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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72899 Views
31 replies
2 likes
Moderator
121003 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157455 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308326 Views
170 replies
13 likes
When I opened the Spotify app, it gave me a pop up that said $99 for the year (promotion). I clicked on the link and it took me to a website, but there was nothing on the website about signing up for that promotion. How do I get the $99 per year rate...
When I opened the Spotify app, it gave me a pop up that said $99 for the year (promotion). I clicked on the link and it took me to a website, but there was nothing on the website about signing up for...
Community Legend
347 Views
1 replies
0 likes
My account was charged 2 times for the month of December, the charges were a day apart from eachother. We only have 2 users on one premium family account. How can I get this issue resloved? We love spotify but seem to be having issues with the premiu...
My account was charged 2 times for the month of December, the charges were a day apart from eachother. We only have 2 users on one premium family account. How can I get this issue resloved? We love s...
207 Views
0 replies
0 likes
Hi! My business has been being charged for spotify for some time now, and I would like to find out what account it is linked to! I've tried every email we have, but cannot find it! Is there any phone number I can call for billing support.
Hi! My business has been being charged for spotify for some time now, and I would like to find out what account it is linked to! I've tried every email we have, but cannot find it! Is th...
Not applicable
268 Views
1 replies
0 likes
hello, today i was trying to buy premium(the option of 0.5 dollars) and it says that i have already buy a similar deal and i didn,t. please help.
hello, today i was trying to buy premium(the option of 0.5 dollars) and it says that i have already buy a similar deal and i didn,t. please help.
Not applicable
292 Views
1 replies
0 likes
Hi, I accidentally bought spotify premium on a different account and I canceled it and it told me than it was going to cancel 3 months by now. I don’t use that account and I want my money back
Hi, I accidentally bought spotify premium on a different account and I canceled it and it told me than it was going to cancel 3 months by now. I don’t use that account and I want my money back
280 Views
0 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium.&nb...
Not applicable
1134 Views
3 replies
1 likes
At my profile it says Panama and I’m at different country. When I go to subscription to update payments details, doesn’t appear to change the country.
At my profile it says Panama and I’m at different country. When I go to subscription to update payments details, doesn’t appear to change the country.
Not applicable
533 Views
1 replies
0 likes
I was browsing my bank account & noticed that Spotify charged me for regular premium instead of student. I updated my account and everything & nothing has changed.
I was browsing my bank account & noticed that Spotify charged me for regular premium instead of student. I updated my account and everything & nothing has changed.
226 Views
0 replies
0 likes
Trying to log in to take advantage of this deal, and I keep getting an error page. Is anyone else having the same problem?
Trying to log in to take advantage of this deal, and I keep getting an error page. Is anyone else having the same problem?
Casual Listener
705 Views
2 replies
0 likes
I started working at starbucks 2 weeks ago and when I try to access the spotify premium it keeps telling me something went wrong try again. Please fix this.
I started working at starbucks 2 weeks ago and when I try to access the spotify premium it keeps telling me something went wrong try again. Please fix this.
Roadie
339 Views
1 replies
0 likes
Hi I am spotify premium user currently residing in Germany. I am going to India in the month of January 2018. I was wondering if I could still use spotify there and be able to listen to New Songs or download some music for my playlists to listen offl...
Hi I am spotify premium user currently residing in Germany. I am going to India in the month of January 2018. I was wondering if I could still use spotify there and be able to listen to New Songs or ...
234 Views
0 replies
0 likes
I signed up with Fido in June but only activated "6 month's free with Fido" September 1st. I am only able to receive the remaining time from the start of my activation of Fido and not Spotify. Is there a way to get the 6 month's free starting from wh...
I signed up with Fido in June but only activated "6 month's free with Fido" September 1st. I am only able to receive the remaining time from the start of my activation of Fido and not Spotify. Is the...
Newbie
441 Views
2 replies
0 likes
Hi,I've tried to buy a Student Subscription. When Spotify sent me to SheerID I enterd the files requested. As I dind't see any mail coming I tried to subscribe a couple of times more, because it was written that the wouldn't have took money, then I s...
Hi, I've tried to buy a Student Subscription. When Spotify sent me to SheerID I enterd the files requested. As I dind't see any mail coming I tried to subscribe a couple of times more, because it wa...
207 Views
0 replies
0 likes
ACTIVE LA SUSCRIPCION PREMUIM Y DESEO SABER CUANTO SE DEMORA EN VERSE REFLEJADA EN MI CUENTA GRACIAS
ACTIVE LA SUSCRIPCION PREMUIM Y DESEO SABER CUANTO SE DEMORA EN VERSE REFLEJADA EN MI CUENTA GRACIAS
2068 Views
0 replies
2 likes
Hi, I don't mind a commercial offering, especially when it's about a good pricing (12 months Premium for 99). But why do I keep on receiving e-mails and alerts in the app on this offering, even long after having purchased it. It's annoying and unprof...
Hi, I don't mind a commercial offering, especially when it's about a good pricing (12 months Premium for 99). But why do I keep on receiving e-mails and alerts in the app on this offering, e...
234 Views
0 replies
0 likes
Hi,I just signed our family up for Premium Family at Christmas.When my son switched his Premium account, which had just renewed, over to the family account, he did not receive a refund for his almost full unused month. Should he not be receiving a re...
Hi, I just signed our family up for Premium Family at Christmas. When my son switched his Premium account, which had just renewed, over to the family account, he did not receive a refund for his al...
Casual Listener
380 Views
2 replies
0 likes
YA LLEVO DOS DIAS INTENTANDO ACTIVAR SPOTIFY PREMIUM Y ME RECHAZA LA TARJETA DE DEBITO Y YA PROBE CON DOS DIFERENTES
YA LLEVO DOS DIAS INTENTANDO ACTIVAR SPOTIFY PREMIUM Y ME RECHAZA LA TARJETA DE DEBITO Y YA PROBE CON DOS DIFERENTES
225 Views
0 replies
0 likes
Weet iemand hoe je dit doet?
Weet iemand hoe je dit doet?
1028 Views
0 replies
1 likes
I'm Typing in the details after clicking accept invitation but it is not letting me join the family, it just says 'Oops something went wrong, please try again'
I'm Typing in the details after clicking accept invitation but it is not letting me join the family, it just says 'Oops something went wrong, please try again'
Casual Listener
380 Views
2 replies
0 likes
Hello! I have been a Premiun user for a while now and there was this offer about getting Premium for a year for 99 euros... But right after getting that offer I found out that Spotify has a student discount 4,99 €/month. If I would have known I would...
Hello! I have been a Premiun user for a while now and there was this offer about getting Premium for a year for 99 euros... But right after getting that offer I found out that Spotify has a student d...
Casual Listener
612 Views
6 replies
0 likes
