Release Radar includes wrong artist with same name as desired artist

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Release Radar includes wrong artist with same name as desired artist

abcdefgabcdefg
Visitor

I constantly find my Release Radar recommending songs by an artist (say A) with the same name as an artist (say A') that I might actually wanna listen to. This is extremely dumb as an issue because these two artists are listed as genuinely different artists in Spotify and the newly recommended song by a wrong artist is listed as a song of A' in the system. A reasonable conclusion is that at least Release Radar does not look into the artist IDs but just merely refers to their names. This happens to like 5 different artists to me and my Release Radar is contaminated by songs which I have absolutely no interest in. I believe this is a very basic bug that can be fixed in like 5 minutes.

Mihail
Moderator

Here's an as short as possible version of a previous post in this thread, explaining the behavior of the Release Radar.

 

  • I receive tracks from artists I don't follow at all in my Release Radar - This is intended and we don't plan on changing this. The Release Radar doesn't only help you keep track of artists you follow, but is meant to allow you to discover new music from others we think you might enjoy. It is also one way for Spotify to help artists get their music noticed.

 

  • I get music that I don't enjoy at all in my Release Radar - This means our algorithm doesn't know your music taste so well. There can be many reasons behind this, but the rule of thumb to improve the music you receive in the automatically generated playlists for you is to listen to music without a private session, use the like and hide features, have more intentional music listening habits rather than opportunity based and when you discover something new that you enjoy, listen to it proportionally more than other content. Following these guidelines should give you better recommendations in time. It will still not be perfect and it can vary from person to person, but we're constantly improving these as we go.

 

  • I get tracks from artists that are named exactly the same as ones I follow and enjoy, but it turns out the track is unrelated to that artist and they only have the same name. - This happens if a track initially gets erroneously uploaded to the artist you follow. It can be that the error is already corrected by the time your Release Radar updates, but it already captured the track on its upload. It can happen with featured artists as well. Currently, there's no technical solution in place than can prevent errors like this happening, as we rely on submitted metadata. If you spot an incorrect content, it's best to report it as described here. Make sure your report is clear. If you can't find an artist profile with the same name as the one you follow, it probably hasn't been created yet and is part of the reason the error occurred. Point that out in your report to ensure it can be processed efficiently.
228 Replies

Cpbeats523
Visitor

Though this is marked as solved I am still having this issue! Can’t believe Spotify doesn’t use artist unique ids instead of names. Last week a song in my release radar was even credited to the wrong artist with the same name (one is an alternative band with a female singer and the other is a rapper so it’s pretty easy to tell when their mixed up). Can’t find any way to report the issue without having to go through twenty help articles and chat bots first. 

decuman
Music Fan

Another **bleep** artist:

spotify:artist:3HFJpoKcCFUZYsGAYSmtKJ

can't even tell how many artists live under this area... what a mess! : (

decuman
Music Fan

Today all Clutch ( spotify:artist:161AC1AVRkIGIMxyj5djFQ ) fans are getting smacked with this:

decuman_0-1595551714545.png

spotify:album:6HKx4KTfGoQbI9bL2LHpkN

 

Thanks, Spotify

 

 

 

 

 

Another_David
Regular

Another_David
Regular

decuman
Music Fan

And another **bleep** **bleep** **bleep** artist is hijacking my following list
spotify:artist:5holNSrfeIekELVcG1hmYq

decuman_0-1595811866975.png

 


That's not the right MONOLOG artist.
all the good tracks are >10K and a **bleep** <1K one from a **bleep** hijacker is number TWO ?!?!?! IS THIS A JOKE?
It was absolutellly different artist when I started following it and now I'm forced to sumble and listen to smth. I would have never ever willingly listen to even in my nighmares. I've already unfollowed a good dozen of artist because of this issue! SPOTIFY - do something, please!!!

jknapper
Casual Listener

I have had the same for a while now with quite a few different artists. Often not the same nationality or genre.

I got the wrong Pendulum artist, wrong Polaris, wrong Slayer (this one was a featured artist where once I checked "view artists, it took me to the correct Slayer page. It was a hip-hop song and the Slayer I listen to is a heavy metal band), wrong Architects. I have screenshots for all of this but it'd be over the maximum screenshot limit and size limit

JoebRogers
Casual Listener

Same issue! I came here looking to complain after being mislead by a track by a different Pendulum last week, and now Architects this week. Getting quite annoying.

Katerina
Moderator
Moderator

Hey there everyone, 

 

Thanks again for all your reports about this!

 

We've passed them along to our tech teams who will be looking into this.

 

If you come across this issue in the future, the best way to report this is by reaching out to us here. This way, our support team can investigate further behind the scenes for you.

 

On another note, we hope you won't mind us marking this post as a solution so it's more visible for other users with a similar question.

 

Hope this info is helpful but don't hesitate to give us a shout if there's anything else!

 

Have a lovely day 🙂

KaterinaModerator
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shawndiaz
Casual Listener

Ok, this is just ridiculous! 

The band Tonic.... a great band from 1993 with awesome hits like "If you could only see," suddenly shows up on my Release Radar singing in a foreign language (Japanese? Mandarin?). This artist Tonic is NOT the awesome band I mention in the previous sentence.

 

Correct Tonic: https://open.spotify.com/artist/6qXwLwTLdA44HYsA26vaNU?si=erJsdZQaS6ea4AxI4eOdhw

 

Wrong Tonic: https://open.spotify.com/artist/09mQ334wKz424dnCABYM9q?si=LY-2_NrATDCbr2ZhDGNN-Q

 

exsiccation
Roadie

I'm tired of nearly 50% of my Release Radar slots used up by hip-hop collabs where a half-dozen bedroom artists have squatted on larger artists' names. If I was a betting person, I'd say this is deliberate exploiting of the algorithm to get plays on their songs, basically the musical equivalent of domain squatting.

