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How to remove an empty podcast?

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How to remove an empty podcast?

I added a podcast to my library, but the creator removed all episodes. Now when I click on it, I see notification about internet connection. I cannot remove it from my library and it's really annoying for me, because I like to have it well organized.
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Hi there!

 

Sorry for the late reply, we just came by this post.

 

By unfollowing the podcast it should disappear from Your Library. You can unfollow it by going to Your Library > Podcasts and pressing and holding on the podcast (right-clicking if you're on desktop) > Unfollow.

 

If the issue persists, feel free to send over a screenshot / screen recording which shows how things look on your end.

 

Cheers!

 

YordanModerator
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Hey there @ninthwitch,

 

Thanks for the reply and the video recording.

 

This is most likely an issue with the cache on the phone. First of all, try opening the podcast page and unfollowing the podcast. If that doesn't work and the podcast page doesn't exist, run a clean reinstall of the app. You can follow this Guide, where you'll find instructions on how to remove all app data and cache, before reinstalling. This usually takes care of similar issues. Since the podcast was removed, it should disappear from your library eventually, unfortunately we can't say exactly when.

 

Note: clearing the app data and cache will remove your content downloaded for offline listening, so you'll need to re-download once you reinstall the app.

 

Let us know how it goes.

AlexModerator
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5 Replies
Marked as solution

Hi there!

 

Sorry for the late reply, we just came by this post.

 

By unfollowing the podcast it should disappear from Your Library. You can unfollow it by going to Your Library > Podcasts and pressing and holding on the podcast (right-clicking if you're on desktop) > Unfollow.

 

If the issue persists, feel free to send over a screenshot / screen recording which shows how things look on your end.

 

Cheers!

 

YordanModerator
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Hi, Thank you for reaching out. I do not have this issue on the computer,
only in the mobile app.

I recorded a short video, where you can sort of see that I am pressing on
the podcast, but nothing happens - it's the last one on the list, Harry
Potter audiobook.
For other podcast, I can unfollow them without any issues, just as in the
instruction you provided.

Best regards,
Anna

Marked as solution

Hey there @ninthwitch,

 

Thanks for the reply and the video recording.

 

This is most likely an issue with the cache on the phone. First of all, try opening the podcast page and unfollowing the podcast. If that doesn't work and the podcast page doesn't exist, run a clean reinstall of the app. You can follow this Guide, where you'll find instructions on how to remove all app data and cache, before reinstalling. This usually takes care of similar issues. Since the podcast was removed, it should disappear from your library eventually, unfortunately we can't say exactly when.

 

Note: clearing the app data and cache will remove your content downloaded for offline listening, so you'll need to re-download once you reinstall the app.

 

Let us know how it goes.

AlexModerator
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Hi,

Clearing the app data already solved the issue, I didn't have to reinstall the app.

 

Thank you so so much! It's been bugging me for months!

Best,

Ania

Hey @ninthwitch,

Thank you for keeping in contact. 

We're glad to know that everything is working fine now. It's always a pleasure to help.

If anything else comes up, the Community is just a post away.

Cheers!

OscarDCModerator
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