my credit card, my university and when they asked me to upload at least 2 of my documents to prove that I really visit that uni...
I've got some problems with the Student Premium. I registered to Spotify, logged in to my new account. I gave the datas of my credit card, my university and when they asked me to upload at least...
Spotify Star
261 Views
1 replies
0 likes
I’ve recently moved to UK but I don’t have a UK card yet. My Spotify account has changed countries from Australia to UK and I want to pay for a premium Subscription but it won’t accept any of my cards because they’re from Australia. Is there any way ...
I’ve recently moved to UK but I don’t have a UK card yet. My Spotify account has changed countries from Australia to UK and I want to pay for a premium Subscription but it won’t accept any of my card...
Spotify Star
337 Views
1 replies
0 likes
Hello! I can not manage my family account. Tried it on both PC an Ipad and the browser shows a black page.
Hello! I can not manage my family account. Tried it on both PC an Ipad and the browser shows a black page.
Newbie
451 Views
1 replies
0 likes
Tenho Premium e entrar nao Familiar, mas paguei trimestral. Como faco para ir para familiar? Preciso pagar novamente?
Tenho Premium e entrar nao Familiar, mas paguei trimestral. Como faco para ir para familiar? Preciso pagar novamente?
241 Views
0 replies
0 likes
i want to unsubscribe my premium, but cannot log in my accont bacause i have deleted it my Facebook acount.. what can i do.?
i want to unsubscribe my premium, but cannot log in my accont bacause i have deleted it my Facebook acount.. what can i do.?
246 Views
0 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...
Spotify
1022 Views
4 replies
0 likes
The 3 months for 99 cents deal is a scam or a big oversight. After hearing about this promo, I created a spotify account, and attempted to sign up for the 99 cents deal. However, I was forced to use the one-week free trial of Spotify Premium first. N...
The 3 months for 99 cents deal is a scam or a big oversight. After hearing about this promo, I created a spotify account, and attempted to sign up for the 99 cents deal. However, I was forced to use ...
394 Views
0 replies
0 likes
I received a promo for a year deal - pay 10 months now,get 12. On the promo page there's no button or link to order it (I actually searched for clickable items haha). In my account info it's also not one of the subscription options. How do I get it? ...
I received a promo for a year deal - pay 10 months now,get 12. On the promo page there's no button or link to order it (I actually searched for clickable items haha). In my account info it's also not...
Regular
894 Views
3 replies
0 likes
I have been charged for spotify premium for the last 4 months now but I do NOT have an account with you (or at least not one I have set up) please call me asap on 01865 305344 to rectify this! ThanksLil
I have been charged for spotify premium for the last 4 months now but I do NOT have an account with you (or at least not one I have set up) please call me asap on 01865 305344 to rectify this!  ...
Community Legend
338 Views
1 replies
0 likes
Hi!for an error i created a family account with the wrong email address just 1 hour ago.can i ask i have my money back and create a new one?
Hi! for an error i created a family account with the wrong email address just 1 hour ago. can i ask i have my money back and create a new one?
Community Legend
375 Views
1 replies
0 likes
I got a $30 giftcard for christmas and i was wondering if i can buy the premium deal with the giftcard. Or is it possible to buy the premium deal first and use my giftcard after 3months? cheers,Ben
I got a $30 giftcard for christmas and i was wondering if i can buy the premium deal with the giftcard. Or is it possible to buy the premium deal first and use my giftcard after 3months? che...
Not applicable
1175 Views
2 replies
0 likes
Cliquei no seja premium do anuncio do spotify para a promocao do 1,99 reais por 3 meses, entrei na minha conta, fiz o cadastro do pagamento e foi cobrado 16,90 reais e nao 1,99. Como faco o reembolso?
Cliquei no seja premium do anuncio do spotify para a promocao do 1,99 reais por 3 meses, entrei na minha conta, fiz o cadastro do pagamento e foi cobrado 16,90 reais e nao 1,99. Como faco o reembolso?
587 Views
0 replies
0 likes
Ola,Realizei a compra do Spotify Premium para duas contas e realizei o pagamento com o mesmo cartão.Uma conta a transação deu certo, mas na outra recebemos a informação que a conta ja havia utilizado a oferta, mas a cobrança debitou da mesma forma qu...
Ola, Realizei a compra do Spotify Premium para duas contas e realizei o pagamento com o mesmo cartão. Uma conta a transação deu certo, mas na outra recebemos a informação que a conta ja havia utili...
Newbie
7086 Views
5 replies
9 likes
Best, On the 13th of december i signed up for the 99 euro for 12 months deal.I see that the payment was made and the ammount has been deducted from my credit card.on my account details i see that this is active as the next payment date is 13-12-18 (n...
Best, On the 13th of december i signed up for the 99 euro for 12 months deal. I see that the payment was made and the ammount has been deducted from my credit card. on my account details i...
Casual Listener
469 Views
2 replies
0 likes
Hi! I keep trying to sign up for the year of premium for $99 and my payment won’t go through. I’ve used 3 different cards and I have a card on my account. Is anyone else having this issue?
Hi! I keep trying to sign up for the year of premium for $99 and my payment won’t go through. I’ve used 3 different cards and I have a card on my account. Is anyone else having this issue?
Newbie
557 Views
3 replies
0 likes
I paid 980 yen for 1-month premium (this is my first time) and I got a receipt from the cashier, it has 16 numbers, my phone number, name and 6 numbers for payment code I think, I try to redeem from Spotify website but it doesn't work, and I didn't r...
I paid 980 yen for 1-month premium (this is my first time) and I got a receipt from the cashier, it has 16 numbers, my phone number, name and 6 numbers for payment code I think, I try to redeem ...
Newbie
984 Views
1 replies
2 likes
I'm have a Spotify Premium account associated with my Rogers Canafda phone plan. I recently upgraded my plan and I no longer have premium access. Rogers support tells me everything looks good on their end and the problem would be with Spotify. They s...
I'm have a Spotify Premium account associated with my Rogers Canafda phone plan. I recently upgraded my plan and I no longer have premium access. Rogers support tells me everything looks good on thei...
Spotify Star
380 Views
1 replies
0 likes
Hello Everyone, I have an issue if I want to invite my cousin because the address isn't correct one and I don't remember which address I wrote on the application form. So I don't have a chance to give the certain information to my cousin. I wonder if...
Hello Everyone, I have an issue if I want to invite my cousin because the address isn't correct one and I don't remember which address I wrote on the application form. So ...
Spotify Star
263 Views
1 replies
0 likes
I have tried to access the $0.99 3 month premium deal, but it doesn't seem to work - I agree to pay through Paypal, login, and agree to payment, but it just returns me to the Spotify page without seeming to process anything, or upgrade me to Premium....
I have tried to access the $0.99 3 month premium deal, but it doesn't seem to work - I agree to pay through Paypal, login, and agree to payment, but it just returns me to the Spotify page without see...
Spotify Star
304 Views
1 replies
0 likes
