Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183367 Views
- 116 replies
- 12 likes
- 183367 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20812 Views
- 28 replies
- 4 likes
- 20812 Views
- 28 replies
- 4 likes
Paid For Student Premium
Paid for the student premium but im not a student premium, they said it takes up to 3 days. I just changed my phone plan and I cannot go 3 days without spotify premium, anyway you can extend it for the 3 days until im verified that im a student. Also...
- Paid for the student premium but im not a student premium, they said it takes up to 3 days. I just changed my phone plan and I cannot go 3 days without spotify premium, anyway you can extend it for t...
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- Casual Listener
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Special offer of 0.99$ in Quebec?
Hi, i just want know if i can get this big special offer in Quebec, i know our governemant is really stupid to block some offer
- Hi, i just want know if i can get this big special offer in Quebec, i know our governemant is really stupid to block some offer
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- Spotify Star
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
incorrect charges
Hi,I have two spotify accounts. One is student premium and the other is free. I realized today that I have been wrongly charged for regular spotify premium for the past 4 months on a different card than the one I am correctly being charged for for st...
- Hi, I have two spotify accounts. One is student premium and the other is free. I realized today that I have been wrongly charged for regular spotify premium for the past 4 months on a different card...
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes
Year plan for premium not working
I have bought (and charged for) the year premium subscription, but it happens that my premium subscription has been paused [?!] and the charged ammount did not return to my credit card.
- I have bought (and charged for) the year premium subscription, but it happens that my premium subscription has been paused [?!] and the charged ammount did not return to my credit card.
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Explicit button
I already had a free account through Spotify but just purchased the family premium. I did receive the invitation and accepted and it says I would receive a "redeem token" but it's nowhere in this email. How am I able to login? Please help...
- I already had a free account through Spotify but just purchased the family premium. I did receive the invitation and accepted and it says I would receive a "redeem token" but it's nowhere in this ema...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
problemas com a conta
eu coloquei o plano universitario 3 vezes ,e foi retirado do meu cartao todas as 3 vezes. quero cancelar os tres pedidos , podem me ajudar ?
- eu coloquei o plano universitario 3 vezes ,e foi retirado do meu cartao todas as 3 vezes. quero cancelar os tres pedidos , podem me ajudar ?
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Cancelling Premium subscription on iTunes to upgrade to Family
If I cancel my Premium subscription on iTunes and open a Family subscription directly with Spotify, will I lose all my playlists and settings? Thank you.
- If I cancel my Premium subscription on iTunes and open a Family subscription directly with Spotify, will I lose all my playlists and settings? Thank you.
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- 153 Views
- 0 replies
- 0 likes
- 153 Views
- 0 replies
- 0 likes
My account was reset to free
I'm a regular Premium user since March 2017. Yesterday I discovered that, regardless a regular payment run on December 10°, my account was reset to a free one. Please let me know what I'd do. Regards
- I'm a regular Premium user since March 2017. Yesterday I discovered that, regardless a regular payment run on December 10°, my account was reset to a free one. Please let me know what I'd do. Regards
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- Newbie
- 363 Views
- 3 replies
- 0 likes
- 363 Views
- 3 replies
- 0 likes
Problemas con Plan Familiar Premium
Soy de Peru. Spotify ofrece su plan familiar a S/ 28.90 mensual. Sin embargo, desde hace 3 meses (aproximadamente) me cobra S/ 31.45 desde mi tarjeta. Ya consulte con mi banco y me dicen que ellos no cobran comision, por lo que deduzco que Spotify es...
- Soy de Peru. Spotify ofrece su plan familiar a S/ 28.90 mensual. Sin embargo, desde hace 3 meses (aproximadamente) me cobra S/ 31.45 desde mi tarjeta. Ya consulte con mi banco y me dicen que ellos no...
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- Casual Listener
- 320 Views
- 3 replies
- 1 likes
- 320 Views
- 3 replies
- 1 likes
Members in family account
Invited my son, did get the invitations but after log in he is still in "free spotify" -> what do I need to do?
