Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
I need some help because my songs change on different networks. On my home wifi, it's the original version but on my data or another network, it's completely different.
PlanPremiumCountryUSADeviceiPhone 13 mini, Windows 11 PC, Pixel 7a My Question or IssueI have some playlists that I have been adding music to over the course of a few years. Currently the sorting of the playlist defaults to oldest on top, newest on t...
PlanPremiumCountryEcuadorDevicePC/Samsung S21Operating SystemWindows 11/Android My Question or Issue On Windows and Android app, when I delete one liked song on my Likes, if there are the same track (on different albums) all the songs goes unliked.
It says I have my 47 songs but it's not showing any of them
For some reason the songs I have been listening to on repeat recently have no been appearing on this list, whilst songs I have not listened to are stuck on thier position on the list. Does anyone know why this is?
PlanPremiumCountryUnited KingdomDeviceiPhone XR, IPad AirOperating System(iOs) My Question or IssueIs there a way to download only to my phone? My phone has ample storage but my (work) iPad is very limited 16gb
I am logged in to my spotify account and have been given a link to add to a group playlist for a group event, but I get the following message when I click the link: Page not available. Unable to claim permission.
It would be very nice if daily mixes could play songs in multiple languages. currently a daily mix shuffles songs only in one language.
It'd nice if there were a feature to make playlists inside a playlist, it'll help organise my music better..
When my wife joined Spotify with Duo, it brought some play lists and other things that were on our joint free version of Spotify. I think they are not now on her playlist, they still show up on her library. She's alright with it, but is there not a w...
Usually when I search for a song and play it, random songs plays after which to me is a good way to explore new music. But for a week now it’s just been the exact same songs in the same exact order after the searched song is done playing and it’s dri...
Hi everyone!My question is if in some way my playlist, which has a personalized order, can be inverted so that the most recent songs appear at the top and not at the bottom. I have an iOS device. Thanks!
Playing downloads internationally as I travel overseas frequently can I play my downloads internationally offline (or even online)PlanPremiumCountry New Zealand Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...
It was playing fine yesterday afternoon.
PlanPremiumCountryIndiaDevice laptopOperating SystemWindows 10 My Question or IssueThe auto-radio that plays after you've finished the last song of a playlist and you are not in either the repeat/shuffle mode keeps playing the same song. (The Ladder ...
This problem is a bit complicated, but I suspect it's the "made for you" algorithm being over-eager. -I'm listening to a "Made for You" Playlist containing 150 songs. -I WANT to listen to them all in order and as I go add some songs to my liked songs...
A few weeks ago I was missing one of my playlists. After a little research I discovered that my playlist was set deleted but I could restore it in my spotify desktop account. In this moment i thought that I somehow deleted it by myself. But yesterday...
Plan: PremiumCountry: Germany DeviceWindows 11Operating SystemWindows 11 My Question or IssueI have many folders with playlists in my library, and I see the folders in the Android app. However, I currently (2024-03-29 4:45 PM CEST) do not see the fol...
When clicking 'add to playlist' it should add it no matter what. Before a pop up said 'are you sure, this song is already on the playlist' but you could still say yes or no to that whereas now it's either there once or not. I've tried adding it again...
I log into Spotify, make a playlist, and tried to enhance it. I noticed that the enhance button was gone, and after some research, I found out it had been replaced by smart shuffle. I did all the steps to enable it, and no smart shuffle. Either I'm d...