Unable to search or sort personal playlist

[hairypelican]

Hello everyone,

Lately the app has not been letting me search through songs in my personal playlist and also won't let me sort. When I drag down on my screen, I can't access the search bar or sort button that's usually at the top of the playlist. I've uninsyalled and reinstalled the app many times but the issue is recurring. When I first download the app, the search bar and sort button are there but a few hours later I'm no longer able to access those features unless I reinstall the app again.

Any help is appreciated. Thanks!!

[kaworu_bloodpaw]

What device are you on?

Have you completed a clean install?

[Yordan]

Hi @hairypelican,

Interesting. Could you give us a bit more info on the device you're using? Please share:

• Your device's make, model and OS version.
• The version of Spotify you're running.
• Any additional troubleshooting you've tried.

If possible, try logging in to your account on another mobile device (a friend's or a relative's would do) to see if you'd experience the same issue there. You can also ask a friend or a relative who uses Spotify to log in on your device and check if the same issue would occur.

In case the issue persists, please share a short screen recording which captures this behavior in action so we can have a direct look at what's happening on your end.

Keep us posted. Cheers!