Did anyone get a new update yesterday? new layout interface for premium? well I've been a premium user since january, and yessterday i noticed a dramatic change on my spotify account & im receiving mixed information as to why.
All of my artists are not showing , i can only see 4 artists, same for albums i can only see 9 albums. i have a well over 100 artists and albums and I was able to view my full catalog up until yesterday morning. I went through all the troublshooting , i have no other accounts i only use one and it still says premium.
i chatted with a rep yesterday, he went through troubleshooting with me and came to the conclusion that spotify had updated over night with a new layout , and it could take a up to 24 hours for the update to fully come in on my app, so i said ok fine. so today , its way past 24 hours and i still dont see all of my artists etc. so i did a second chat with a different rep, now he tells me something completely different that this is the full update, they removed the features to view all your artists and albums and songs. The rep said i can put in a request feedback to add these features back...
Is this true for anyone else? does this not sound right? as a premium user i should be able to view all of my artists not just 4 of them etc , this cant be an acutal update, can anyone confirm this? what is going on?? The only thing that I have that is a premium feature is being able to choose any song to listen too and no ads.
spotify version: 18.104.22.1684