premium subscription

kn_uhldm-vawb · 2018-10-04

Premium

Country

Scotland

Device

Iphone 7

Operating System

(iOS 10

My Question or Issue

I previously had premium and when I logged in to Spotify today it was saying I did not have premium it

Billy-J · 2018-10-04

Hey @kn_uhldm-vawb, and welcome to the community.

Hope you're doing great!

In this case, could you try logging out and back in? If that doesn't help, it may be possible that you have more than one account with Premium. In that case, please check out this support article for more info.

If there are any error messages being shown, feel free to send those over as well (make sure to hide sensitive info when posting to the community).

Let me know how this goes 🙂

Billy-JSpotify Star

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