Autoplay not working

[ptxmg19ak]

Plan

Free

Country UK

Device

Samsung

My Question or Issue

I've had my Autoplay turned off for years since I first discovered the feature and yet I keep getting suggested songs playing. I even got some today while listening to one of my playlists after 20 minutes for a playlist of ~120 songs.

[MihailY]

Hey @ptxmg19ak,

Thanks for reaching out.

Judging from the description of your issue, it sounds like you have the Smart Shuffle feature enabled (more info here). Try disabling it as described in the linked article and let us know if the behavior persists.

If yes, please send over a short video of your playlist and your queue and let us know the model, OS version and Spotify version of your device.

Keep us posted.