Playlists not working

[lucardoso-1]

Plan

Premium

Portugal

Device

Asus

Operating System

Android

Lately I can't play any of my playlists. I click on the shuffle play button, a random song starts and stops after a few seconds. I skip to another one and the same happens. Pressing the play button again doesn't resume the song at all. I've pressed the shuffle button numerous times and nothing changes. I can't see any change on the configuration tab that fixes this.

[Dian]

Hey @lucardoso-1,

Thanks for posting in the Community.

Have you tried performing a clean reinstall of the app as described on this page? 

Is the described issue occurring only on one device or on multiple devices? How about a different account - is it the same?

What network are you connected to? Could you try switching networks?

Keep us posted,

Cheers!