Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

Elli_963

Regular

289301 Views

90 replies

88 likes

  • 289301 Views
  • 90 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

isaacmendc

Casual Listener

149717 Views

232 replies

44 likes

  • 149717 Views
  • 232 replies
  • 44 likes

Print Spotify playlists to PDF

Hi.I have struggled a long time to copy playlist data to conversations about music with my friends.I would have liked to have a copy or export feature for playlist, artists, alvums and titles, but there's no working feature to do this. There were old...

Regular

Hi. I have struggled a long time to copy playlist data to conversations about music with my friends. I would have liked to have a copy or export feature for playlist, artists, alvums and titles, bu...

markspot

Newbie

14404 Views

2 replies

2 likes

  • 14404 Views
  • 2 replies
  • 2 likes

Superuser Contribution Update followed artists

Spotify should update all of our followed artists in the following Section instead of only displaying some artists.

Music Fan

Spotify should update all of our followed artists in the following Section instead of only displaying some artists.

Mandamarie23891

Music Fan

1614 Views

7 replies

0 likes

  • 1614 Views
  • 7 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountry DeviceSamsung / PCOperating SystemAndroid / Windows 10 My Question or IssueSo I have copied my local files into a 'new folder' and I can see a total of 3999 songs in it, however, when I try to copy (ctrl A) to a playlist I only get...

Visitor

Plan Premium Country   Device Samsung / PC Operating System Android / Windows 10   My Question or Issue So I have copied my local files into a 'new folder' and I can see a total o...

AlejaR

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove song from On Repeat playlist

Account seems to got hacked last week and played 2 songs i dont know and i dont like multiple times. Both songs got to my on Repeat playlist at 3rd/4th place which is very annoying because i dont like both songs and its something the hacker played. I...

Newbie

Account seems to got hacked last week and played 2 songs i dont know and i dont like multiple times. Both songs got to my on Repeat playlist at 3rd/4th place which is very annoying because i dont lik...

Vasil

Moderator

1529 Views

1 replies

0 likes

  • 1529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist folders are no longer showing on mobile device.

PlanPremiumCountryUSADeviceGalaxy Note 9Operating SystemWindows 10 & Android My Question or IssueMy playlist folders, that have been showing until a few weeks ago, stopped showing on my mobile phone app and I am missing allot of work in playlist orga...

Casual Listener

Plan Premium Country USA Device Galaxy Note 9 Operating System Windows 10 & Android   My Question or Issue My playlist folders, that have been showing until a few weeks ago, stoppe...

hankjazz

Newbie

5332 Views

9 replies

2 likes

  • 5332 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Daily Mix changes multiple times a day

If I exit out of the playlist and reenter, the daily mix will change. If i exit out and reenter multiple times a day, it changes multiple times a day. This is only happening on a new laptop I got, this did not happen on my old laptop or my phone.

Visitor

If I exit out of the playlist and reenter, the daily mix will change. If i exit out and reenter multiple times a day, it changes multiple times a day. This is only happening on a new laptop I got, th...

Satyrx

Casual Listener

15799 Views

51 replies

15 likes

  • 15799 Views
  • 51 replies
  • 15 likes

Superuser Contribution Belge francophone - choix néerlandophones

PlanPremiumCountryBelgiumDeviceSamsungOperating System Android My Question or Issue Belge francophone, j'ai beaucoup plus de propositions en flamand pour les artistes, dernières sorties et podcasts.Y'a t il un moyen de paramétrer ma localisation, qui...

Visitor

Plan Premium Country Belgium Device Samsung Operating System  Android    My Question or Issue   Belge francophone, j'ai beaucoup plus de propositions en flamand pour le...

lobou

Visitor

381 Views

2 replies

1 likes

  • 381 Views
  • 2 replies
  • 1 likes

Wiedergabeliste

Ich fände es gut wenn man in die Wiedergabeliste einfacher rein kommt und auch Lieder daraus löschen kann. Wie komme ich überhaupt in die Wiedergabeliste, geht das ? Wo kann ich sehen was drin ist. grüße Maik

Visitor

Ich fände es gut wenn man in die Wiedergabeliste einfacher rein kommt und auch Lieder daraus löschen kann. Wie komme ich überhaupt in die Wiedergabeliste, geht das ? Wo kann ich sehen was drin ist. ...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Quick Shuffling of Playlist

I have a playlist with just about 3000 songs from all genres, artists, etc. It is a pain to drag and drop every song, especially because it takes over a minute to drag a song at the bottom and put it towards the top. Is there a button that will shuff...