 

Either way, it's been 8 months since the "solution" to this issue was posted (aka "we'll look into it"). Is this problem still being "looked into" or is it being ignored in perpetuity as the community has come to expect from Spotify?

 

-StigtriX-
Casual Listener

Hi!

This is still a problem and I think it goes deeper than your system not being able to discern the difference between artists with the same names.

 

The artists I get wrong recommendations for the most are:
Dean (also known as Dean TRBL)
https://open.spotify.com/artist/3eCd0TZrBPm2n9cDG6yWfF?si=NwETFxkZTzGxydeJNJ0n7w

Loco
https://open.spotify.com/artist/2e4G04F77jxVuDYo44TCSm?si=plp1P3KYQ_GuJ18s2Ick_w

Both are South Korean artists.

 

This is what Spotify thought was Loco this time:

https://open.spotify.com/track/62nAKaBIFUaVkKkvMMSLqb?si=22jFdkDiS0qFq_VcCTnzzA

It even links to the right Loco if you click the artist name...

 

You really need to start sorting artists by region or something, because this is getting ridiculous. At least use unique artist names for the backend or something, like using "Dean TRBL" in the system or "Dean-SouthKorea-K-RnB", while only displaying "Dean" in the interface.

Something I also find very weird: why is Akeboshi listed with two different profiles? One with his name in hiragana (Japanese) and one with romanji (regular alphabet)? The two profiles have different songs. There is no way he would have so few listeners if all his songs were in one profile. This hurts exposure.

 

明星 <Akeboshi>

https://open.spotify.com/artist/5STm6pQxk2nHd7JVcQCBoa?si=GScsf31RQluhhkNPx1LUjg

 

Akeboshi

https://open.spotify.com/artist/7whUoQAv5bVu2Cv4ZmgTyw?si=3xVBhwnzSMCYYtdrDDIMGA

rick_cotter
Casual Listener
How is this solved? Where you direct us to reach out is not some easy one step. This issue is festering as each month passes. 5 of my top 9 Release Radar are like this this week. Doesn't the Spotify crew use the product? I'm tired of reporting each song. Use crowd sourcing (just an in-app feedback), perform musical style analysis, look at record label mismatches as inputs to a few humans making final decisions. Please. Please. Please.

jeremycorbett
Roadie

"We've passed them along to our tech teams who will be looking into this."

-Marked as solved

 

This was in APRIL 2017, coming up to FOUR YEARS AGO.

 

 

serdom
Casual Listener

This happens to me on a weekly basis both on Discover Weekly and Release Radar with different artists. What surprises me the most is seeing people complaining about this from 2017 and nothing was fixed till now, though, this problem is marked as solved 🤣.
I'm pretty sure this issue affects thousands of people and it should really become a high priority in the dev team. C'mon guys...

Ver
Moderator
Moderator

Hey everyone,

 

Thanks for getting in touch with us and sharing this information. 

 

We're constantly striving to better our app and we'll make sure to pass your feedback to the right team.

 

We've looked into this further backstage and as @Katerina mentioned the best way to report this is by getting in touch with our support team here. The folks there can give you more information about it and can see how to proceed further.

 

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

 

 

 

VerModerator
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serdom
Casual Listener
What about you guys create a support issue using the Spotify lango that for sure would be clear for the devs, and stop redirecting people to whatever site/forum/support platform. The hundreds of comments placed here about the same issue clearly represent a common pattern/problem. Is just a matter of issue priority now and what it seems is that this is far down in the priority list although it affects thousands or millions of users....

Another_David
Regular

If you click on the "here" link in your message and then on the "contact support" link on the page that appears, you get a link back to the Community.  You're just sending us around in circles.

 

 

 

MOE.  is not moe.

 

 

 

https://open.spotify.com/artist/2AqHKPF1p7XunEZ01TOdJ1?si=OAfZ7rjySTq70BBzMCyw9g

 

 

https://open.spotify.com/artist/2ZfHMUPrxoZNDTBPHmmdhj?si=s_ANZcNnQ6uJHwY8fqQ0IQ

 

 

to_be_still
Music Fan

Which is the best way to report it? Clicking on "Contact us" -> "Report a broken track/album" then "I Still Need Help"? If that is the case it seems you can only report one song at a time which is a bit cumbersome, e.g. in my current Release Radar there are 8 songs with wrongly linked artists.

It would be great if the app could "simply" get a "Report wrong artist" feature which strangely enough I thought it had in the past.

Mihail
Moderator
Moderator

Hey there folks,

 

Thanks for your reports.

 

We've have passed on your feedback to the relevant team that is currently working on this. We appreciate the examples you send us, they help us out a lot in flagging such cases.

 

@to_be_still indeed, that's one of the ways to signal artist mix ups. You can also post other Spotify URIs in the Tell us more* section. Currently there isn't a "Report wrong artist" feature, however we're always open to new ideas 🙂 The best way to get yours noticed and considered is if you create an idea for it in the Community by going here - that way, other users will also be able to vote for it.

 

Hope this helps. Keep us posted if you have any questions.

MihailModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

to_be_still
Music Fan

Ok, I submitted an idea for the "Report wrong artist" feature. Here is the link https://community.spotify.com/t5/Idea-Submissions/All-Platforms-Other-Ability-to-quot-Report-wrong-a... in case anyone wants to upvote it.

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