Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please give users the option to turn off the DJ voice. It's an absolutely terrible feature.
just me checking in for the 2984th time to see if shutting off the narration is possible yet...
any movement on this? looks like it's a pretty popular request.
From this and other issues I see in the forums, it's evident that customer opinion and satisfaction is not a driving factor in Spotify's development strategy.
I changed the voice to Spanish
Do spotify mods always have to act like the problem is hard to understand or advise to just not use the problematic parts of their service?
My problem (aside from the voice being totally unnecessary to the functionality) is that he is often LOUDER than my music that follows. Like what? How can spotify have support threads that are THIS old and nothing is ever done? I'm going to chat with my family in my plan about seeking alternatives.
The DJ is good, but there should be the option for it not to talk AT ALL!
I dont like the DJ feat, please let people choice
I enjoy the DJ mix but not the voice. I can't understand who at Spotify thought that adding a voice would be a great idea, and then chose that particular voice!
I have a workaround, I just stream the DJ mix to a Sonos speaker because, thankfully, it seems that Sonos does not allow the voice. Please Sonos never agree to the DJX voice 🙂 Spotify, please get your act together on this one - just give us the ability to turn off the voice, one switch is all it takes! You can then monitor how popular it is 🙂
To be clear this is not a solution this just avoids the problem, please can we have the ability to use the AI playlist feature without the annoying voice!
let me get this straight - there is no solution?
The DJ is super annoying. He sounds like an **bleep**. What a ridiculous system. Give us different voice choices and allow us to have no voice at all. Not that hard Spotify! ALWAYS BE IMPROVING!
This is a horrible feature. We pay to listen to what we choose to listen to. Dj is annoying
The fact that this issue has been outstanding for as long as it has, tells us all about Spotify's management. These forums are largely to keep customers placated -- but I am willing to bet that Spotify rarely, if ever, takes these seriously. There are other long-standing issues here, with no meaningful change. It's just how their business model works, for the time being.
As is always the case, Spotify dominates its space for now. But someone will come up with a better "mouse trap" and that will change. Seems to always happen that way. That, or they get acquired and "new management" comes in and fires and lays off the people who were involved in these bad business decisions 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…