Newbie

I have a playlist with just about 3000 songs from all genres, artists, etc. It is a pain to drag and drop every song, especially because it takes over a minute to drag a song at the bottom and put it...

Amay

Spotify Star

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Solved!! I can't delete my own playlist

PlanPremiumCountryPoland DeviceCustom built PCOperating SystemWindows 11 My Question or IssueI can't delete this playlist: https://open.spotify.com/playlist/2MOXe4JeoRqIh1OKftTrNV. After right-clicking, selecting Delete and confirming that this will ...

Regular

Plan Premium Country Poland   Device Custom built PC Operating System Windows 11   My Question or Issue I can't delete this playlist: https://open.spotify.com/playlist/2MOXe4JeoR...

argonic_man

Regular

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Superuser Contribution unable to select local source

PlanPremium DuoCountryUKDeviceGalaxy Z Fold6Operating SystemAndroid 14My Question or IssueI am unable to select a local source for my local files. I have the option on, I am a able to open the playlist but it consists of every piece of audio on the d...

Casual Listener

Plan Premium Duo Country UK Device Galaxy Z Fold6 Operating System Android 14 My Question or Issue I am unable to select a local source for my local files. I have the option on, I am...

OscarDC

Moderator

480 Views

3 replies

0 likes

  • 480 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files on Android phone

PlanPremiumCountryUKDeviceSamsung Galaxy A21sOperating SystemAndroid 12 My Question or IssueI have enabled local files in settings but I can't find local files in my library. The files I want to access are all saved on the phone's SD card

Casual Listener

Plan Premium Country UK Device Samsung Galaxy A21s Operating System Android 12   My Question or Issue I have enabled local files in settings but I can't find local files in my library....

ov3rl0rd_

Casual Listener

1141 Views

4 replies

1 likes

  • 1141 Views
  • 4 replies
  • 1 likes

Superuser Contribution Skips

Opened Spotify for the first time today, I started playing my songs and I could not skip. I closed the app and reopened it and it didn’t fix anything. I would like to know the issue and how to resolve.PlanFreeCountryAmericaDevice(iPhone 8, Samsung Ga...

Casual Listener

Opened Spotify for the first time today, I started playing my songs and I could not skip. I closed the app and reopened it and it didn’t fix anything. I would like to know the issue and how to resolv...

Joan

Moderator

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have downloaded playlists but only some songs play when I have it set to offline mode?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Sabrinamarie10

Visitor

1414 Views

2 replies

0 likes

  • 1414 Views
  • 2 replies
  • 0 likes

Phone doesnt show local files in playlist.

PlanPremiumCountryUnited states DeviceSamsung galaxy s22Operating System Android / Windows My Question or IssueMy phone won't play or show local files that are in a playlist. The files are on my phone and PC. It shows up and plays fine on PC. If I pl...

Newbie

  Plan Premium Country United states   Device Samsung galaxy s22 Operating System  Android / Windows    My Question or Issue My phone won't play or show local fil...

MissMarLun

Newbie

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution How does spotify sort local local files?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue I have been combing through this forum and several others trying to get my locally stored podcast playlist to sort properly...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue   I have been combing through th...

Vasil

Moderator

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: It constantly says I'm offline even though I have a secure internet connection

Hey! This issue is still an issue. I am unable to resolve it, and trying to go to the page results in an "Access Denied" page. Please fix**bleep** Spotify!

Newbie

Hey! This issue is still an issue. I am unable to resolve it, and trying to go to the page results in an "Access Denied" page. Please fix**bleep** Spotify!

HibbertM

Casual Listener

252 Views

2 replies

0 likes

  • 252 Views
  • 2 replies
  • 0 likes

Superuser Contribution Collaborative Playlist No Longer Working

Hello, happy holidays everyone! I was wondering if anyone has faced this issue before- a collaborative playlist I had with an old friend (made by the old friend) has been working for 2 years but all of a sudden the other day when I went to view it, n...

Newbie

Hello, happy holidays everyone!    I was wondering if anyone has faced this issue before- a collaborative playlist I had with an old friend (made by the old friend) has been working for 2...

Not applicable

3996 Views

4 replies

0 likes

  • 3996 Views
  • 4 replies
  • 0 likes