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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150080 Views

69 replies

10 likes

Premium for Family
  • 150080 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95803 Views

89 replies

4 likes

  • 95803 Views
  • 89 replies
  • 4 likes

3months or 90 days?

I want to use the 3 month trial for 0.99 cents, but im wondering if it 90 days or 3 months. Its the 27th of december now, so if i start the trial today, will it count december as a whole month or will the triall run until 27th of march?

Newbie

I want to use the 3 month trial for 0.99 cents, but im wondering if it 90 days or 3 months. Its the 27th of december now, so if i start the trial today, will it count december as a whole month or wil...

Maxim

Spotify Star

930 Views

1 replies

0 likes

90days
counting
Trail
  • 930 Views
  • 1 replies
  • 0 likes

Student Hulu discount

Hello,I am currently active duty military stationed in Alaska, as well as a student attending Wayland Baptist University. I am not being recognized to sign up for the music/hulu student deal because I am not a "degree seeking student". I can't do tha...

Newbie

Hello, I am currently active duty military stationed in Alaska, as well as a student attending Wayland Baptist University. I am not being recognized to sign up for the music/hulu student deal becaus...

Maxim

Spotify Star

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

I tried to pay for premium for three months. Says a similar offer has already been made.

"Looks like you've already taken a similar offerIt looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more." After I click Continue, it simply redirects me to...

Newbie

"Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more...

Maxim

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

How do I switch from $9.99 a month payments to the one time $99 annual payment?

Hi, I have the $9.99 a month Premium account and wuld like to switch to the $99 annual payment starting in Jan. 2018. Can anyone help me with this?Thanks!

Newbie

Hi, I have the $9.99 a month Premium account and wuld like to switch to the $99 annual payment starting in Jan. 2018. Can anyone help me with this? Thanks!

Maxim

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Premium payment

Can I get premium with Google play money? 

Newbie

Can I get premium with Google play money? 

Maxim

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Slovakia Student Discount

Hello, I would like to ask you about Student Discount which you are offering. How can I submit my highschool into spotify. Also Im not able to choose this kind of offer anywhere.

Casual Listener

Hello, I would like to ask you about Student Discount which you are offering. How can I submit my highschool into spotify. Also Im not able to choose this kind of offer anywhere.

Maxim

Spotify Star

5110 Views

3 replies

0 likes

  • 5110 Views
  • 3 replies
  • 0 likes

Solved!! Giftcards

A couple days ago, i bought a spotify giftcard with a value of 30€. But when i try the code, i always get the message 'premium code not valid.' The code is never used before How can I solve this problem?

Newbie

A couple days ago, i bought a spotify giftcard with a value of 30€. But when i try the code, i always get the message 'premium code not valid.'  The code is never used before  How can I s...

fdecru

Newbie

1070 Views

3 replies

0 likes

  • 1070 Views
  • 3 replies
  • 0 likes

Premium Subscription Unexpectedly stopped

I paid Php9.00 successfully and last December 20,2017 to get that premium service for Php9.00 for three months but then today, my subscription to Spotify appears on the account as Free and I could no longer play music offline. It reverted to Basic fr...

Newbie

I paid Php9.00 successfully and last December 20,2017 to get that premium service for Php9.00 for three months but then today, my subscription to Spotify appears on the account as Free and I could no...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Hi.

Spotify premiun can't take my visa Gift Card. It just says "error, try again "

Regular

Spotify premiun  can't take my visa Gift Card.  It just says "error,  try again "

Tony861

Regular

994 Views

9 replies

0 likes

  • 994 Views
  • 9 replies
  • 0 likes

Solved!! premium problems

hi. theres the premium for 99p per month deal going on. if i set it up on my laptop, will it work on my phone?

Newbie

hi. theres the premium for 99p per month deal going on. if i set it up on my laptop, will it work on my phone?

Bethany_Dawn

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Ask for join "Spotify hi-fi" lossless

Hi, I am trying out Spotify Premium on my multiple devices (Windows 10 and various iOSs devices) and the interface is AWESOME.IT's wonderful that I can route music between my devices with a touch making a seamless continuos experience. BUT, I am not ...

Newbie

Hi,   I am trying out Spotify Premium on my multiple devices (Windows 10 and various iOSs devices) and the interface is AWESOME. IT's wonderful that I can route music between my devices with ...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

HEY how do I know my address on Spotify?

I’m trying to add my mom on my subscription but we don’t remember the address we added, so I’m trying to find it but I have no idea where to look for

Newbie

I’m trying to add my mom on my subscription but we don’t remember the address we added, so I’m trying to find it but I have no idea where to look for 

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

COBRO DE SUSCRIPCION PREMIUM

Buenas tardes,Es la primera vez que me suscribo a una cuenta PREMIUM, la cual entiendo que me debieron cobrar S/0.99 durante 3 meses.sin embargo, me han cobrado S/ 21.90 por realizar pago directamente desde mi tarjeta de debito mediante SAFETY PAY.Qu...

Newbie

Buenas tardes, Es la primera vez que me suscribo a una cuenta PREMIUM, la cual entiendo que me debieron cobrar S/0.99 durante 3 meses. sin embargo, me han cobrado S/ 21.90 por realizar pago directa...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Parece que tu tarjeta es de un pais donde no hay Spotify

bueno , soy de Chile y tengo una tarjeta "mastercard neteller" basicamente es una tarjeta de credito pero de debito/prepago y spotify no me la toma , antes podia pagar cada mes con esta tarjeta pero ahora me dice Parece que tu tarjeta es de un pais d...

Newbie

bueno , soy de Chile y tengo una tarjeta "mastercard neteller" basicamente es una tarjeta de credito pero de debito/prepago y spotify no me la toma , antes podia pagar cada mes con esta tarjeta pero ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Help? A 3 months premium offer has gone.

Hiya, A couple of days ago, I was eligible for a £9.99 offer for 3 months of premium. Offer ends Dec 31st 2017. I accidently clicked off it, but would like to upgrade with this offer!!! How do I go about this?

Newbie

Hiya,   A couple of days ago, I was eligible for a £9.99 offer for 3 months of premium. Offer ends Dec 31st 2017.   I accidently clicked off it, but would like to upgrade with this offe...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Confirmation of Payment for Premium

I have signed up for premium a couple of hours ago but have not received an e mail confirmation. I'm sure I should have done. I have signed up via Facebook. Can you help? Many thanks

Casual Listener

I have signed up for premium a couple of hours ago but have not received an e mail confirmation.  I'm sure I should have done.  I have signed up via Facebook.  Can you help?  Many...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Spotify for 0,99 for 3 months doesn't work for me!

Dear Spotify, I was tempted by your ad to activate my premium account for 0,99PLN per month for 3 months. I have paid via your side for 3 months nearly 60PLN. My account is activated till 31.03.2018 only. Therefore I have NO 3 months for 0,99PLN, but...

Newbie

Dear Spotify,   I was tempted by your ad to activate my premium account for 0,99PLN per month for 3 months. I have paid via your side for 3 months nearly 60PLN. My account is activated till 31...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Cannot add new family member

I have sent an invite to a family member for him to use my family plan suscription and que keeps on receiving this message: http://prntscr.com/hsldng How can I make this family member join the family plan?

Newbie

I have sent an invite to a family member for him to use my family plan suscription and que keeps on receiving this message:   http://prntscr.com/hsldng   How can I make this family memb...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

I'm being charged for spotify premium when I don't have it

It's as simple as the title says, I'm being charged for spotify premium, I don't want spotify premium, my account says it is a free account and yet I'm still getting charged for it. Please help me resolve this issue.

Newbie

It's as simple as the title says, I'm being charged for spotify premium, I don't want spotify premium, my account says it is a free account and yet I'm still getting charged for it. Please help me re...

554 Views

0 replies

0 likes

Help
  • 554 Views
  • 0 replies
  • 0 likes

Does spotify support bank of palestine credit cards?

Hello, I am from Palestine and i have a palestinian credit card from the bank of Palestine, i have tried upgrading to a premium account but there was anerror message that said: "Enter a valid zip or postal code"So my question is, does spotify support...

Newbie

Hello, I am from Palestine and i have a palestinian credit card from the bank of Palestine, i have tried upgrading to a premium account but there was anerror message that said: "Enter a valid zip or ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes