Problem with downloading

[MichalVocl]

Hello I have a problem. I can't download songs to my device and it says: The limit of the number of devices has been reached. I drowned my old phone so I don't know how to log out on it or anything....
Thank you for your advice.

[Leah64]

Same

[New user]

App incorrectly says that there are other offline permitted devices

[ribezaz]

Welcome to the Spotify Community, it's great to have you here!

In that case, log in on one of the old devices you no longer use Spotify on, tap your profile picture > Settings & Privacy > go to Storage > select Remove all downloads.

You can also manually remove downloads, and for more information, check out this article.

If you still have issues, let me know here so I can investigate further, okay?

Keep me updated,
cheers,
ribezaz 🎧💚