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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70978 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134764 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73672 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257265 Views
156 replies
13 likes
If I get Spotify premium on one of my accounts will I also get it on the my other account, cause they both have the same email?
If I get Spotify premium on one of my accounts will I also get it on the my other account, cause they both have the same email?
Community Legend
292 Views
1 replies
0 likes
I wanna purchase spotify premium per month but it says my card is invalid ... i pay with my credit card everyday so i think my problem is im from quebec and i don't know what to do ... can someone help me !!!
I wanna purchase spotify premium per month but it says my card is invalid ... i pay with my credit card everyday so i think my problem is im from quebec and i don't know what to do ... can someone he...
Casual Listener
891 Views
3 replies
0 likes
Hello, i have a family forfait and 2 days ago i was disconected from premium. So my brother send me back the email (the invitation to the family forfait). I wrote my information (adress and everything) but its does not work, they send an error messag...
Hello, i have a family forfait and 2 days ago i was disconected from premium. So my brother send me back the email (the invitation to the family forfait). I wrote my information (adress and everythin...
Spotify Star
643 Views
3 replies
0 likes
My student subscription ended and I got charged the 9.99 so I cancled it and subscribed again as a student. But it doesn't show up as a student account and won't let me link to my hulu account. What is going on??!
My student subscription ended and I got charged the 9.99 so I cancled it and subscribed again as a student. But it doesn't show up as a student account and won't let me link to my hulu account. What ...
210 Views
0 replies
0 likes
Hi guys..i used to have the family premiun, but i had a problem in my credit card..so today I was going to update my credit card But I bought the plan that u pay all the year just in one payment..but its not for family, its singularIs it possible to ...
Hi guys..i used to have the family premiun, but i had a problem in my credit card..so today I was going to update my credit card But I bought the plan that u pay all the year just in one payme...
197 Views
0 replies
0 likes
I have only two Spotify accounts, one is free and one is a part of a family plan (not the one who is paying). However, I am still getting billed for a normal premium account anyways since September, please help fix this problem thank you.
I have only two Spotify accounts, one is free and one is a part of a family plan (not the one who is paying). However, I am still getting billed for a normal premium account anyways since Septem...
Roadie
483 Views
3 replies
0 likes
I have my spotify premium account through my phone provider. When I try tp purchase a gift card (for my Dad who does not yet have an account) I get an access denied message saying I need to call my cell provider because my account is through them. Do...
I have my spotify premium account through my phone provider. When I try tp purchase a gift card (for my Dad who does not yet have an account) I get an access denied message saying I need to cal...
168 Views
0 replies
0 likes
I’m trying to purchase them premium for .99 a month for 3 months but I cannot find the Link to do so.
I’m trying to purchase them premium for .99 a month for 3 months but I cannot find the Link to do so.
209 Views
0 replies
0 likes
I got an email for an offer for $99 for one year of premium, allowing you to save 2 months worth of payments. But when I clicked the link to buy it, spotify gave me an "ineligible for $99 for one year of premium" message. Any ideas on why I would be ...
I got an email for an offer for $99 for one year of premium, allowing you to save 2 months worth of payments. But when I clicked the link to buy it, spotify gave me an "ineligible for $99 for one yea...
272 Views
0 replies
0 likes
Friends, I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20-Jan 19th, or if the $99 special will BEGIN starting Jan 20t...
Friends, I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20...
636 Views
0 replies
0 likes
So i tapped on the icon to purchase the 3 months but then it took me to the internet but i don’t have a credit card i only have money on my Apple account so idk how to purchase it through the Apple store
So i tapped on the icon to purchase the 3 months but then it took me to the internet but i don’t have a credit card i only have money on my Apple account so idk how to purchase it through the Apple s...
255 Views
0 replies
0 likes
Why is it telling me I have until Dec 21, 2018, with my premium but the day of the 21 I don't have it. This is not the first time it tells me I have till said day but goes out on the said day but other subscriptions I pay to say you have until said d...
Why is it telling me I have until Dec 21, 2018, with my premium but the day of the 21 I don't have it. This is not the first time it tells me I have till said day but goes out on the said day but oth...
210 Views
0 replies
0 likes
I can't pay spotify premium 3 months for 49.990 even though I have balance 51.000. what's my problem? btw I'm from Indonesia and my provider is "3"
I can't pay spotify premium 3 months for 49.990 even though I have balance 51.000. what's my problem? btw I'm from Indonesia and my provider is "3"
183 Views
0 replies
0 likes
Looking to save some money by merging individual accounts into a family plan, but don't necessarily want to see other people's music, nor would i want them to see mine necessarily... just a privacy thing. I assume that no one can freely look at the o...
Looking to save some money by merging individual accounts into a family plan, but don't necessarily want to see other people's music, nor would i want them to see mine necessarily... just a privacy t...
136 Views
0 replies
0 likes
Please help - I am already a premium subscriber myself and I've tried 4 times this morning with two different credit cards trying to gift a 6 months subscription and each time it says payment will not go through. I am 100% they are valid credit cards...
Please help - I am already a premium subscriber myself and I've tried 4 times this morning with two different credit cards trying to gift a 6 months subscription and each time it says payment will no...
Casual Listener
252 Views
2 replies
0 likes
I have moved from the UK to Thailand and have a Thai Account with Bangkok Bank, they have given me a Union Pay debit card - as visa and MasterCard have been phased out and this will be the only debit card they do. I want to switch my payment - when w...
I have moved from the UK to Thailand and have a Thai Account with Bangkok Bank, they have given me a Union Pay debit card - as visa and MasterCard have been phased out and this will be the only debit...
804 Views
0 replies
0 likes
I can not make the payment for the family premium plan ( on the credit card)
I can not make the payment for the family premium plan ( on the credit card)
Community Legend
515 Views
5 replies
0 likes
I paid 99 cent for a three month subscription ( was supposed to end in March). Now I’m being told my payment didn’t take but it’s already came out of my account.
I paid 99 cent for a three month subscription ( was supposed to end in March). Now I’m being told my payment didn’t take but it’s already came out of my account.
208 Views
0 replies
0 likes
Hi,I've recently chosen a new Spotify subscription plan (paid 1-year upfront) over the monthly subscription. What happens when I choose to turn my account in a family account now? Thanks.Tanja
Hi, I've recently chosen a new Spotify subscription plan (paid 1-year upfront) over the monthly subscription. What happens when I choose to turn my account in a family account now? ...
267 Views
0 replies
0 likes
Hello! I would like to buy Spotify membership for 3 months for my mother in law who lives in France (I live in Denmark). Where can I do this? It is not clear anywhere how I do this online? Many thanks,Johanna
Hello! I would like to buy Spotify membership for 3 months for my mother in law who lives in France (I live in Denmark). Where can I do this? It is not clear anywhere how I do this online? ...
Newbie
249 Views
1 replies
1 likes