- Invited my son, did get the invitations but after log in he is still in "free spotify" -> what do I need to do?
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Problem with Premium's activation
Hello! I bought a one-month code with a special promotion (https://www.spotify-18app.com/ this one, is an exclusive thing), reedemed it and all, but both on my phone and on my pc the notification about the payment method (https://postimg.org/image/yw...
- Hello! I bought a one-month code with a special promotion (https://www.spotify-18app.com/ this one, is an exclusive thing), reedemed it and all, but both on my phone and on my pc the notification abo...
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- 337 Views
- 0 replies
- 0 likes
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codePremium
- 337 Views
- 0 replies
- 0 likes
Premium Offer
I thought that I had signed up for family premium special offer but I have been charged for premium for the full year with no discount
- I thought that I had signed up for family premium special offer but I have been charged for premium for the full year with no discount
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- 178 Views
- 0 replies
- 0 likes
- 178 Views
- 0 replies
- 0 likes
Change from Premium account to Family account
I have a Premium account and want to change to Family Premium account. How do I proceed. Will I loose my existing playlists?
- I have a Premium account and want to change to Family Premium account. How do I proceed. Will I loose my existing playlists?
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- 152 Views
- 0 replies
- 0 likes
- 152 Views
- 0 replies
- 0 likes
Premium subcription
I am trying to get my premium subscripts in Spain 0,99 € for three months but it says that I already took that offer and that is not true because I am using a new account. I already had this promo but with another account which I had no deactivate du...
- I am trying to get my premium subscripts in Spain 0,99 € for three months but it says that I already took that offer and that is not true because I am using a new account. I already had this promo bu...
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- 173 Views
- 0 replies
- 0 likes
- 173 Views
- 0 replies
- 0 likes
How to dowload invoice?
I have paid premium for couple of months. My accountant just asked me to provide legal invoice (with my company details and also seller details). There is an only my monthly purchase history where am able to see purchase details, but no any possibili...
- I have paid premium for couple of months. My accountant just asked me to provide legal invoice (with my company details and also seller details). There is an only my monthly purchase history whe...
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- 237 Views
- 0 replies
- 0 likes
- 237 Views
- 0 replies
- 0 likes
Unable to verify into my family plan
I made an account and I was invited to a family plan. I recieved a verification email, however I was unable to do so. I found out on my email, that my address needs to be the same as my family's. How would I rectify this situation and correct my addr...
- I made an account and I was invited to a family plan. I recieved a verification email, however I was unable to do so. I found out on my email, that my address needs to be the same as my fami...
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- Community Legend
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Student Discount in Australia
I verified that in a student and then submitted my card details as requested. It then redirected me to the beginning and i redid all the steps then at the end it said "you have already redeemed this offer" . How do I go about fixing this? Im still on...
- I verified that in a student and then submitted my card details as requested. It then redirected me to the beginning and i redid all the steps then at the end it said "you have already redeemed this ...
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- Community Legend
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Charged $11.00 more than I was supposed to be!
All I have to say is don’t advertise it to be $0.99 for 3 months and then charge me $11.00 extra. If anyone knows how I can get my money back, it would be much appreciated.
- All I have to say is don’t advertise it to be $0.99 for 3 months and then charge me $11.00 extra. If anyone knows how I can get my money back, it would be much appreciated.
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- Community Legend
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Im not subscribed and they charge me money each month
Can soneone pls help each month i can see from the bank 6.99euro charge and on my spotify it says im a free user and im not subscribed
- Can soneone pls help each month i can see from the bank 6.99euro charge and on my spotify it says im a free user and im not subscribed
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- Community Legend
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Premium doesn’t work
I upgraded to Spotify premium but it doesn’t work, I can’t listen to music offline. I tried login out and after that I logged in, but it just doesn’t work. Does anybody knows what to do so it will work? Thanks!
- I upgraded to Spotify premium but it doesn’t work, I can’t listen to music offline. I tried login out and after that I logged in, but it just doesn’t work. Does anybody knows what to do so it will wo...
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- Spotify Star
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes